Company Profile

    Company overview

    Industry

    Insurance

    Specialities

    Medical and Travel Insurance, HMO, Personal Accident Insurance

    Company size

    101-1,000

    Primary location

    2nd, 8th, and 18th Floor, 8 Rockwell Building, Hidalgo Drive, Makati City
    Pacific Cross delivers service with a heart, guided by its commitment to be #HereForYou. Based in the Philippines, with sister companies across Thailand, Indonesia, and Vietnam, it is part of a wider Asian insurance group focused on the ASEAN region. For over 70 years, Pacific Cross has provided reliable and responsive medical and travel insurance solutions.Now part of Paramount Life & General Insurance Corporation (PLGIC), a leading composite insurer with 75+ years of experience, the organization continues to grow through strategic expansion. With a strong nationwide presence and partnerships, it offers a stable and dynamic environment for building meaningful careers.

    Jobs at Pacific Cross Insurance, Inc.

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    at PACIFIC CROSS INSURANCE, INC.
    Makati City, Metro Manila
    "We are in the business of paying claims" - your role is to help us uphold this promise.
    "We are in the business of paying claims" - your role is to help us uphold this promise.
    classification: Insurance & SuperannuationInsurance & Superannuation
    24d ago
    24d ago

    Our mission statement

    At Pacific Cross, we believe that all small acts lead to greater success. We empower people who dare to change by helping them take care of their wellness and peace of mind. We help people take the right steps to build a secure life and future.

    Featured

    Paramount Life & General Insurance Corporation welcomes Pacific Cross Insurance policyholders to PLGIC family
    The acquisition expands the product range under the PLGIC name. By integrating PCII's specialized medical insurance expertise, all clients now have access to a full suite of protection options.

    Awards and accreditations

    Gold Award - Travel Insurance Category in Reader’s Digest Trusted Brands 2024
    Gold Award - Travel Insurance Category in Reader’s Digest Trusted Brands 2024
    HR Excellence Awards - Gold for Corporate Wellness 2024
    HR Excellence Awards - Gold for Corporate Wellness 2024
    HR Excellence Awards - Gold for Excellence in Business Transformation 2022
    HR Excellence Awards - Gold for Excellence in Business Transformation 2022

    Gallery photos

    Reviews overview

    4.422 ratings in total
    5
    13
    4
    6
    3
    2
    2
    0
    1
    1
    95%
    Rate salary as high or average
    86%
    Employees recommend this employer to friends

    What’s it like working at Pacific Cross Insurance, Inc.?

    AI summary of recent reviews

    Pacific Cross Insurance offers a welcoming work environment with friendly colleagues who support one another. Employees appreciate the accessible management style, comprehensive benefits package including health cards and bonuses, and the availability of free training opportunities for personal development. The company culture promotes growth and maintains open dialogue between management and staff.

    However, there are areas that present opportunities for improvement, particularly regarding the internal systems which need updating to better serve both the salesforce and clients. Sales roles can be demanding with pressure to meet quotas, and the ongoing process improvements sometimes require working beyond regular hours. These challenges are balanced against the positive aspects of working for the company.

    Recent reviews

    5.0
    Business Retention Officer
    Feb 2026
    Makati City Metro Manila1 to 2 years in the role, current employee
    Gained valuable knowledge and continuously improved my skills through hands-on experience.
    The good thingsThey help people and businesses manage risks through proper coverage and planning.
    The challenges continuously gaining feedback from client for more improvement
    1.0
    UNKNOWN
    Aug 2023
    Very Unprofessional HR
    The good thingsIf you are looking for a holistic professional environment this is definitely not the company for you. HR very unresponsive, very Unprofessional
    The challengesVery Unprofessional people here specially HR
    5.0
    Account executive
    Jan 2023
    Makati City Metro ManilaLess than 1 year in the role, former employee
    GREAT COMPANY FOR A FRESH GRAD
    The good thingsGreat company for a fresh graduate like me back in 2019. It was memorable and fun at the same time. I had a great experience and had lot of first times. Company has more to offer. Salary is okay as well as the benefits. The people there were friendly, nice and easy to bond with.
    The challengesThe atmosphere became toxic when the people around you started to be one.
    Ratings for Pacific Cross Insurance, Inc. are shared as-is from employees in line with our community guidelines
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