Company Reviews

    Working at First Digital Finance Corporation

    4.7170 ratings in total
    5
    129
    4
    33
    3
    7
    2
    1
    1
    0
    97%
    Rate salary as high or average
    99%
    Employees recommend this employer to friends
    Work/Life balance
    4.7(170 ratings)
    Career development
    4.5(170 ratings)
    Benefits & perks
    4.2(170 ratings)
    Management
    4.7(170 ratings)
    Working environment
    4.7(170 ratings)
    Diversity & equal opportunity
    3.0(2 ratings)
    Ratings for First Digital Finance Corporation are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 170 reviews sorted by most recent
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    5.0
    Talent Acquisition Specialist
    Nov 2024
    Manila City Metro Manila1 to 2 years in the role, former employee
    What stands out the most for me is the flexibility to work from anywhere, which truly enhances my work-life balance and allows me to be productive no matter where I am. The management team, especially the owner, is incredibly down-to-earth and approachable. They foster a supportive and transparent work environment. I also want to highlight how wonderful my colleagues are. They are not only friendly but also highly reliable, always ready to collaborate and offer assistance whenever needed.
    The good thingswork from home set up, flexibility and company culture
    The challengesI don't experience any challenges while working here.
    2.0
    Customer Service Representative
    Jan 2024
    Manila City Metro ManilaLess than 1 year in the role, former employee
    Good however benefits during fixed term contract is not as like regular or probi.
    The good thingsHas bonus during year end
    The challengesTakes a year to be a regular employee
    4.0
    CSR
    Dec 2022
    Less than 1 year in the role, current employee
    This company has the most flexible work schedule.
    The good thingsThe good things about this company are its very flexible work schedule, permanent work-from-home setup, management being very supportive and approachable, and stress-free work environment.
    The challengesThe training is a little bit fast forward. The training materials are inadequate.
    5.0
    BE - Credit Analyst
    Dec 2022
    Manila City Metro Manila3 to 4 years in the role, current employee
    GREAT WORKING ENVIRONMENT, BEST BOSSES!
    The good thingsGetting to work without going to work ;)
    The challengesOverwhelming volume of work sometimes
    1 person found this helpful
    4.0
    IT Team
    Dec 2022
    Rizal Pakil Laguna1 to 2 years in the role, current employee
    FDFC's Work Community and Opportunities
    The good thingsFDFC's community and employees are great. They can and will show you support on the things you do and it's a good company if you like working with a team. The opportunity to grow still depends on how dedicated you are and FDFC can support you on these phases.
    The challengesThe company should provide more leaves and a greater selection on employee benefits
    4.0
    Software Engineer
    Dec 2022
    Bicol RegionLess than 1 year in the role, current employee
    Medical Reimbursement
    The good thingsHelpful on employees needs. They offer reimbursements on medicine you buy to help with your well being
    The challengesLacking on the Onboarding document
    1 person found this helpful
    4.0
    CSR
    Dec 2022
    Less than 1 year in the role, current employee
    This company has the most flexible work schedule.
    The good thingsThis company has a great work-life balance. The management has very transparent and open communication with its employees.
    The challengesThe product training materials are inadequate.
    5.0
    Head of department
    Dec 2022
    7 to 8 years in the role, current employee
    Great company and colleagues!
    The good thingsLots of opportunities. Lots of benefits. Work balance. With great boss and colleagues. With seminars & trainings.
    The challengesFew stressful times in the beginning but it is less than average.
    5.0
    CSR
    Dec 2022
    Manila City Metro ManilaLess than 1 year in the role, current employee
    Fast Hiring, Great training and Post production support
    The good thingsHR is very prompt, training is really good , LMS is very efficient, very assistive leads. great people
    The challengesthe place is too far during training but manageable. i still love working here
    4.0
    Tele collector
    Dec 2022
    Less than 1 year in the role, current employee
    Promoting life and work balance and non toxic environment!
    The good thingsTL's are very accommodating and supportive.
    The challengesBasic Salary Increase offer/higher incentive
    4.0
    Customer Service Representative
    Dec 2022
    Quezon City Metro ManilaLess than 1 year in the role, current employee
    A friendly and supportive environment to work in.
    The good thingsWork balance, non-toxic environment.
    The challengesCustomers that don't understand most of the process, though you already explain it to them. Also they don't have a competitive salary but all in all they're good.
    5.0
    Customer representative
    Dec 2022
    Less than 1 year in the role, current employee
    Overall being in FDFC is the best decision.
    The good thingsHumble boss, work balance and non-toxic environment.
    The challengesAs of this moment I don't have any suggestions. But I will surely recommend this company.
    5.0
    CSR
    Dec 2022
    Manila City Metro ManilaLess than 1 year in the role, current employee
    It is great working at FDFC, I really enjoy it!
    The good thingsFriendly and healthy work environment. The people is very approachable and company supports everyone growth.
    The challengesSince it's a local company, just expect that the salary is not that higher than the other company who handle international accounts.
