(32 reviews)

Company Profile

Company overview

Website

Manila Hotel

Industry

Hotel & Accommodation Services

Company size

101-1,000

Primary location

1 Rizal Park, Manila

Located by the picturesque Manila Bay at heart of Manila, Philippines. With a legacy of service spanning 100 years, it is the only hotel in the country that perfectly mirrors the best of Filipino culture, history, and hospitality. This makes us a national landmark that is genuinely and truly Filipino. In addition, it has over 500 rooms and suites and has function rooms that can accommodate up to 2,500 guests. Its line-up of elegant restaurant offers Chinese, French, Continental, Western, Japanese, and native cuisines. The Hotel also has a pool, a newly opened SPA and Health Club that are complete with state-of-the-art equipment and facilities.

Gallery photos

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Reviews overview

4.232 ratings in total

5

19

4

5

3

2

4

1

75%

Rate salary as high or average

81%

Employees recommend this employer to friends

What’s it like working at Manila Hotel?

AI summary of recent reviews

Manila Hotel offers a positive work environment characterised by friendly co-workers and a strong sense of camaraderie. Employees particularly value the learning opportunities available through exposure to different departments and international guests. The satisfaction of providing excellent customer service and the perks such as free meals and discounts on amenities are also highlighted as significant benefits.

However, employees face several challenges, including demanding work hours that can extend to 12-16 hours, particularly during peak seasons. The prevalence of contractual employment through agencies, with limited benefits and a lengthy path to regular employment, is a common concern. Additionally, some employees note that career advancement opportunities can be limited, and there are occasional challenges with management practices.

Recent reviews

5.0

Butler/ Man stay Waiter

Aug 2025

Manila City Metro Manila7 to 8 years in the role, former employee

learning and dedication to your passion plus motivation for your goal to become successful.

The good thingsI like the most working in five star hotel. I do a lot of experience i learn more than us a waiter to team leader and also us a butler.

The challengesWhat i don't like is you are working more than 12 hours to 16 hours wish is not healthy. And forcing you to over time in 6 to 8 hrs when the season is pick.

4.0

Intern

Jun 2024

Manila City Metro ManilaLess than 1 year in the role, former employee

My experience was fun and exciting, the people I met either employees or co-interns were great; my internship never had a dull moment!

The good thingsThe good thing here is that I get to work in other departments and become familiarized with the hotel function, I get to have international friends as well as fellow citizens.

The challengesThe challenge I faced was the long hours, my university wanted us to finish early which is why I took the 13 hours of work; it is tiring because it is 6 days a week. There are times that I fell asleep during my travel time in and out of work (I ride a moto-taxi)

2.0

Pastry Chef

Jan 2024

Manila City Metro Manila1 to 2 years in the role, former employee

Great hotel if you're in it for the experience. Not so much for long-term goals.

The good thingsFriendly co-workers, free meals, great company values

The challengesUndervalued staff, poor management, lack of incentives

Ratings for Manila Hotel are shared as-is from employees in line with our community guidelines

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