Manila Hotel
Write a review
    Manila Hotel
    (32 reviews)
    Write a review
    Write a review

    Company Reviews

    Working at Manila Hotel

    4.232 ratings in total
    5
    19
    4
    5
    3
    3
    2
    4
    1
    1
    75%
    Rate salary as high or average
    81%
    Employees recommend this employer to friends
    Work/Life balance
    3.5(32 ratings)
    Career development
    3.8(32 ratings)
    Benefits & perks
    3.3(32 ratings)
    Management
    3.5(32 ratings)
    Working environment
    4.1(32 ratings)
    Diversity & equal opportunity
    4.3(3 ratings)
    Ratings for Manila Hotel are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 32 reviews sorted by most recent
    Sort by
    most recent
    5.0
    Butler/ Man stay Waiter
    Aug 2025
    Manila City Metro Manila7 to 8 years in the role, former employee
    learning and dedication to your passion plus motivation for your goal to become successful.
    The good thingsI like the most working in five star hotel. I do a lot of experience i learn more than us a waiter to team leader and also us a butler.
    The challengesWhat i don't like is you are working more than 12 hours to 16 hours wish is not healthy. And forcing you to over time in 6 to 8 hrs when the season is pick.
    4.0
    Intern
    Jun 2024
    Manila City Metro ManilaLess than 1 year in the role, former employee
    My experience was fun and exciting, the people I met either employees or co-interns were great; my internship never had a dull moment!
    The good thingsThe good thing here is that I get to work in other departments and become familiarized with the hotel function, I get to have international friends as well as fellow citizens.
    The challengesThe challenge I faced was the long hours, my university wanted us to finish early which is why I took the 13 hours of work; it is tiring because it is 6 days a week. There are times that I fell asleep during my travel time in and out of work (I ride a moto-taxi)
    2.0
    Pastry Chef
    Jan 2024
    Manila City Metro Manila1 to 2 years in the role, former employee
    Great hotel if you're in it for the experience. Not so much for long-term goals.
    The good thingsFriendly co-workers, free meals, great company values
    The challengesUndervalued staff, poor management, lack of incentives
    3.0
    Commis chef
    Sep 2023
    Manila City Metro Manila5 to 6 years in the role, former employee
    Workers need Trainings
    The good thingsFun working with co workers.
    The challengesLack of innovations, and workers tend to be slacky when too comfortable that may affect the work environment. Bias treatment
    5.0
    Lobby Lounge
    Jan 2022
    Manila City Metro ManilaLess than 1 year in the role, former employee
    Great experience for learning in life.
    The good thingsI enjoyed being talked and worked by a lot of people. Seeing our customers being satisfied in our service makes my heart melt. I am forever grateful.
    The challengesWhat i dont like about my company is the agency. The company have a few regular and most of the employees are in the agency even they worked for the company for 5 years.
    5.0
    Kitchen helper
    Mar 2021
    Manila City Metro Manila1 to 2 years in the role, current employee
    There's no perfect company. But it's good here.
    The good thingsLearning new techniques and various of recipes.
    The challengesonly the bad employees.
    5.0
    Waiter
    Mar 2021
    1 to 2 years in the role, former employee
    My Work in Manila Hotel is Mini Bar Attendant where I check the mini bar in rooms if there's a consumption or not
    The good thingsIt helps to enhance my Customer Service Skills, My Knowledge and Helps to Boost my Confidence
    The challengesChallenges on working in this company is you have to understand guest behavior and also your co workers
    5.0
    Cocktail Attendant
    Feb 2021
    Manila City Metro Manila1 to 2 years in the role, current employee
    The best hotel in Manila
    The good thingsThe friendly staffs and good environment
    The challengesRude guests and complaints
    4.0
    Linen Attendant
    Feb 2021
    Manila City Metro Manila5 to 6 years in the role, former employee
    Enjoyed while working in busy day
    The good thingsI enjoyed working there because of the people around me.
    The challengesAbout career growth development
    4.0
    Banquet waiter
    Jan 2021
    5 to 6 years in the role, current employee
    if youre weak then youre defeated
    The good thingsco workers are great and there are no promotions and even regularization
    The challengeshow to handle the stress is the most challenging thing i've encounter
    5.0
    CHEF
    Jan 2021
    Great people and food
    The good thingsIts been a once in a lifetime experience to work on one of the best hotel company
    The challengesOvertime but as time goes by you will enjoy
    5.0
    Commis chef
    Nov 2020
    3 to 4 years in the role
    A great Hotel with so much History.
    The good thingsPeople tend to stay longer due to happy working environment.
    The challengesMost of the time you'll get stuck with the same routine and limited knowledge. Poor career enhancement.
    1.0
    Restaurant supervisor
    Mar 2020
    nice and easy to use
    The good thingsthere are more and more options to choose from your qualifications and need to have a regular job for future needs
    The challengesthe choices is too many and I can't accommodate all of it and find another option to choose from
    2.0
    IT officer
    Mar 2020
    1 to 2 years in the role, current employee
    Regularization is hard to achieve in this company
    The good thingsCo-workers are good to be with. This company serves as a training ground for all. The management is really into politics. If you don't have great connection with the management itself, it would take you years before you'll become a regular employee.
