Lendi Group
    (41 reviews)

    Company Reviews

    Working at Lendi Group

    4.741 ratings in total
    5
    34
    4
    4
    3
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    2
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    1
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    100%
    Rate salary as high or average
    95%
    Employees recommend this employer to friends
    Work/Life balance
    4.5(41 ratings)
    Career development
    4.6(41 ratings)
    Benefits & perks
    4.6(41 ratings)
    Management
    4.6(41 ratings)
    Working environment
    4.7(41 ratings)
    Diversity & equal opportunity
    4.3(7 ratings)
    Ratings for Lendi Group are shared as-is from employees in line with our community guidelines

    Reviews

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    5.0
    Talent Acquisition Specialist
    Apr 2026
    Makati City Metro Manila1 to 2 years in the role, current employee
    Good overall. Undecided if I will stay, but if to leave, likely for a completely different role.
    The good things-Hybrid setup (note, only allowed to work at declared home address due to security measures) -Supportive team (personal experience) -Ample provision of work technology and tools
    The challenges-Minimal events, although improving -Very fast paced. Policies and processes can drastically change. This company is not for someone who hates changes and ambiguity -Many aspects are department reliant
    3.0
    Anonymous
    Dec 2024
    Makati City Metro Manila1 to 2 years in the role, former employee
    Lendi is great, as they always strive to be better for their customers and employees, just need to look out for some Team Leads.
    The good thingsPerks and Benefits. Permanent Work From Home, VL and SLs, Flex first, Free counseling for employees and their families, HMO and Life Insurance coverage.
    The challengesWhen they started requiring us to work from office once a week. It is difficult to accept as I looked for a job in a permanent work from home set up, though overtime, I saw the benefits of coming to office once in a while. There was also a time where we find out there'll be no pay increase yearly, but good thing management heard us and did something about it. The most challenging though, is there's a lot of gatekeeping of knowledge. There are a lot of things that only one person knows how to do things and they are not willing to share it to the team. I personally don't understand gatekeeping of knowledge as sharing knowledge for me will benefit everyone including one's self. Also, this is the only place where I need to prove myself first before my people leaders would believe in me, any other employers from the past believed in me first, trusted me with tasks, that made me flourished and naturally proved myself. This does not represent Lendi Group, but I just want to share that I have a Team Lead where, when she did a mistake that affects me, she never apologize for the mistakes. There was also a time she calculated the time how I do my work and it just really seems micromanaging for me as I never missed any deadline since I worked at Lendi, so that's just really unnecessary. I just hope Team Leads will boost the morale of their team members, instead of comparing how they do things as comparing at their level is not fair. Lastly, we just found out that when you resign in Lendi Group Philippines, you are not allowed to have Terminal Leaves (you are NOT entitled to use your leaves) and any other unused leaves will not be paid in backpay. I think, this is something Lendi should look and consider, as employees earned those leaves throughout their stay, only to be surrendered once we leave.
    8 people found this helpful
    5.0
    Broker Liaisons Case Officer
    Jun 2024
    Makati City Metro Manilacurrent employee
    This is really a good and friendly working environment especially with working mothers. You'll be able to earn while being able to be with your family all the time.
    The good thingsNo adjustments needed with the management. Everyone is approachable and willing to help in any way they can.
    The challengesNone at the moment as I am currently enjoying everything here at Lendi.
    5.0
    Client Solutions Specialist
    Jun 2024
    Makati City Metro Manila3 to 4 years in the role, current employee
    I'm enjoying the job and perks I have with Lendi.
    The good thingsWork Life balance, WFH set up, Career Progression
    The challengesThere are challenges but it's part of the job and the management will help you get through it.
    5.0
    Client Solutions Specialist Expert
    Jun 2024
    Concepcion TarlacLess than 1 year in the role, current employee
    My overall experience is Lendi is really amazing. I will always be grateful that I am a part of a company that gives huge importance to a work life balance.
    The good thingsWork Life balance here in Lendi is really admirable. It gives us the opportunity to have enough time to spend with our families without thinking about work.
    The challengesChallenges were meant to be experience in every industry/work that we currently have. It's just a matter of how you cope up with these challenges and how it will affect your daily activities whether its within work or not.
    2.0
    CS
    Feb 2024
    Makati City Metro Manila
    This company was very stressful and challenging for me. Upper management seemed to lack foresight and direction, and they often disregarded the needs and opinions of others.
    The good thingsThe management. It's a work-from-home setup, and the team I work with. The training team.
    The challengesI had heard some stories about this company before I joined that they would make the most of their staff members, but I didn't believe it until I joined. The job is tiring, but I learned a lot.
    5.0
    TSH Manager
    Feb 2024
    Makati City Metro Manilacurrent employee
    I am loving my work here so far.
    The good thingsFlexi first , Work Life Balance, Work from Home Setup
    The challengesI guess being new to Financial Company you have I have to learn the ins and outs of the business which for me is a good one.
    3 people found this helpful
    5.0
    Broker Support
    Jan 2023
