iQor
    (328 reviews)
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    Company Reviews

    Working at iQor

    4.2328 ratings in total
    5
    177
    4
    78
    3
    39
    2
    14
    1
    20
    86%
    Rate salary as high or average
    85%
    Employees recommend this employer to friends
    Work/Life balance
    3.7(326 ratings)
    Career development
    3.9(326 ratings)
    Benefits & perks
    3.8(326 ratings)
    Management
    3.7(326 ratings)
    Working environment
    3.9(326 ratings)
    Diversity & equal opportunity
    4.3(23 ratings)
    Ratings for iQor are shared as-is from employees in line with our community guidelines

    reviews

    Showing 15 reviews for Davao City Davao del Sur
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    5.0
    BPO Agent
    May 2026
    Davao City Davao del SurLess than 1 year in the role, former employee
    It was great, they trained me very well.
    The good thingsHealthy environment.
    The challengesIt could be better to have more acknowledgement of the agents achievements.
    4.0
    Customer Service Representative
    May 2026
    Davao City Davao del SurLess than 1 year in the role, former employee
    Since it was my first experience in a professional role, it was a great privilege for me.
    The good thingsIn this company, I found great fulfilment in assisting customers and resolving their concerns. Each day, I looked forward to building their trust and ensuring a positive and satisfying experience through the support I provided.
    The challengesChallenges are a normal part of any work environment. As a customer service professional, I make it a priority to come to work each day prepared and focused, setting aside any tiredness to ensure I consistently deliver quality service and support.
    5.0
    Entry Level Customer Support Role
    Feb 2026
    Davao City Davao del SurLess than 1 year in the role, former employee
    Valuable lessons in collaboration, strategic resources, and inter -departmental communication.
    The good thingsI particularly valued the opportunity for cross-functional collaboration, which fostered a dynamic exchange of ideas and significantly enhanced problem solving efficiency. The clear objectives and supportive team environment allowed for rapid skill development and impactful contributions towards achieving key project milestones.
    The challengesWhile the project yielded excellent results, streamlining initial resource allocation and establishing a more standardized communication protocol between departments could further optimize workflow and prevent potential delays in future undertakings.
    1 person found this helpful
    5.0
    Customer Service Representative
    Oct 2025
    Davao City Davao del Sur2 to 3 years in the role, former employee
    With almost 3 years of experience, I can say that the company is recommendable.
    The good thingsI enjoyed working in a good environment.
    The challengesEverything is perfectly good and I can't say there's something need to improve.
    5.0
    Call Center Agent
    Sep 2025
    Davao City Davao del SurLess than 1 year in the role, former employee
    The support from my team and the structured workflow also helped me grow professionally and stay motivated.
    The good thingsWhat I appreciated most about working at iQor was the fast-paced environment that kept me engaged and constantly learning.
    The challengesback-to-back calls, especially during peak seasons.
    4.0
    Spanish Bilingual Agent
    Feb 2025
    Davao City Davao del Sur11 to 12 years in the role, former employee
    Good stepping-stone for beginners.
    The good thingsGood benefits specially the one-month leave credit.
    The challengesThe more you're trained with different accounts, the more workload but no or little raise.
    5.0
    WORK FROM HOME - BPO TRAINEE (SSB) SEASONAL
    Jan 2025
    Davao City Davao del SurLess than 1 year in the role, former employee
    Overall I learned a lot and managed to become more goal setter.
    The good thingsThey accept employee who has no background on BPO and they trained.
    The challengesThere are some team leader who were still young and there's no strong hold when it comes to team leadership.
    4.0
    Quality Assurance Role
    Nov 2024
    Davao City Davao del Sur3 to 4 years in the role, current employee
    I am happy and thankful for the opportunity that the company has given me One of the great companies that I have been with
    The good thingsI would say more than 88% of support and leadership personnel are internally hired Career growth is very visible and the company believes in the ability and capability of their talents Competitive company initiative benefits such as insurance The company promotes work- from - home setup to give opportunities to everyone who would like to have a career and/ or a job from the comfort of their home
    The challengesNot applicable. I would rather not say it hear. I would rather put all the positive experiences and express how grateful I am to the company
    3.0
    Customer service
    Aug 2024
    Davao City Davao del SurLess than 1 year in the role, former employee
    My experience in IQOR was so good its not perfect but still good.
    The good thingsI can say that this company was so nice they really help you to improve.
    The challengesThe metrics is high standards
    4.0
    Customer Service Representative
    Apr 2024
    Davao City Davao del SurLess than 1 year in the role, former employee
    At iQor Philippines, employees navigate a dynamic environment, balancing workload pressures and technical challenges while fostering teamwork and growth opportunities.
    The good thingsiQor Philippines fosters a warm and welcoming atmosphere where employees feel valued and supported.The company encourages teamwork and collaboration, making every employee feel like they're part of a close-knit community.The company embraces innovation and creativity, empowering employees to contribute ideas and solutions that drive positive change.
    The challenges Balancing multiple tasks and meeting deadlines can sometimes feel overwhelming, putting pressure on employees to perform consistently. Dealing with technical glitches or system errors can disrupt workflow and cause frustration among employees, affecting productivity.Dealing with irate or difficult customers on a regular basis can take an emotional toll on employees, requiring them to practice empathy and self-care.
    5.0
    Customer service representative
    Aug 2023
    Davao City Davao del SurLess than 1 year in the role, former employee
    For aspiring call center agent its the best company to start with
    The good thingsVery supportive and motivates you to become better and be productive everyday.
    The challengesThe 12 hour shift! Though the company is not requiring everyone to do it during peak season.
    5.0
    Customer Service Representative
    Aug 2022
    Davao City Davao del Sur3 to 4 years in the role, former employee
    Iqor rocks and help us grow our career.
    The good thingsThey treat us as part of the family, no left behind indeed.
    The challengesTransportation since we work onsite and it is far from my home.
    5.0
    Customer Service Representative/ Support
    Apr 2022
    Davao City Davao del Sur1 to 2 years in the role, former employee
    It was quite good, not that bad at all
    The good thingsIt was quite good after all, yet basic salary need to more competitive for nowadays days need with price hike of all necessary needs
    The challengesChallenges and difficulties? will it quite hard to have a promotion regardless on how long the employee in the company and the salary increase as well
    4.0
    CSR
    Feb 2021
    Davao City Davao del SurLess than 1 year in the role, current employee
    1800 flowers is nice
    The good thingsAccount, environment and its accessibility to areas like Gmall and many restaurants
    The challengesSales, but much easier than on NETGEAR also refunds and redeliveries
    5.0
    Agent
    Feb 2021
    Davao City Davao del SurLess than 1 year in the role, former employee
    I’m dealing with customers regarding with their lost parcels/packages more like pure customer service to technical issues
    The good thingsThe non toxic account
    The challengesThe graveyard shift and the shuttle and also the queing calls when it comes to black friday sales and amazon events
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