    The challengesI directly applied to the company but I've been pass to one of their agencies and become a contractual. They said that there's a minimum of 2 yrs in service before having you regularized. Being a contractual is having a no work no pay basis and no benefits from the hotel other than your daily salary.
    5.0
    Commis cook
    Feb 2020
    7 to 8 years in the role, current employee
    Average and slow promotion
    The good thingsPerks and discount on all amenities and food
    The challengesLarge buffet area and heavy function on peak season
    5.0
    Trainee
    Feb 2020
    Less than 1 year in the role, former employee
    I work in different kitchen department i enjoy while accomplishing my job.
    The good thingsDoing the things i love.cooking even with presure.presure motivates me.
    The challengesI have no issue for becouse i love being in the kitchen.
    5.0
    Safety Consultant
    Oct 2019
    1 to 2 years in the role, current employee
    Great experience working in hotel and banquets services.
    The good thingsIncrease the safety culture of employees become proactive and take ownership dealing with safety initiatives. People are getting aware of the hazards and risks of the facility as to deliver their services efficiently.
    The challengesUltimately comply with prescriptive requirements by the local authority having jurisdiction. Continue to develop programs and safety initiatives operating the business appreciated by the Management and stakeholders.
    5.0
    Pastry chef
    Aug 2019
    I am happy to work in other hotels before!
    The good thingsI'm happy to meet the new acquaintance and have another challenge here in kitchen.
    The challengesFor me im not happy to work with my co worker with not focus on work.
    5.0
    Bellman
    May 2019
    It's been a great experience
    The good thingsBonding together with my co-workers
    The challengesSome rude guest
    2.0
    Bellman
    Apr 2019
    1 to 2 years in the role, former employee
    One of the worst company.
    The good thingsRegular guests is the only good thing
    The challengesThis company doesnt really know how to take care of their employees.
    1 person found this helpful
    5.0
    Food server in Cafe ilang-ilang
    Oct 2018
    Less than 1 year in the role, former employee
    I learn new things, meet new friends and aquired new skills and knoledge regarding to my profession.
    The good thingsI enjoyed the part of being a waiter where i met different guests and making them smile everytime i approach them. Making a sad guest smile. Before and after the guests comes in i always make sure that they are satisfied and happy for the rest of their stay.
    The challengesUsually the greatest challenge for me is when the guest has a complain and i will look for a solution. Solution that will prefectly settle the problem depending on the situation.
    5.0
    bellservice department/doorman
    Apr 2018
    Less than 1 year in the role, former employee
    EXCELLENT WORKPLACE
    The good thingsi enjoyed a lot of things when i was assign as a doorman in my intership at the manila hotel. i learned a lot of things the way you communicate with other people and high profile guest. i learned how to communicate with co- employee.
    The challengesi think for me. the bad attitude of other people.
    5.0
    Banquet waiter
    Nov 2017
    Less than 1 year in the role, current employee
    Good
    The good thingsI can handle my time or work/life here at the manila hotel. Everyone is friendly and hardworking.
    The challengesSometimes the management.
    5.0
    Assistant manager
    Oct 2017
    7 to 8 years in the role, current employee
    It was a great privilege to be a part of this prestigiou hotel.
    The good thingsLearning new things.
    The challengesPaper works.
    5.0
    Front office associate
    Aug 2017
    3 to 4 years in the role, current employee
    First love
    The good thingsColleagues turned into family. New learning experience everyday from different guests.
    The challengesYou need to adjust for other departments. Handling cash payments.
    5.0
    Rooms Reservation
    May 2017
    Less than 1 year in the role, former employee
    Good
    The good things5 star hotel
    The challengesFar
    3.0
    Waiter
    Mar 2017
    It was good, but it is a tiring job.
    The good thingsA good environment and ambiance. Classy one!
    The challengesDelayed salary because of the agency.
    4.0
    Receptionist
    Nov 2016
    Less than 1 year in the role, former employee
    very welcoming
    The good thingsgood employees. very hospitable. very considerate to employees needs. good working relationship.. uniforms was provided..
    The challengesduty hours is either you start early or end late. language barriers between staff and clients.
    4.0
    FOOD ATTENDANT / BAR HELPER / MAINSTAY WAITER
    Jul 2015
    1 to 2 years in the role, former employee
    MY EXPERIENCE
    The good thingsCO EMPLOYEES, FRIENDLY MANAGEMENT, APPROACHABLE, THEY TEACH ME ABOUT THE HOTEL LIFE VERY WELL, ABOUT THE JOB.
    The challengesI HOPE THAT WORKING HOURS WILL BE FIX, AND IF NOT I HOPE THERE WILL BE AN OVERTIME PAY FOR CONTRACTUALS LIKE ME.
    5.0
    room attendant
    Jun 2015
    1 to 2 years in the role, former employee
    manila hotel
    The good thingsLearn to communicate to other cultural people
    The challengesLearn to work with different cultural people
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of Jobstreet or its personnel. Jobstreet does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. Jobstreet posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.