Northern Operating Services Asia Inc.
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    Northern Operating Services Asia Inc.
    (20 reviews)
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    Company Reviews

    Working at Northern Operating Services Asia Inc.

    4.520 ratings in total
    5
    13
    4
    5
    3
    1
    2
    1
    1
    0
    100%
    Rate salary as high or average
    95%
    Employees recommend this employer to friends
    Work/Life balance
    4.0(20 ratings)
    Career development
    4.4(20 ratings)
    Benefits & perks
    4.3(20 ratings)
    Management
    4.1(20 ratings)
    Working environment
    4.6(20 ratings)
    Ratings for Northern Operating Services Asia Inc. are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 20 reviews sorted by most recent
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    3.0
    Technical Coordinator
    Jun 2020
    5 to 6 years in the role, current employee
    Pioneer employee from the office's inception in 2014. Promised much, but did not deliver.
    The good thingsExcellent corporate culture, especially with the expats. Warm, collaborative, and familial.Never makes you feel inferior for being an entry-level rank and file. For the most part, mutual respect is high and you never really get talked down to. Good benefits package as well, all things considered. Healthcare is comprehensive and includes mental health support. A lot of (sometimes too many!) employee engagement activities keep you busy and entertained on the side. Good work-life balance. Game ad nap rooms, as well as a spacious cafeteria are provided. Career progression is ok but it's gotten crowded up top now that the office has grown exponentially. That said, there are some
    The challengesCareer progression is a challenge with a greater population down low and a crowded line up the ladder. but that could be a good thing also, if competition is your thing. Tenure is not valued, either. Salary growth has plateaued-- from being one of the highest among the financial services BPOs, more and more are now leaving to find better (paying) opportunities even in local banks. As a tenured employee starting from fresh grad, you'll hit a salary ceiling very early on. Building maintenance is also off, but that's more the developer's fault than the company's.
    2.0
    Senior
    Jun 2020
    1 to 2 years in the role, former employee
    Not a company you would want to build your career.
    The good thingsDirect managers were understanding of staff needs.
    The challengesVery poor training of individuals - no consistency in performing trainings i.e. multiple approaches which leaves the employee confused as to approach. Disconnected management style - senior managers border on do not care attitude even to staff that were with them for a long time. Job description and actual work do not match - going beyond job description is fine if sufficient training was provided but none.
    1 person found this helpful
    5.0
    Analyst
    Sep 2019
    1 to 2 years in the role, former employee
    High pay, specialized role
    The good thingsGood working environment, day shift with higher than average base pay of other BPOs. Training will be provided, bonuses and benefits are great. Work life balance is implemented on normal weeks.
    The challengesRoles offered here are highly BPO specialized, if you leave the knowledge earned might not be transferable to other general companies. Good pay, progress might be slow if it is a big team. There are peak seasons that require three or four times a week of OT work.
    4 people found this helpful
    4.0
    Officer
    Jul 2019
    1 to 2 years in the role, current employee
    Great Salary, Work/Life Balance, Opportunities and very stable
    The good thingsThe parent company is very stable and has been in the business for 130 years. NOSAI is the shared service of NT that started 2014. 1. Work/Life balance - i am not sure with other team but being in the company for couple of years, i have experienced that my personal life and my work life is balanced. it is easy to take VLs and you have other type of leave such as EL, Family SL and hospital leave. 2. Great Management - Executive, middle and jr. management implements an open door policy. You can easily reach out to them. 3. They pay above market salary 4. NOSAI and NT as a whole gives importance to Diversity and Inclusion. They also accommodate assistance for partners that has a disability. 5. Good retirement plan with initial vesting of 3years. 6. Some partners in other teams have opportunity to travel to other NT sites for a short term assignment. 7.They invest training courses which will help you enhance your skills and character.
    The challengesOne thing that most of the employees dont like about the company is the HMO. Dependents are clinic based for check-up which is kinda disappointing. they should get a better HMO with great benefits which is equal to all employees. They have ceased the free shuttle which is i think very important to those working in BGC. They should revisit this and check again. The company can improve more in representing itself with other resource groups, sponsor partners to attend gatherings (such as org of the CPA, Risk, Finance)
    1 person found this helpful
    4.0
    Senior Financial Analyst
    Jul 2019
    3 to 4 years in the role, current employee
    Incomparable core values
    The good thingsI enjoy working with Partners in NT
    The challengesPeak cycles demad for more hours of work
    1 person found this helpful
    4.0
    Financial Analyst
    Feb 2019
    1 to 2 years in the role, former employee
    Above Average Salary, Terrible Work/Life Balance
    The good thingsSalary is really above market average and benefits are good. Training for soft and technical skills are available and very handy. Employees or partners are warm and easy to get along with. Opportunities for an abroad short-term assignment are readily available. Lots of extra-curricular activities to get employees' heads off their work for a while. Top management are approachable at any time. Nap rooms are a plus.
    The challengesFor those working in the Financial reporting teams, work/life balance is really terrible. Workload is too much for a partner to handle. Overtime hours can last up to 8 more hours. Talent acquisition can last up to months prolonging undivided workload. Performance should be skyrocketing to get promoted. Favoritism and office politics are present.
