iSentia
    (39 reviews)

    Company Reviews

    Working at iSentia

    3.339 ratings in total
    5
    9
    4
    9
    3
    9
    2
    9
    1
    3
    69%
    Rate salary as high or average
    46%
    Employees recommend this employer to friends
    Work/Life balance
    3.3(39 ratings)
    Career development
    2.9(39 ratings)
    Benefits & perks
    2.6(39 ratings)
    Management
    3.0(39 ratings)
    Working environment
    3.1(39 ratings)
    Diversity & equal opportunity
    3.0(2 ratings)
    Ratings for iSentia are shared as-is from employees in line with our community guidelines

    Reviews

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    2.0
    Search Specialist
    Jul 2024
    Pasig City Metro ManilaLess than 1 year in the role, former employee
    Very informal/casual so very good for people used to flat hierarchy set-ups like Google but lacks some respect & patience once you get into the company when you're still a newbie going through the probationary.
    The good thingsflat hierarchy, "close friends/barkada" theme of the group, effective remote set-up.
    The challengesjudges newbies right away with their performance, is not very keen on helping/guiding them through the probationary. Lacks leadership, direction and patience. Not very on point with their support (despite them inviting the person into the company in the first place) and QUESTIONS the questions regarding their feedback.
    1 person found this helpful
    1.0
    Media Writer
    Nov 2023
    Pasig City Metro Manila
    Waste of time. The high turnover rate should serve as a warning.
    The good thingsContent of the work, but was repetitive
    The challengesUnfair workload while being subjected to the same standards as everyone else.
    2 people found this helpful
    1.0
    Search Specialist
    Jul 2023
    Incredibly Low Pay but the Coworkers are very supportive and friendly
    The good thingsInteresting work, exceptionally supportive coworkers and a supportive management.
    The challengesPay is low, incredibly low. Take into account this work could have been automated but Search Specialists are still necessary and will be a constant into the future. Yet, the pay is incredibly low. It is 2023, inflation has changed the country. Isentia does not give the employees a livable wage.
    1 person found this helpful
    5.0
    Broadcast Monitor
    Jun 2023
    Quezon City Metro Manila3 to 4 years in the role, current employee
    Once you get used to the workload, it's a breeze
    The good thingsYou are expected to finish a certain amount of tasks per day. At first, like anything new, you would have to adjust and learn things from scratch. However, once you get a hang of things, this is one of the easiest jobs ever. You will also have an opportunity to learn different things, since you are dealing with international news most of the time.
    The challengesJust like a lot of organisations, iSentia took a big hit during the COVID pandemic. The entire company had to restructure itself to remain viable in the market. A few years have passed, and there looks to be more stability in the company.
    1 person found this helpful
    3.0
    Finance Manager
    Feb 2023
    3 to 4 years in the role, former employee
    Its okay not so extravagant.
    The good thingsDoing my tasks with my fellow HOD in PH office.
    The challengesworking with people from the region and HO. They want to adopt the law in HO and region ignoring the existing local laws.
    1 person found this helpful
    3.0
    Media Writer
    Nov 2022
    Rizal Pakil Laguna3 to 4 years in the role, former employee
    Good place for beginners
    The good thingsIsentia is a good place for beginners, especially for those who gain interest in international news.
    The challengesSome of the challenges I face while working for Isentia include the lack of character development and inconsistent annual salary review. Plans for the resumption of office work are staggered and the facilities to help the workers' welfare are also lacking.
    2.0
    analyst
    Sep 2021
    Pasig City Metro Manila3 to 4 years in the role, current employee
    A mess of a company, no direction to move forward.
    The good thingsComplicated to begin with. Not many positive things to say.
    The challengesLack of proper onboarding for new employees in resulting in incompetent Directors down to executives. Reflecting poor sales performance, low client ratings, and high client attrition rate. A stark contrast from the company's relatively good performance in 2015-2019
    4.0
    Broadcast Monitor
    Aug 2021
    Pasig City Metro Manila3 to 4 years in the role, current employee
    It's alright to work here, if you have the knack and patience for it.
    The good thingsThe company itself has remained to be adaptable despite the recent pandemic that has taken place. While more can be done, it had made an honest effort to keep its employees in check.
    The challengesThe company itself could have gone a little better when making things more accommodating for its employees, especially with the pandemic going on.
    1 person found this helpful
    1.0
    Broadcast Monitor
    Jul 2021
    1 to 2 years in the role
    Stressful job and not worth it
    The good thingsCulture and its staff members.
    The challengesLow salary, micromanagement, and not enough benefits.
    5.0
    Press
    May 2021
    1 to 2 years in the role, current employee
    Very good working environment
    The good things- good compensation - considerate supervisors - sufficient workload - nice office
