Digital Room (Philippines) , Inc.
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    Digital Room (Philippines) , Inc.
    (25 reviews)
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    Company Reviews

    Working at Digital Room (Philippines) , Inc.

    3.625 ratings in total
    5
    9
    4
    5
    3
    6
    2
    3
    1
    2
    88%
    Rate salary as high or average
    68%
    Employees recommend this employer to friends
    Work/Life balance
    3.8(25 ratings)
    Career development
    3.6(25 ratings)
    Benefits & perks
    3.9(25 ratings)
    Management
    3.3(25 ratings)
    Working environment
    4.0(25 ratings)
    Diversity & equal opportunity
    4.0(4 ratings)
    Ratings for Digital Room (Philippines) , Inc. are shared as-is from employees in line with our community guidelines

    reviews

    Showing 5 reviews for Mandaluyong City Metro Manila
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    2.0
    Customer Service Representative
    Apr 2025
    Mandaluyong City Metro ManilaLess than 1 year in the role, current employee
    Apply at your own risk.
    The good thingsDecent pay, competitive atmosphere, good people and colleagues, very generous incentives, Day 1 coverage of HMO, restrooms are always clean, and low-cost but delicious meals from the concessionaire.
    The challengesNo clear setting of goals to achieve. Their QA is backwards-minded. There are certain situations during customer interaction that would just leave you helpless and powerless, and your recourse is to just escalate. Customer feedback is everything, even if you're an ace agent.
    6 people found this helpful
    1.0
    Customer Service Representative
    Feb 2025
    Mandaluyong City Metro Manila1 to 2 years in the role, former employee
    Apply at your own risk.
    The good thingsI appreciate how this company consistently keeps its recruitment process up to date, ensuring that candidates are always informed about the latest stages and requirements. Their timely updates create a transparent and organized experience, making the entire process feel efficient and professional.
    The challengesWhat is frustrating about this company is the delay in receiving updates after completing assessments, which leaves candidates uncertain about their progress. The lack of timely feedback can create unnecessary stress and disrupt the overall positive experience that could otherwise be expected.
    3 people found this helpful
    3.0
    Intern
    Oct 2023
    Mandaluyong City Metro ManilaLess than 1 year in the role, former employee
    There's a lot to learn here once you've joined, but don't expect your allowance to be given regularly.
    The good things- Very happy to work with most of the teams. - Co-workers in my department are encouraging. - Work from home.
    The challenges- The payroll officer is hard to communicate with in terms of allowance.
    6 people found this helpful
    5.0
    Quality assurance tester
    Dec 2020
    Mandaluyong City Metro Manila1 to 2 years in the role, current employee
    Great experience for aspiring Software QAs
    The good thingsGaining a lot knowledge. A lot of things I learned that was never taught in College as an IT student. Good environment, friendly people who are ready to help you. Management is pro-people and considerate to its associates. Salary is also competitive to bigger companies.
    The challengesOne of the challenges is when releasing applications. But your team is there to assist you in dealing with tasks. Benefits and perks are average, not mind-blowing.
    5 people found this helpful
    2.0
    CSR
    Feb 2017
    Mandaluyong City Metro Manila1 to 2 years in the role, current employee
    Unfulfilled promises
    The good thingsPeople, mostly middle management very approachable.
    The challengesHard to keep motivated when you see good work is not appreciated and doesn't pay
    4 people found this helpful
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