    2 people found this helpful
    5.0
    Team Leader
    Jul 2018
    1 to 2 years in the role, current employee
    Overall a really good company to work work with great people.
    The good thingsThe people, culture and opportunities to collaborste with other people.
    The challengesMonth end activities
    5.0
    Analyst
    Apr 2018
    1 to 2 years in the role, current employee
    Great!
    The good thingsAnnual Performance bonus and other perks
    The challengesCorporate jobs are nice, but those that are in financial reporting are quite stressful.
    4.0
    Financial analyst
    Mar 2018
    1 to 2 years in the role, former employee
    NT culture is the best cause we have the best partners!
    The good thingsDiversity and inclusion are just the two factors that NT promotes.
    The challengesEveryday is a challenge, but also an opportunity to grow!
    2 people found this helpful
    5.0
    Corporate Services
    Mar 2018
    3 to 4 years in the role, current employee
    Worklife balance and career opportunities
    The good thingsA relatively small company compared to our competitors so you are easily recognized for your contributions. Work life balance is a culture and not just a vague concept. I go to work at 7am and get to leave by 4pm, on time, almost every time. Promotion is always a possibility as long as you perform.
    The challengesPeople being hired in recent times seem to be coming from the same company, concerns for carrying over bad culture from other companies is a legit threat to the great culture that was developed by the pioneer team.
    5.0
    Manager
    Mar 2018
    Taguig City Metro Manilacurrent employee
    Love working for this company!
    The good thingsSalaries are quite high already but what will really make you want to stay are the benefits - retirement, educ assistance. There is genuine concern for their people. There are lots of fun things to do too.
    The challengesIf you perform well, you are also given more challenges. Sometimes this is translates to extra workload.
    5.0
    Financial analyst
    Oct 2017
    1 to 2 years in the role, current employee
    work life balance
    The good thingsmanagers are supportive of career growth. You may apply to other departments after a year if you wanted to expand your horizon. Having the chance to study for free because of the Educ Assistance Program
    The challengesnone.
    1 person found this helpful
    5.0
    Analyst
    Sep 2017
    Work life balance
    The good thingsRelaxed environment
    The challengesStriving consistently for excellencr
    5.0
    UKFR
    Sep 2017
    Working environment
    The good thingsI'd like the working ethics of each employees. The culture that the company would be proud of. And last is the competitive salary that no one can resist.
    The challengesThe stress of a complex team.
    5.0
    Team Lead
    Sep 2017
    Good company with great people!
    The good thingsHighly commendable working environment that encourages and support its people to develop more and pursue their goals and aspirations. They provide adequate training for newly joined employees and regardless of position, the executive management team welcomes us during orientation. There is a lot of clubs that an employee can join outside the business unit that lets them work and collaborate with other employees in the other departments. You will feel the authenticity of their concern to you.
    The challengesThe only challenge I faced is the difficulty to travel to the office location.
    5.0
    Hedge Fund Analyst
    Jun 2017
    Less than 1 year in the role, current employee
    It's a great experience to be working in NT. :)
    The good thingsThe environment and the pay.
    The challengesIf you happen ro be under a bad manager, then that would be really bad.
    5.0
    Analyst
    May 2017
    Less than 1 year in the role, current employee
    Great Company!
    The good thingsThere are a lot of opportunities to grow ( whether it's horizontal or vertical growth). Every achievement is recognized and rewarded. The company loves engagement, you will feel like somehow you are still in high school, wherein you will be able to join different councils and clubs. There are also a lot of activities ( seminars, training, engagement session) , that will help each employee feel comfortable with the environment, adding a lot of new learnings for every partner. A great company for fresh graduates, specially. You will be properly trained and informed regarding your job, so you can maximize your potential. The company pays really good, but never compromising the work-life balance. There is a big pantry with lots of utensils, ref, microwaves ( you can use if you have a packed lunch or dinner), and there is a free coffee and milo vendo machine for every partner to enjoy. There is a nap room ( separate for boys and girls), lactation rooms ( for breastfeeding moms) , onsite clinic, individual lockers and drawers for every partner's use. The culture is very warm, generally, employees are very friendly and welcoming.There is no barrier between management and partners. We have open-door policy, and the company is very open to new ideas.
    The challengesAdjustment towards different attitudes of each colleagues.
    2 people found this helpful
    5.0
    Analyst
    Jan 2017
    One of the best companies
    The good thingsBenefits and opportunity
    The challengesAdjustment
    5.0
    Senior Analyst
    Jan 2017
    Less than 1 year in the role, current employee
    Great
    The good thingsManagement is great and really values their people.
    The challengesToo lax
    4.0
    Financial Reporting Analyst
    Jan 2017
    1 to 2 years in the role, former employee
    Work-life balance is practice and encourage to all partners.
    The good thingsThe company give a lot of opportunities to the partners to grow. They encourage partners to own their growth. They compensate the partners really well. NO barriers in the management and other partners. The company is open for new ideas and they give credits to whom credit is due. This is a good company to work, this is a second home to every partner.
    The challengesWork is really cyclical so you need to embrace it. The fact that in exchange it will give you a lot of time to enjoy other activities.
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