Employees at Max Health & Living International appreciate the willingness of colleagues to assist each other and the good camaraderie among staff. They also feel that the working hours are acceptable as long as distributors do not request overtime. However, there are several potential challenges raised. Some employees feel undervalued, perceiving that the company views them as a cost to be managed rather than an asset. There are concerns that requests from distributors are prioritised over employee needs, even when going against policy. Pay increases are viewed as minimal, subjective and often delayed. A lack of employee engagement initiatives like activities, outings and wellness programs was also noted. Finally, multiple reviewers felt there was no clear direction from executives, with higher management frequently changing directions and policies.