Jollibee Foods Corporation
Write a review
    Jollibee Foods Corporation
    (1394 reviews)
    Write a review
    Write a review

    Company Reviews

    Working at Jollibee Foods Corporation

    4.51394 ratings in total
    5
    974
    4
    256
    3
    103
    2
    22
    1
    39
    93%
    Rate salary as high or average
    87%
    Employees recommend this employer to friends
    Work/Life balance
    4.2(1.4K ratings)
    Career development
    4.5(1.4K ratings)
    Benefits & perks
    4.3(1.4K ratings)
    Management
    4.4(1.4K ratings)
    Working environment
    4.4(1.4K ratings)
    Diversity & equal opportunity
    4.7(18 ratings)
    Ratings for Jollibee Foods Corporation are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 1394 reviews sorted by most recent
    Sort by
    most recent
    5.0
    Crew
    Jan 2026
    Bauang La Union1 to 2 years in the role, former employee
    I learn how to communicate with my customers and serve what they deserve
    The good thingsHappy and enjoyable place just like home
    The challengesWhen my co worker got sick and I'll be the one who can catch up her duty?
    3.0
    Service Crew (Part-Time)
    Jan 2026
    Agoo La UnionLess than 1 year in the role, former employee
    Happy colleagues to work with, except the Manager during that time who is a terror.
    The good thingsThey accept working students and provide flexible work schedule.
    The challengesWhen I went to the office to ask for COE, they said that they no longer provide/process it---It's like they're lowkey telling me "you didn't work here."
    5.0
    Food and Beverage Service Crew
    Oct 2025
    Tabaco City Albay1 to 2 years in the role, former employee
    My experience in this field helped me develop strong communication, customer service, and teamwork.
    The good thingsWorking at Jollibee is great experience because of it's friendly and supportive work environment, strong teamwork, and oppurtunities for career growth. Employess gain valuable skills in customer services, communication, and time management. The company also offers felixible schedules, good benefits, and propper training while promoting discipline and pride in being part of a well-loved brand.
    The challengesWorking in Jollibee can be challenging because it's faced-paced, requires long hours, and involves dealing with many customer's. It also needs patience, discipline, and energy to meet high service and cleanliness standards.
    5.0
    Management Trainee
    Sep 2025
    General Santos City South Cotabato-1 to 0 years in the role, current employee
    year of 2019 start working in jollibee as service crew in jollibee gaisano. i’m working student and i have experience receptionest and therapist.
    The good thingsi enjoy work before service crew and i learned how to handle the costumer. and like friend ang smile
    The challengesfor me i most be improved my skills ang learning and good attitude
    5.0
    Service Crew/Crew Trainer
    Aug 2025
    Tabaco City Albay7 to 8 years in the role, former employee
    Jollibee Company is very good to work at, they support working-students and they provide skills in customer service.
    The good thingsJolly People, love for what they're doing, good customer service, good management.
    The challengesSome customers' attitude and lack of common sense.
    4.0
    Shift Supervisor
    Jul 2025
    Mandaluyong City Metro Manila3 to 4 years in the role, former employee
    I'd say, I learned a lot in my previous job.
    The good thingsLearn new things and have fun doing it.
    The challengesToxic people who gives bad vibes.
    4.0
    Management Trainee
    Jul 2025
    Candelaria Quezon-1 to 0 years in the role, current employee
    A challenging job with high stress during tight deadlines.
    The good thingsWhat I like the most about my work is the feeling that I get to help people every day.
    The challengesWhat I don’t like about my work is the stress and pressure, especially during deadlines.
    2.0
    Jollibee
    May 2025
    Cogon Compostela CebuLess than 1 year in the role, current employee
    Base on my experience this is a nice work
    The good thingsServing,cashier and any position
    The challengesNone because I like all
    3.0
    Cashier
    Mar 2025
    Pagadian City Zamboanga Del SurLess than 1 year in the role, former employee
    Very challenging experience, sense it was my first job.
    The good thingsi like their good service and being collaborative, and also they give free meals
    The challengesThe trainee time,but the hard work is worth it.
    1.0
    Service Crew
    Mar 2025
    Quezon City Metro ManilaLess than 1 year in the role, current employee
    Very good and more experience
    The good thingsIm a hard working, I can help my co-worker as long as I can.
    The challengesTalking behind my back.
    1 person found this helpful
    5.0
    Assistant Restaurant Manager
    Feb 2025
    Lapu-Lapu City Cebu7 to 8 years in the role, former employee
    Spirit of Family and Fun
    The good thingsSpirit of Family and Fun. It's not always work but we are family. I really enjoyed working here, I developed many skills and learned a lot in the company.
    The challengesMaybe sometimes the hard headed crews, the conflict of their schedules specially with the students. It's challenging also how you manage your time in work, you have to be multi skilled to finish your workloads during your shift.
    5.0
    Assistant Restaurant Manager
    Jan 2025
    Mandaluyong City Metro Manila3 to 4 years in the role, current employee
    Served as a Assistant Restaurant Manager at Panda Express for almost 3 years where I've become the Service Quality Manager and currently the Product Quality Manager, I make sure that our products meet quality standards and are produced consistently.
    The good thingsI enjoyed working in a fast-paced environment, because it requires pressure and a need to adapt quickly. I also enjoyed the opportunities and learnings that I can gain from working here.
    The challengesChallenges are the stressful environment: dealing with rush hour crowds, and demanding customers
    2 people found this helpful
    5.0
    Service Crew
    Nov 2024
    Manolo Fortich BukidnonLess than 1 year in the role, former employee
    Most challenging work
    The good thingsThe management and the environment
    The challengesToo many costumers to be accomodated
    5.0
    Service Crew
    Aug 2024
    Malvar Batangas1 to 2 years in the role, former employee
    you need knowing the standard procedure
