Fair Trade Outsourcing
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    Fair Trade Outsourcing
    Write a review
    Write a review

    Company Profile

    Company overview

    Website

    Fair Trade Outsourcing

    Industry

    Facilities Management & Outsourced Services

    Specialities

    We Build, Fortify and Nurture, FTO - is a fast-growing global outsourcing company

    Company size

    1,001-5,000

    Primary location

    One Lorton Building, 1688 Ledesma St., Iloilo City, Philippines 5000 +63 33 327 3247
    Fair Trade Outsourcing™ is a fast-growing BPO company and fair trade outsourcing center in the Philippines that provides impact sourcing work for all kinds of businesses.Our main office is in Philadelphia, Pennsylvania while our service delivery center is in Iloilo City, Philippines.MissionWe are a Fair Trade Outsourcing Center Company that delivers superior results for clients by valuing our agents, ensuring their safety, and improving their economic welfare.VisionWe seek to reduce global poverty and economic insecurity by creating sustainable middle-class employment, eventually growing a new generation of capital owners from wage earners.

    Jobs at Fair Trade Outsourcing

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    Customer Service Representative

    at Fair Trade Outsourcing
    Tugbok, Davao del Sur
    Fair Trade Outsourcing is hiring a Casual/Temporary Customer Service Representative role in Poblacion District, Davao Region. Apply now to be part...
    Fair Trade Outsourcing is hiring a Casual/Temporary Customer Service Representative role in Poblacion District, Davao Region. Apply now to be part...
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    30d+ ago
    30d+ ago

    Our mission statement

    Our promise to our clients:FTO delivers outsourcing services that go above and beyond. We consistently outperform on quality and error rates.This is accomplished through stellar internal culture, boasting the lowest turnover rate in the outsourcing industry (1.9% compared to 12% industry average). More consistency equates to more experienced agents, less time spent in ramping up new agents, and better results. On average, we boast 120% fewer errors and 20% higher productivity than the industry average.

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    Recent reviews

    5.0
    VP of Finance
    Aug 2020
    Good company to start
    The good thingsCreate opportunities, care for agents welfare.
    The challengesYou will need to keep up with fast pace environment.
    Ratings for Fair Trade Outsourcing are shared as-is from employees in line with our community guidelines
    See all reviews
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