    Manila City Metro Manila3 to 4 years in the role, former employee
    Lendi has high potential to be one of leading fintech in Australia as they recently acquired its competitor Aussie Home Loans.
    The good things-You will be exposed to fast paced technology which will be great to have as most companies are using Salesforce as CRM. -The managers in Manila are very low key and laid back; the head always treat employees on a whim -Very fast growth rate, was promoted 4 times -wfh -Aussie colleagues are friendly
    The challenges- I guess the challenge is mostly when EOM hits, as this period is the time where every team must reach targets. - Some of documentations on process are quite not maintained proactively
    1 person found this helpful
    5.0
    CSS
    Oct 2022
    Pasig City Metro ManilaLess than 1 year in the role
    Nothing but praises! Permanent wfh setup plus great support from the management.
    The good thingsNothing but praises! Permanent wfh setup plus great support from the management.
    The challengesI havent have any challenges so far. Everything is good.
    1 person found this helpful
    5.0
    Loans processor
    Oct 2022
    Makati City Metro ManilaLess than 1 year in the role, current employee
    A COMPANY WHERE PEOPLE/EMPLOYEES REALLY MATTERS
    The good thingsWork setup, environment, management, recognition, opportunities
    The challengesWork load but not so much since it's manageable
    1 person found this helpful
    5.0
    Loan processor
    Aug 2022
    Makati City Metro Manilacurrent employee
    What an Excellent company!
    The good thingsWFH, salary, benefits, commissions, recogntions, holidays. I have more time for physical activity and the baility to eat healthier.
    The challengesI can't think of any challenges righ now since we were able to cope up with the recent update with our tools/system and everyone has been so participative and Lendi itself has been so supportive.
    1 person found this helpful
    5.0
    CSA
    Aug 2022
    Quezon City Metro ManilaLess than 1 year in the role, current employee
    Best WFH Company and Positive Working Culture
    The good thingsI'm currently enjoying the perks of working from home, the management has a very positive supporting system and culture. There's a lot of opportunities for career path and growth..
    The challengesFast pace processess that is manageable and migration of tools.
    1 person found this helpful
    4.0
    Client Solutions Expert
    Jul 2022
    3 to 4 years in the role, current employee
    Great Company with Good Perks and Benefits
    The good thingsSo happy with the permanent work from home set up, I was able to go back home with my family.
    The challengesThe workload is a little bit demanding, you need a lot of patience. Fast paced environment, especially in training. When you want to be promoted you need to apply for the position. This year I'm a little bit disappointed with the management.
    3 people found this helpful
    3.0
    CSA
    Jul 2022
    5 to 6 years in the role, current employee
    Good working environment
    The good thingsEnjoyed WFH setup. Healthy Environment.
    The challengesNo intensive training. Compensation package is not that high
    2 people found this helpful
    5.0
    Client Solutions Associate
    Jul 2022
    Quezon City Metro ManilaLess than 1 year in the role, current employee
    Great working experience!
    The good thingsEnjoying permanent work from home set up and lot of fun activities with prizes.
    The challengesRequires 30 days prior notice on requesting Vacation Leave but not difficult to have it approved. Hopefully it will be down to 2 weeks notice in the future.
    1 person found this helpful
    5.0
    Client Solutions Expert
    Jul 2022
    Quezon City Metro ManilaLess than 1 year in the role, current employee
    Blessing to be part of the growing team
    The good thingsPermanent WFH, flexible time and schedule for completing tasks, friendly workmates, many opportunities for growth
    The challengesAs of the start of this month, it is the new tool we're using which is very challenging but overall, is manageable.
    5.0
    Client Solutions Associate
    Jun 2022
    Manila City Metro ManilaLess than 1 year in the role, current employee
    It was Great and Wonderful
    The good thingsLots of opportunities and career growth. HMO is great! Fun and friendly people.
    The challengesSometimes work will be demanding and gets out the best in you. You have to have great deal of patience on your work.
    5.0
    Client Solutions Specialist
    May 2022
    Less than 1 year in the role
    Work life Balance and Career Path
    The good thingsI enjoy the wfh set up and the monthly activities. and also the benefits that we have.
    The challengesNo challenges working for this company so far.
    5.0
    Settlements
    May 2022
    Bulacan Malalag Davao del SurLess than 1 year in the role, current employee
    Best place to work! I am enjoying my stay in Lendi.
    The good thingsWork-life balance, great environment, very humble managers
    The challengesNothing much to be honest
    5.0
    Client Solutions Associate
    Mar 2022
    Makati City Metro ManilaLess than 1 year in the role, current employee
    Best Working Culture and Working like a Family
    The good thingsFrom the start being part of Lendi as they welcome you working things are very awkward seems they really know each other, as time passes you're suddenly being part of that family and part the culture like working is same as doing chores at home.
    The challengesWork might be hard but with the right culture with right boss. things become easy.
    5.0
    People Coordinator
    Mar 2022
    Lendi is the best company I've been in thus far
    The good thingsLendi take care of their employees! Mental wellbeing is always their priority. Pros I can think of are: 1. We enjoy a work from home setting 2. They offer a flex first setup (we can work anywhere we want given we have a good internet connection) 3. Monthly social clubs - lots of fun activities for us employees!! 4. Promotes mental wellbeing through MindNation 5. Working environment is always pleasant
    The challengesIt's very fast paced
    5.0
