Company Profile

    Company overview

    Industry

    Financial Investment Services

    Company size

    101-1,000

    Primary location

    8th Floor Tower 3 Uptown Place, 11th Drive Uptown Bonifacio, Taguig City
    As a global leader in innovative wealth management, asset servicing and investment solutions, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families and institutions by remaining true to our enduring principles of service, expertise and integrity.A globally recognized Fortune 500 Company in continuous operation since 1889, we’ve built a legacy of empowering clients to reach their goals with confidence.Since our roots as a trust bank, we’ve grown to a global presence with more than 22,000 employees in more than 20 countries and across five core business units:Wealth ManagementAsset ManagementAsset ServicingTechnologyCorporate FunctionsJoin a Team That’s Made for GreaterAt Northern Trust, we refer to our employees as partners – with good reason. We understand that relationships are the key to our success. Here you’ll join a diverse and inclusive team of innovators with the drive to challenge the way things have always been done. Instead of choosing between a dynamic career and work-life balance, enjoy working with a team that supports your goals in the office and at home. We’ll help you get where you want to go without sacrificing what matters most to you.Company Website: https://www.northerntrust.com/about-us/careersCareers Website: https://careers.northerntrust.com/page/asia-pacific-52LinkedIn: https://www.linkedin.com/company/northern-trust/Facebook: https://www.facebook.com/ntcareersYoutube: https://www.youtube.com/user/NorthernTrustVideos

    Gallery photos

    Reviews overview

    4.520 ratings in total
    5
    13
    4
    5
    3
    1
    2
    1
    1
    0
    100%
    Rate salary as high or average
    95%
    Employees recommend this employer to friends

    What’s it like working at Northern Operating Services Asia Inc.?

    AI summary of recent reviews

    Employees at Northern Operating Services Asia Inc. (NOSAI) praise the warm and collaborative corporate culture, with a sense of mutual respect and an emphasis on diversity and inclusion. The company offers a good benefits package, including comprehensive healthcare and mental health support, as well as various employee engagement activities. Employees appreciate the good work-life balance, with amenities such as game and nap rooms, a spacious cafeteria, and the ability to adjust schedules as needed. Management is described as understanding, approachable, and implementing an open-door policy, valuing their employees and their ideas. The company provides opportunities for growth, including training courses, the ability to apply for different departments, and the chance to study for free through the Education Assistance Program. Employees indicate that the salaries are above market average and competitive, with good bonuses and perks.

    However, there are some potential challenges. Some employees have noted that career progression can be a challenge, with a crowded ladder and limited opportunities for promotion as the company grows. While initial salaries are competitive, some tenured employees have indicated that salary growth has plateaued, leading some to seek better-paying opportunities elsewhere. There have been some concerns about inconsistent training approaches, which can leave employees confused about the proper methods. Certain roles, particularly in financial reporting, can experience heavy workloads and overtime, potentially impacting work-life balance during peak periods. Some employees have noted that building maintenance and facilities, such as parking in Sydney, could be improved.

    Recent reviews

    3.0
    Technical Coordinator
    Jun 2020
    5 to 6 years in the role, current employee
    Pioneer employee from the office's inception in 2014. Promised much, but did not deliver.
    The good thingsExcellent corporate culture, especially with the expats. Warm, collaborative, and familial.Never makes you feel inferior for being an entry-level rank and file. For the most part, mutual respect is high and you never really get talked down to. Good benefits package as well, all things considered. Healthcare is comprehensive and includes mental health support. A lot of (sometimes too many!) employee engagement activities keep you busy and entertained on the side. Good work-life balance. Game ad nap rooms, as well as a spacious cafeteria are provided. Career progression is ok but it's gotten crowded up top now that the office has grown exponentially. That said, there are some
    The challengesCareer progression is a challenge with a greater population down low and a crowded line up the ladder. but that could be a good thing also, if competition is your thing. Tenure is not valued, either. Salary growth has plateaued-- from being one of the highest among the financial services BPOs, more and more are now leaving to find better (paying) opportunities even in local banks. As a tenured employee starting from fresh grad, you'll hit a salary ceiling very early on. Building maintenance is also off, but that's more the developer's fault than the company's.
    2.0
    Senior
    Jun 2020
    1 to 2 years in the role, former employee
    Not a company you would want to build your career.
    The good thingsDirect managers were understanding of staff needs.
    The challengesVery poor training of individuals - no consistency in performing trainings i.e. multiple approaches which leaves the employee confused as to approach. Disconnected management style - senior managers border on do not care attitude even to staff that were with them for a long time. Job description and actual work do not match - going beyond job description is fine if sufficient training was provided but none.
    5.0
    Analyst
    Sep 2019
    1 to 2 years in the role, former employee
    High pay, specialized role
    The good thingsGood working environment, day shift with higher than average base pay of other BPOs. Training will be provided, bonuses and benefits are great. Work life balance is implemented on normal weeks.
    The challengesRoles offered here are highly BPO specialized, if you leave the knowledge earned might not be transferable to other general companies. Good pay, progress might be slow if it is a big team. There are peak seasons that require three or four times a week of OT work.
    Ratings for Northern Operating Services Asia Inc. are shared as-is from employees in line with our community guidelines
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