    5.0
    Accounts Officer
    Dec 2022
    3 to 4 years in the role, current employee
    A Pretty Good Company
    The good thingsOn time salary, no dress code
    The challengesHigh monthly quota with low incentives
    5.0
    New Accounts Officer
    Dec 2022
    Manila City Metro ManilaLess than 1 year in the role, current employee
    Friendly work experience
    The good thingsWork balance Great management
    The challengesLow incentive high quota
    5.0
    NAC
    Dec 2022
    Caloocan City Metro Manila5 to 6 years in the role, former employee
    SUPRE DUPER GREAT COMPANY
    The good thingsWork life balance Great management
    The challengesthere is none, of course! ☺️
    5.0
    Merchant Success Specialist
    Dec 2022
    Bulacan Malalag Davao del SurLess than 1 year in the role, current employee
    Healthy work environment
    The good things- Not just colleagues, but you get to established new friendships. - Positive company culture - great company values - Leaders who are transparent, accessible and honest. - comfortable workspace (because work anywhere #BEanywhere)
    The challengesAll from the team are just new so we’re still establishing strong and effective organization. But still, it’s a good thing that we got a chance to learn more about the process.
    5.0
    Business Development Officer
    Dec 2022
    Grateful for this job
    The good thingsThe management is very supportive with my personal goals. I love the fact that they trust us with our work and do not watch us from behind.
    The challengesCommunication is challenging
    5.0
    CSR
    Dec 2022
    Friendly environment, Very Good management,
    The good thingsAll of the staff are very friendly, accommodating, easy to approach. Most specially has a respect for each other and equally treatment. Definitely recommended to others. They also offer work from set up which is very helpful to us.
    The challengesThe challenges are the customers who sometimes don't understand the internal process of the requests even though you already explain it to them.
    5.0
    Customer service representative
    Dec 2022
    Less than 1 year in the role, current employee
    Equality- They treat their employees as the same as they are
    The good thingsI love the company's way of treating us. They are very concerned about our safety.
    The challengesI enjoyed working here. I love this company.
    5.0
    Customer service team leader
    Dec 2022
    Paranaque City Metro Manila3 to 4 years in the role, current employee
    Great Experience! This is the two words I can describe my journey here in the company until now.
    The good thingsOur bosses are generous and caring. They're considering the situation of their employee. Our company offer a work from home set up which is a big help for us. Our company is a toxic-free environment.
    The challengesI think for me there's no challenges working for this company.
    5.0
    CSR
    Dec 2022
    Taguig City Metro ManilaLess than 1 year in the role, current employee
    Amazing BillEase FDFC
    The good thingsSuper amazing company
    The challengesit is good to have challenges in company about out task but it give us more skills and learn.
    5.0
    Credit analyst
    Dec 2022
    Manila City Metro Manila3 to 4 years in the role, current employee
    Great company that understands its employees
    The good thingsFlexible work environment, being able to work at home and good team management
    The challengesSometimes heavy workloads
    5.0
    Credit Analyst
    Dec 2022
    3 to 4 years in the role, current employee
    Great company; Employee friendly
    The good thingsApproachable boss, caring management, great team and work/life balance. They value every employee.
    The challengesNone. Grateful for this company.
    5.0
    Book keeper
    Dec 2022
    1 to 2 years in the role, current employee
    Good Working Environment
    The good thingsThe Good Things About this company is that you'll have a positive environment, Good colleagues. Even though the work load is heavy you feel the light of the work because of the positive environment.
    The challengesNone so far, Because this company helps me to grow as an individual.
    5.0
    Tele collector
    Dec 2022
    Less than 1 year in the role, current employee
    Working at billease is not stressful
    The good things> Good at handling people > Will be corrected immediately if there is something wrong > Will push you to grow
    The challenges> What the company should do is to have an activity where all the employees will talk to each other so that the organization can have a good bond
    5.0
    Customer service representative
    Dec 2022
    San Juan City Metro ManilaLess than 1 year in the role, current employee
    A company that values you...
    The good thingsI really appreciate the open house policy because I know that my concerns as employees are being heard as well. The company is giving you the same respect you are giving them. It also promotes room for growth since we are challenged to give our ideas that we think will help improve company processes. And most of all, you can work anywhere so you can spend more time with your family instead of consuming it on travel time to office.
    The challengesLimited opportunity for career advancement but is understandable since it is still a start up company. Hoping that there will be more in the future.
    5.0
    Bookkeeper
    Dec 2022
    3 to 4 years in the role, current employee
    we have a healthy work environment
    The good thingsIt was fun to work here, since we work as a team, and also we treat each other as family
    The challengesI think the only challenge working here is how to deal with some issues between some rude customer
    3.0
    Finance
    Dec 2022
    Manila City Metro ManilaLess than 1 year in the role, current employee
    Undecided whether company is recommendable
    The good thingsConsiderate regarding time-ins (30 mins grace period) No dress code
    The challengesHaving to work during weekends or holidays in our department No beneficiary in HMO Slow career growth Low salary
    1 person found this helpful
    5.0
    Bookkeeper
    Dec 2022
    Manila City Metro Manila1 to 2 years in the role, current employee
    Working Environment/Excellent Management
    The good thingsWhat I love the most is the working environment, there's no dull moment, all employees are approachable and easy to deal with.
    The challengesThough at some point you will experience heavy workloads, but still at the end of the day we will be able to finish it because of teamwork.
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