    Commission Consultant
    Feb 2022
    Iloilo Western VisayasLess than 1 year in the role, current employee
    LEGIT WORK LIFE BALANCE
    The good thingsAussie people are very particular in work life balance. They let their employees enjoy work and life at the same time. No toxic and unnecessary overtime work done. They are also patient in answering questions and will guide you through the process.
    The challengesYou need to be as productive as you can during working hours because you are working with one of the best people in this industry.
    4.0
    Client Solutions Specialist
    Jan 2022
    Makati City Metro Manila3 to 4 years in the role, current employee
    CHALLENGING AND REWARDING ENVIRONMENT
    The good thingsCOMMISSIONS. The commission incentive here in Lendi is really good. It is just and fair depending on the effort exerted of an individual. The more effort you exert means the higher chances of getting huge commissions. CHALLENGES. Everyday is a challenge. If you are someone who enjoys challenges, you are a good fir on this company. CAREER. Started from the bottom and I must say that the career progression here is great so long that you coordinate and communicate well with your managers.
    The challengesAs this is a challenging environment, be prepared physically and emotionally. Work-life balance is possible but there will be times that you must do extra effort to clear the queue. The company is also expecting good quality outcome from your work and finding the perfect balance in the quantity and quality is one of most challenging thing you will encounter here.
    5.0
    Client Solutions Specialist
    Jan 2022
    Less than 1 year in the role, current employee
    Very nice community and you'll experience work-life balance here 😎
    The good thingsI enjoy the monthly activities we have where we can engage and enjoy with our colleagues online while having the chance of winning prizes! But this is just actually a small part of what Lendi is. Haha! • The management is very approachable, you can reach out to your supervisor anytime and without hesitation and they will help you • Support is not far and can be given even if you're working from home • The perks and benefits are really great (leaves, HMO, etc.) • And lastly, you get to receive a salary that is higher than what most of call center agents receive out there with longer experience than yours. I was also promoted in just 6 months! Evident that they will help you in your career growth. Excellent!
    The challengesEveryone is very approachable (but I won't say it is 100% because being approachable comes from a person's attitude and each one of the employees are different) and you can seek help from them anytime. The challenge is just the same with other jobs/careers - it will come from the stakeholders. In my case, it is not the customers but brokers. This is not always and not for all brokers. Just like other jobs, even outside the BPO Industry, there are people who you can't please.
    4.0
    Business Analyst - Software QA
    Jan 2022
    Makati City Metro ManilaLess than 1 year in the role, current employee
    A challenging but positive work experience
    The good things- Very flexible working arrangements(work from home, reimbursements) - Managers and HR management are very considerate and kind - Work culture promotes work life balance - I was very well supported during my onboarding and adjustment process towards my new role - Challenging roles and responsibilities
    The challenges- Very strict protocols on taking sick leaves
    5.0
    BA
    Jan 2022
    Cavite Calabarzon3 to 4 years in the role, current employee
    Great company to work with!
    The good thingsYou can find here great teamwork, good leadership, nice people and a supportive management. Great compensation as well and working from home permanently gives us more time with our family especially in the midst of a pandemic.
    The challengesContinuous process improvement, fast-paced environment
    5.0
    CSS
    Dec 2021
    Pasig City Metro ManilaLess than 1 year in the role, current employee
    Great to work here, good perks and environment
    The good thingsPermanent wfh setup great support from management
    The challengesno challenges working for this company so far
    5.0
    HR Assistant / Nurse
    Dec 2021
    Laguna CalabarzonLess than 1 year in the role, current employee
    Great Culture & Management
    The good thingsEveryone in the company is very accommodating. No seniority-based culture and a fun company to work at.
    The challengesThis is a fast paced environment so for me It's a challenge that any employee would encounter especially for a growing company.
    5.0
    Client Solutions Associate - Assessment
    Dec 2021
    Caloocan City Metro ManilaLess than 1 year in the role, current employee
    Positive, friendly and approachable management.
    The good thingsThe management is treating us fairly and making sure that everyone's opinions be heard or acknowledged.
    The challengesSo far in my 3 months with the company, there is no challenges I encountered. The bosses are the best on giving feed back and reminding me that there's always a room for improvement.
    5.0
    CSS
    Dec 2021
    Rizal Pakil LagunaLess than 1 year in the role, current employee
    I've never been this satisfied with a company before, I am happy with how stable Lendi is even during the pandemic. I love the engagement throughout the company. The management team has always been supportive and creates opportunities for their people which is really great!
    The good thingsI've never been this satisfied with a company before, I am happy with how stable Lendi is even during the pandemic. I love the engagement throughout the company. The management team has always been supportive and creates opportunities for their people which is really great!
    The challengesI've never been this satisfied with a company before, I am happy with how stable Lendi is even during the pandemic. I love the engagement throughout the company. The management team has always been supportive and creates opportunities for their people which is really great!
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