Imagenet Phils., Inc.
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    Imagenet Phils., Inc.
    (23 reviews)
    Write a review
    Write a review

    Company Profile

    Company overview

    Website

    Imagenet Phils., Inc.

    Industry

    Business Support Services

    Specialities

    Contact Center, Digital Document Management, Claims Adjudication, Digital Transformation

    Company size

    101-1,000

    Primary location

    Makati, Metro Manila, Philippines
    Imagenet is a leading provider of tech-enabled business process outsourcing (BPO) solutions, specializing in digital mailroom, claims adjudication, and contact center services for healthcare payers. With over 20 years of experience, we help clients streamline operations, improve accuracy, and enhance compliance through scalable, cost-effective solutions. With 10 regional offices across the U.S. and a global delivery center in the Philippines, Imagenet fosters a collaborative and dynamic work environment where employees support critical healthcare operations. Our team is committed to efficiency, accuracy, and service excellence, making a meaningful impact in the industry.

    Jobs at Imagenet Phils., Inc.

    Based on your search activity

    Healthcare Provider Enrollment Advocate | Remote

    at Imagenet Phils., Inc.
    Makati City, Metro Manila
    work closely with providers, office staff, payers, and internal teams to ensure enrollment applications are accurate, complete, and submitted on time.
    work closely with providers, office staff, payers, and internal teams to ensure enrollment applications are accurate, complete, and submitted on time.
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    12d ago
    12d ago

    Our mission statement

    Imagenet’s mission is to deliver efficiency and scale by unlocking our client data’s potential through our valued team members.

    Awards and accreditations

    Preferred Vendor for the Association for Community Affiliated Plans 2024
    Preferred Vendor for the Association for Community Affiliated Plans 2024
    DOLE PhilJobNet Accreditation 2024
    DOLE PhilJobNet Accreditation 2024
    10 Most Promising Public Sector Solutions Providers 2022
    10 Most Promising Public Sector Solutions Providers 2022

    Gallery photos

    See all photos

    Reviews overview

    2.923 ratings in total
    5
    3
    4
    7
    3
    4
    2
    2
    1
    7
    39%
    Rate salary as high or average
    43%
    Employees recommend this employer to friends

    What’s it like working at Imagenet Phils., Inc.?

    AI summary of recent reviews

    Employees at Imagenet Phils., Inc. appreciate the friendly and supportive co-workers, as well as the opportunities for flexible work arrangements like work from home and the ability to learn new skills and adapt to changes. They also enjoy the social bonding with colleagues.

    However, some potential challenges include meeting demanding production targets and quotas, particularly for part-time employees. There are concerns about certain management practices, such as strict policies and lack of communication. Additionally, some employees feel that compensation and benefits, such as low salaries, could be improved. Aspects of the work environment, like long commutes and limited breaks, can also be challenging.

    Recent reviews

    1.0
    Customer Service Representative
    Jan 2025
    Makati City Metro Manila1 to 2 years in the role, former employee
    I don't recommend this company
    The good thingsI worked them for almost 2 yrs and stable WFH after 1 month training
    The challengesThe challenges here is lack of communication with their agent
    4.0
    Data Lifter
    Jul 2024
    Makati City Metro Manilacurrent employee
    It's good experience, I can adapt fast, also this kind of job only good if you want to have more time for yourself and to do things like doing streaming on your game, content creator and other. Not good for that have a family, due to ,minimum salary, only good for single and gamers.
    The good thingsI make some good friends there on the company and also the Team leads are very helpful when you asking a question about things you don't know know, and give you good advice about improving your typing in efficient way.
    The challengesFor me, the target of the production or as know as attaining quota, on first you will have a hard time of it, also makes you sleepy.
    1.0
    Data Lifter
    May 2024
    Makati City Metro Manila3 to 4 years in the role, former employee
    5 out of 10. I got good friends because of ImageNet. But I dont recommend working here. Find another company that will treat you better.
    The good thingsCo workers are nice and friendly. Even our Team leads, they will assist and teaches you how to do things in easy way.
    The challengesThe challenges...? Hmm. THE MANAGENENT. They are so mean. They will force you to work over time. You dont have any good rest, we even go to work on weekends. Plus the salary isnt that good. Its too much work for a little salary.
    Ratings for Imagenet Phils., Inc. are shared as-is from employees in line with our community guidelines
    See all reviews
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