Paymaya
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    Paymaya
    (16 reviews)
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    Company Reviews

    Working at Paymaya

    4.116 ratings in total
    5
    10
    4
    2
    3
    1
    2
    2
    1
    1
    88%
    Rate salary as high or average
    75%
    Employees recommend this employer to friends
    Work/Life balance
    3.5(16 ratings)
    Career development
    4.1(16 ratings)
    Benefits & perks
    3.5(16 ratings)
    Management
    3.9(16 ratings)
    Working environment
    3.9(16 ratings)
    Ratings for Paymaya are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 16 reviews sorted by most recent
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    most recent
    5.0
    MERCHANT
    Jun 2023
    Caloocan City Metro ManilaLess than 1 year in the role, former employee
    easy work but stressful sometimes
    The good thingsGood thing in this company is the work setup or the hybrid setup.
    The challengesyou need to have a strong and continues internet connection.
    1.0
    Business
    Jan 2023
    Promising company but has a very problematic HR/finance department
    The good thingsGreat team, bosses, and a great place to learn the ins and outs of a fintech company
    The challengesVery poor procurement/finance/payroll department. Pays late, does not follow contract terms.
    2.0
    Operations
    Dec 2022
    Makati City Metro ManilaLess than 1 year in the role, former employee
    Not your ideal work place
    The good thingsToo many things to learn especially if you want to work with large set up of infrastructure.
    The challenges1. No work life balance for Level 1 support 2. No dedicated breaktime 3. Working with projects during day off. 4. 12 hours are not enough to cover your all task. 5. Poor services with Finance/Payroll team
    1 person found this helpful
    2.0
    Candidate Employee
    Aug 2022
    Mandaluyong City Metro ManilaLess than 1 year in the role, former employee
    Recruiter ghosted me
    The good thingsInitially the recruiter was very responsive and understanding that we couldn't do a video call. Everything seemed ok up to a certain point.
    The challengesAfter submitting my assessment and two follow-ups for the succeeding months, I never heard from them again. Looks to be a good company but was sorely disappointed by the hiring experience. I worked with a few VPs in the organization and considering letting them know that their recruiters are giving a bad impression to candidates.
    5.0
    Enterprise
    Apr 2022
    Cavite CalabarzonLess than 1 year in the role, former employee
    It was a great experience
    The good thingsI learned a lot in using different sites
    The challengesIt was sometimes stressful due to irate merchants but I handle it properly
    4.0
    KYC Officer II
    Jan 2021
    Quezon City Metro ManilaLess than 1 year in the role, current employee
    The company is good and the salary is not bad at all
    The good thingsFood Allowance, Work from Home, Average Salary, Not so stressful work, HMO
    The challengesThe clients can be a hassle but other than that the company will treat you well
    5.0
    Senior Associate
    Dec 2020
    1 to 2 years in the role, current employee
    PayMaya is a good fintech company
    The good thingswork-life balance. prioritizes mental well being. good benefits.
    The challengesnone. the pandemic forced a wfh setup which made us miss the daily interactions with each other
    4.0
    Senior Operations Engineer
    Sep 2019
    3 to 4 years in the role, current employee
    Nice Employer
    The good things-So many benefits -competent salary -Friendly colleagues -Timely appraisal
    The challengesImprove wellness program for the employees
    5.0
    Team leader
    Sep 2019
    Less than 1 year in the role, former employee
    the best BPO company
    The good thingsthe high salary and good communication
    The challengesto manage many people is good but challenging
    3.0
    Merchant Support
    Aug 2019
    Good environment but low in employee benifits
    The good thingsEnjoy the environment. We can do our things as long our job is done.
    The challengesYou need to flexible in other team works to survive
    5.0
    Area Business Development Associate
    Aug 2018
    Less than 1 year in the role, current employee
    Very timely to work here and learning the digital lifestyle in a corporate world.
    The good thingsTravels & partnership with LGU...
    The challengesThe only challenge is to work away from my kids for several days but very manageable.
    5.0
    Senior Operations Associate
    Sep 2017
    Good management. Knows how to handle people very well
    The good things- work life balance - good office - good management - perks and benefits
    The challengesNone at all
    5.0
    KYC Upgrade Officer
    Jul 2017
    Less than 1 year in the role, former employee
    makes you work with what you have in a given time, a great training for multitasking and interpersinal skills.
    The good thingsAll Co-workers were friendly, whether be it from my team, to all nearby departments and higher ups. Our Supervisor encouraged open communication so that we can establish a healthy working environment. Opportunities are open to all, as long as you can seep through your potential.
    The challengesNone.
    5.0
    Product Owner
    Jul 2017
    Less than 1 year in the role, current employee
    I love working at Paymaya
    The good thingsNice office. Cool people and provides employees with career growth and development. Very young core so most people are very driven and passionate
    The challengesExpect to be given a lot of work. Not a lot of handholding when it comes to how you work so better to learn it by yourself.
    5.0
    Knowledge and Process Analyst Supervisor
    May 2017
    5 to 6 years in the role, former employee
    Perfect company to work with!
    The good thingsYou are in the right company if you want to learn new things especially in the Digital Space.
    The challengesNone
    5.0
    My role is to manage every accounts and also the market in the area to look out in every account on how to help them to grow the market.
    Oct 2016
    3 to 4 years in the role, former employee
    I am expert and have a knowledge of International and domestic remittance, and solved the inquiry of the clients.
    The good thingsThe good things is, i am able to help and solved the concern of the clients specially in international and domestic remittance.and everything will solved in order to do a usual process thru the help of the support group and both clients and the company will coordinates each other, so everthing will flow in a good results.
    The challengesThe Challenges working with this company was, having a quotta for a good direction towards us as a worker and also having a customer full support, meaning that we need to monitor the clients every month and do better for the market in the area.
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    Reviews by location
    Caloocan City Metro ManilaMakati City Metro ManilaMandaluyong City Metro ManilaQuezon City Metro Manila