    The challengesI feel like there's not much room for career growth. Either you get promoted as a team leader or you move to another department.
    2.0
    Account manager
    Apr 2021
    Pasig City Metro Manila1 to 2 years in the role, former employee
    The company has little to no room for career growth
    The good thingsThe team I worked with before the org re-structure
    The challengesThe current verticals left after the restructure. The company made a bold move on getting a HOD replacement from outside without any background on Media and which appears to have no experience in effectively managing clients and has no effort in learning basic processes that are essential to the role.
    5.0
    N/A
    Mar 2021
    1 to 2 years in the role, current employee
    We treat each other as a family
    The good thingsThe management always looks for the employee's well-being, career progression, safety, and health. In the company culture we treat each other as a family and we help each other always.
    The challengesSo far, I don't experience any challenges at the moment.
    2.0
    Insights Analyst
    Dec 2020
    5 to 6 years in the role, former employee
    Great place to learn skills, not as much if you want to gain financial stability
    The good thingsNature of work is really interesting. Got to work with great people and got to learn valuable skills. Promptly follows local holidays for the PH team. Mentors are also very patient, mindful, and understanding.
    The challengesCompensation and benefits are not at par with what's expected of you. Annual increments are virtually nonexistent, more so with performance bonuses. A very rigid company structure that makes it hard to reward/promote/take action on important issues (tech tools, office upkeep, etc). Recurring admin hiccups in terms of record keeping (SSS, loans, etc). Petty office quarrels that at some point have become very demoralizing.
    1 person found this helpful
    2.0
    Individual Contributor
    Nov 2020
    Pasig City Metro Manila1 to 2 years in the role, former employee
    Poor management by the current Head of departments
    The good thingsThe diverse set of people somehow makes working here bearable.
    The challengesThe grave politics of the current Insights HOD and Finance department that creeps into every department and makes PH, once was the leading Isentia Office in SEA now a laughing stock among other offices.
    5.0
    Broadcast
    May 2020
    3 to 4 years in the role, current employee
    Does not focus on employee growth
    The good thingsThe people are easy to work with. It has a nice lounge area (which you can rarely use).
    The challengeslow compensation compared to the demands of the company.
    2.0
    Broadcast Monitor
    Mar 2020
    1 to 2 years in the role, current employee
    Too client-obsessed, it won't prioritize employees.
    The good thingsI'm in a good team, but the other team...High rates of resignations may tell.
    The challengesNo contingency plan. They will ask you to work even amid natural disasters and a pandemic. Leadership is lacking. Employees will be left to fend for themselves.
    3.0
    Broadcast Monitor
    Mar 2020
    Less than 1 year in the role, current employee
    It's a good first job, but I'm glad I left.
    The good thingsYou'll get a decent salary and if you want an early morning shift, they will provide that for you.
    The challengesThe workload can be stressful at times. HR isn't that great and some people in management aren't approachable. The ones in charge of recruitment should have a good look at why employees resign or decide to leave.
    2 people found this helpful
    2.0
    Broadcast Monitor/Media Writer
    Mar 2020
    1 to 2 years in the role, former employee
    Glad I Left; Wouldn't Recommend
    The good thingsIf you're fast enough, you can enjoy more than enough time for yourself. You can watch TV in the break room or even go to the mall. Chances to earn more since you'll work during holidays.
    The challengesThe job posting is deceptive. The official title is Broadcast Monitor which is more accurate than Media Writer. We were even discouraged from being creative. It's not a fulfilling job at all and the routine gets tired fast. Barely felt like I was working for a company since there are few chances to speak with co-workers. The early shift is awful–they could stand to be more flexible about the schedules.
    2 people found this helpful
    4.0
    Search Specialist
    Mar 2020
    1 to 2 years in the role, former employee
    A company with decent salary, good culture, and good opportunities for career advancement, but with a quite heavy workload.
    The good thingsGood interpersonal and corporate culture Decent salaries Interesting and varied jobs Career Growth
    The challengesWorkload is not for the faint hearted
    2.0
    Broadcast Monitor
    Oct 2019
    Stressful everyday!
    The good thingsI met a lot of talented and bright people.
    The challengesThese talented and bright people are being wasted since they are offered very little compensation, with almost very little benefits. They are handed impossible tasks day after day, adhering to a particular roster while having to struggle with the ever-changing guidelines of broadcast monitoring. It was such a pain to work in here because of their unfair distribution of work among the monitors.
    5 people found this helpful
    2.0
    Search Specialist
    Sep 2019
    1 to 2 years in the role
    The problem was within the department or team that I was in.
    The good thingsColleagues from the other department or teams were nice, but I didn't get to work with them.
