Angeles City Pampanga2 to 3 years in the role, former employee
I have an experience in BPO in sales LOB and provide excellent customer service for the customers international.
The good thingsWhat I like to the company is the management is good and the TL's are approachable as well as the SMe's. Good work environment.
The challengesWhat I dont like is probably the facility like some of the comfort room and the some of the keyboard and computer are not working properly.
1 person found this helpful
5.0
Customer Service Representative
Dec 2024
Angeles City Pampanga
For me, working in iQor is such a privilege because they will literally help you throughout the way.
The good thingsThey helped me to be a good and reliable agent.
The challengesThe challenges for me are the strategies on how to achieve all the target metrics on a monthly basis.
5.0
Customer Service Specialist
Oct 2024
Angeles City Pampanga1 to 2 years in the role, former employee
i've had a great time working there
The good thingspersonnels were very nice
The challengestravelling since its far from my home
5.0
Customer service representative
Sep 2023
Angeles City Pampanga1 to 2 years in the role, current employee
Training is fun, work is competitive
The good thingsLocation is very accessible which is inside SM Clark premises, workplace is neat and safe, pantry has wide selection of foods
The challengesMetrics are quite high to achieve and QA's are strict
5.0
Customer associate
Jul 2022
Angeles City Pampanga1 to 2 years in the role, current employee
To enhance skills, self growth and provide satisfaction to customer in each every call
The good thingsGood Benefits and Environment is so good.
The challengesThe process is very challenging but once you stick to it gives satisfaction to the customer better services and benefits of ourselves to easy to progress to our daily routine.
5.0
Agent
Jun 2021
Angeles City PampangaLess than 1 year in the role, former employee
It was brief but memorable.
The good thingsThe environment is very friendly and relaxing. Trainess are very welcome and accommodated well by the trainors and the seniors, too. The coaching was very consistent that allows us to grow more.
The challengesI would like to see more about the company but i just had a brief stint.
5.0
CSR
Jun 2017
Angeles City Pampanga1 to 2 years in the role, current employee
Everyone is friendly and helpful
The good thingsLearning new things from new friends.
The challengesIrate costumers and the queues
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