    The good thingsgood Attitude crew and kind manager
    The challengesemotional health from bad Costumer
    5.0
    Service Crew
    Aug 2024
    Taytay RizalLess than 1 year in the role, former employee
    life changing
    The good thingsaverage salary and good people
    The challengesthe environment is so busy
    5.0
    Service Crew
    May 2024
    Baliuag Bulacan1 to 2 years in the role, former employee
    workhard
    The good thingsthe good things is none
    The challengesmy challenges its you
    1 person found this helpful
    5.0
    Crew Supervisor
    Nov 2023
    Quezon City Metro Manila1 to 2 years in the role, current employee
    focus to your goal and career
    The good thingsgood for experience because day a lot to learn to improve you skill.
    The challengesthey have more station to our company like jollibee
    5.0
    Management trainee
    Nov 2023
    Goa Camarines Sur5 to 6 years in the role, current employee
    I have five years experience with customer service, quality control and cash handling and Onsite Supervisor handling a lot of crew's.as for my work experience is completely superfluous, build more learning process, bring you joy, fun and happiness while working. I feel the spirit of family and fun to work with my colleagues.im very grateful working with them give me a lot of experience and learning.
    The good thingsGood leadership not only helps companies succeed financial but also keeps employees engaged, motivated and goal- driven. Effective managers treat their employees like family/ adults, encouraging them to make decisions and work independently.
    The challengesThere are many challenges every business faces, whether they are large or small, it include hiring the right people, building a brand, developing a customer base, and so on.
    1 person found this helpful
    5.0
    Servery Staff
    Oct 2023
    Pasig City Metro Manila
    Hard but enjoy
    The good thingsI learn a lot about customer and be patient
    The challengesTo handle the deficult customer
    5.0
    Assistant restaurant manager
    Oct 2023
    Very good benefits and perks.
    The good thingsManagement has the best support system.
    The challengesLonging for "work-life" balance.
    1 person found this helpful
    5.0
    Assistant manager risk management
    Sep 2023
    Less than 1 year in the role, former employee
    I have experience in Jollibee sm pampanga main .
    The good thingsNew environment, challenges, new experience, difficulties, patient being a manager, love your job and treat us a family the employees.
    The challengesBeing a patience to the customer and employee. Strong unity with the co worker in fast food even the other works you have. Be friendly in employees.
    5.0
    Assistant restaurant manager 1
    Sep 2023
    Bulacan Malalag Davao del Sur7 to 8 years in the role, current employee
    Good for a starter in the field of managing
    The good thingsLots of Knowledge to gain and very competitive in showcasing management skills
    The challengesI gain lot of knowledge on how to manage a very competitive environment since it is a fast food or we call QSR
    5.0
    Branch head
    Sep 2023
    Challenging but fulfilled
    The good thingsCore values and training and development programs.
    The challengesThe geographical location of branches esp.in the provincial area
    4.0
    Service Crew (Dining)
    Sep 2023
    1 to 2 years in the role, former employee
    It is very fast paced and very good entry job before going joing BPO Call Center I think.
    The good thingsYou will learn a lot about handling customers and the fast-paced work environment stress handling and multitasking.
    The challengesVery mental and physically demanding job. Not for the faint of heart job. Especially in peak days/hours.
    5.0
    Service staff
    Aug 2023
    Less than 1 year in the role, former employee
    I'm the one who assist those customers ,and also taking the responsibilities if he/she is out of no where
    The good thingsI've always enjoy working because I am very tend to other people and their stories,I'm a good listener and I learn quickly.
    The challengesI didn't have enough challenge for my self ,I know that id always seeking for a positive effects if there's any problem.
    5.0
    Assistant restaurant manager
    Jul 2023
    Metro Manila
    I enjoyed working in their environment
    The good thingsThe camaraderie of the employee
    The challengesActually I enjoyed working at their company but I need to focus on my growth and I want to experience something that I can share my knowledge and skills
    5.0
    Service crew
    Jul 2023
    Less than 1 year in the role, former employee
    Best stepping stone in providing customer service
    The good thingsFor me this is a best stepping stone to start your career and to become an independent worker.
    The challengesIrate clients and difficult clients are always present, you must have self-control and composure.
    4.0
    Assistant Restaurant Manager 3
    Jul 2023
    Batangas Calabarzon3 to 4 years in the role, current employee
    With average salary especially when your in province.
    The good thingsLots of benefits. With Avega Card, Mid and Annual bonus. 13th month pay. With meal and transpo allowance. With travel abroad if PAPE awardee.
    The challengesWork under pressure and shifting schedule. Mostly needed during red days or holidays
    5.0
    Service crew
    Jul 2023
    5 to 6 years in the role, former employee
    Working in Jollibee, Hotel and in dental clinic boost my personality when it comes to customer service.
    The good thingsBoost my confidence, building rapport and handling different kinds of people.
    The challengesMaybe the only challenge is I seldom have my food in the right time and lack enough sleep whenever having an overtime at work.
    5.0
    Forecourt cashier
    Jul 2023
    3 to 4 years in the role, former employee
    Be responsible to your job
    The good thingsTo the people that i work for ,bec . I'm very friendly i treat all like my family
    The challengesWhen i experienced Rude costumer ,i keep calm and give apologize
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of Jobstreet or its personnel. Jobstreet does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. Jobstreet posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.
    Reviews by location
    Antipolo City RizalBacolod City Negros OccidentalCagayan de Oro Misamis OrientalCaloocan City Metro ManilaCebu City Cebu
    View all