    The challengesI think the ones in charge of recruitment should look deeper as to why a lot of employees resign or decides to leave.
    1 person found this helpful
    4.0
    Broadcast Monitor
    Mar 2019
    Things are good but there are aspects that can be improved massively.
    The good thingsThe company provides ample training and instruction during the first month, allowing for the newcomer to learn the basics and the nature of work. Training happens gradually. Once in live operations, the team leader would allow the employee to adjust to the work environment and the equipment. They also have room for improvement during the first week and they are clear with what they expect from you. The team leaders are also prompt and they help the employee whenever he/she is having difficulties with the job. At first, it does allow for growth and development.
    The challengesThe starting pay is too low for the nature of work. The work itself calls for employees to be in the office at inconvenient hours and the nature of the work isn't clerical or stagnant. The remuneration figures aren't all that equal with the task which requires intense use of the brain and keen hearing and visual senses. The nature of the work is also tiring over time yet the pay is too low even though they make up for it in other benefits. Furthermore, although the company advocates employees must take a break (a good thing), the work doesn't actually make any room for break time. Should an employee desire to take a break, it would often be in conflict with the schedule. Also, the office is full of bugs.
    4 people found this helpful
    5.0
    BM
    Dec 2018
    Less than 1 year in the role, current employee
    Great first job!
    The good thingsIf you are aiming for a job relating to Media, this is the perfect place for you. You will be able to develop a ton of skills in writing, listening, and analyzing. (British Spelling needs to be used) For a fresh graduate, it really is the perfect training ground.
    The challengesProbably the work schedule, but that is all. :)
    1 person found this helpful
    4.0
    Broadcast Monitor
    Apr 2018
    Less than 1 year in the role, former employee
    Great environment, and nice facilities.
    The good things- People were very accomodating. - The lounge area is everything. You can watch TV or play billiards on your free time.
    The challenges- The job is hectic and most likely you will go home late if you do not focus enough.
    2 people found this helpful
    5.0
    Intern
    Apr 2018
    Less than 1 year in the role, former employee
    This a good training ground for the aspiring media analyst and to the future researcher.
    The good thingsThe employers are smart and doing an excellent work. They will train you to be a better person and it is very relevant to the students who take a Bachelor's Degree major in Communication Research. The employers have a welcoming spirit and most of them are friendly and approachable, and a place like home. They are open for suggestions and they are willing to share their knowledge and experiences, wherein you can used it for your career development.
    The challengesPersonally, I was challenge to operate and analyze the data through MS Excel.
    5.0
    Research Analyst
    Nov 2017
    1 to 2 years in the role, former employee
    It was great!
    The good thingsColleagues, responsibilities, the company appreciates their employees
    The challengesWorking hours
    1 person found this helpful
    3.0
    Business development
    Oct 2017
    A good company to gain experience
    The good thingsYou will appreciate the learnings and experiences, even the bad, as these will make you resilient to problems and adversaries.
    The challengesIt's rare to experience a \"perfect day\" as the company lacks in technological development especially in equipments. Expect complaints coming from clients
    3.0
    Broadcast Monitor
    Sep 2017
    Less than 1 year in the role, current employee
    Good pay, but employees feel uncared for
    The good thingsPay and access to safe and healthy facilities.
    The challengesEarly shifts with rare or less chance to be transferred to preferred working days and later shifts. Honestly I feel like the company cares more about its reputation and profits than employee satisfaction.
    3 people found this helpful
    3.0
    Broadcast
    Aug 2017
    Average benefits, no training, stressful workload
    The good thingsBenefits are good. It's easy to talk to team leaders and managers. There are events every now and then in the office. Co-workers are in the same age range so it's easier to find friends. They have good amenities in the office.
    The challengesIt can be difficult to ask for a holiday. All holidays are regular days for monitors. No training provided after the first training. Workload can be stressful if you're not interested in a transcription-like job.
    4.0
    Research
    Aug 2017
    1 to 2 years in the role, current employee
    Friendly work environment
    The good thingsFriendly, casual company culture that recognizes and rewards merit and measurable results. Networking and client base-building are encouraged. Pay and benefits are average - not the best but not bad either. HR rules are highly flexible depending on the demands of your job function.
    The challengesAs an agency, client's time is your time (which can extend beyond the typical 9-to-5 hours). This can be easier if you know how to politely negotiate with your client. Workplace and pay are rather modest. If you're looking for a fast-paced environment with travel perks, this is not the company for you.
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