IHG Hotels & Resorts
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    IHG Hotels & Resorts
    (140 reviews)
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    Company Reviews

    Working at IHG Hotels & Resorts

    4.6140 ratings in total
    5
    98
    4
    32
    3
    4
    2
    2
    1
    4
    91%
    Rate salary as high or average
    96%
    Employees recommend this employer to friends
    Work/Life balance
    4.4(140 ratings)
    Career development
    4.3(140 ratings)
    Benefits & perks
    4.3(140 ratings)
    Management
    4.3(140 ratings)
    Working environment
    4.4(140 ratings)
    Diversity & equal opportunity
    3.0(3 ratings)
    Ratings for IHG Hotels & Resorts are shared as-is from employees in line with our community guidelines

    reviews

    Showing 10 reviews for Makati City Metro Manila
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    1.0
    Team Manager
    May 2024
    Makati City Metro Manila
    Definitely not recommended.
    The good thingsCulture was good before, now this is a hardcore call center, always queuing,
    The challengesEveryone takes calls now, Team Manager, Training and Quality. Company is trying to cut cost by asking everyone to take calls.
    2 people found this helpful
    5.0
    Reservations Specialist
    Jan 2022
    Makati City Metro Manila5 to 6 years in the role, former employee
    The best company I worked with so far
    The good thingsEverything is great so far for this company
    The challengesSo far the only problem I encountered was due to traffic. But I now have a motorcycle so there should no longer be a problem.
    2.0
    Reservation specialist
    Apr 2021
    Makati City Metro Manila1 to 2 years in the role, current employee
    Good benefits, but micromanaging and limited career growth
    The good thingsGood benefits with 3 months regularization, Health coverage and 30 days combined leave per year, accessible office location at RCBC Plaza.
    The challengesMicromanagement with so many performance metrics to meet at the same time. There's also limited career growth with positions for promotions rarely opening up
    5.0
    Customer care representative
    Mar 2021
    Makati City Metro Manila1 to 2 years in the role, current employee
    Company loves the employees
    The good thingsEverything ia good good environment work life balance
    The challengesMember s arw demanding
    5.0
    Customer care representative
    Jan 2021
    Makati City Metro Manila1 to 2 years in the role, former employee
    It was great, fun, and enjoyable :)
    The good thingsThe good things I liked in this company is all the people working here are very approachable and friendly even the upper management :)
    The challengesI believe there is nothing to improve at all. Everything that the employees suggesting and feedback in the company are assisted and they are doing their anything they can to make sure all employees are appreciated.
    4.0
    Reservation specialist
    May 2020
    Makati City Metro Manila3 to 4 years in the role, former employee
    Great Company Culture
    The good thingsYou feel at home working here and everyone is mostly friendly.
    The challengesSalary increase is not that good.
    5.0
    HR Analyst
    Feb 2020
    Makati City Metro ManilaLess than 1 year in the role, current employee
    Would highly recommend working for this org!
    The good thingsThe company promotes career development within the organization. Family like culture within team.
    The challengesWork culture is a but excessive
    1.0
    Meeting Specialist Italy-Spain
    Nov 2016
    Makati City Metro Manila5 to 6 years in the role, former employee
    Outstanding
    The good thingsAlmost everything
    The challengesFlexibility and trustable management.
    4.0
    Support Coordinator
    Oct 2016
    Makati City Metro Manila9 to 10 years in the role, current employee
    IHG - Great Hotels Guests Love and Be #1
    The good thingsGood things are we do have the Winning Ways.
    The challengesThe only challenge interms of growth and trainings.
    5.0
    Account manager
    Jul 2015
    Makati City Metro Manila3 to 4 years in the role, former employee
    CSR
    The good thingsThe winning ways, aiming high.
    The challengesWe are always instructed, so no difficulties nor challenges.
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