Digital Room (Philippines) , Inc.
    (25 reviews)
    Unclaimed

    Company Profile

    Company overview

    Industry

    Advertising, Marketing & Communications Services

    Company size

    1,001-5,000

    Primary location

    Unit 1110, Paragon Plaza, EDSA corner Reliance, Mandaluyong City
    About Digital RoomWhether you’re a design pro who loves paper and bleeds ink, a marketing whiz with a big vision, or just got out of a meeting and the boss requested new business cards, Digital Room has a printing solution for you.We offer customized printing and marketing collateral to fit the needs of small and medium-sized businesses.We leverage technology and highly-trained professionals to create high-quality printed materials, with fast on-time delivery, and superb customer service at extremely competitive pricing.We print a variety of products from business cards to large banners.Digital Room’s focus on providing an excellent printed product has built an extremely loyal customer following of design and marketing professionals. We’ve become the leader in B2B online printing, and are excited to continue our rapidly growing e-commerce journey.Operating through a network of four manufacturing plants, and several brands, including UPrinting, PrintPlace, NextDayFlyers, PrintRunner, and ColorFX, the company prints and delivers over one million orders each year. We believe technology should empower humans, not replace them, so we’ve created a powerful blend of high tech and human touch. This allows Digital Room to consistently exceed customer expectations, and drive impressive growth both for the careers of our over 1000 employees, and our company each and every year.

    Jobs at Digital Room (Philippines) , Inc.

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    at Digital Room (Philippines) , Inc.
    Mandaluyong City, Metro Manila
    Join a growing and evolving eCommerce company. We are looking for a Marketing Analyst who will play a key role in shaping marketing strategies.
    Join a growing and evolving eCommerce company. We are looking for a Marketing Analyst who will play a key role in shaping marketing strategies.
    classification: Information & Communication TechnologyInformation & Communication Technology
    2d ago
    2d ago

    at Digital Room (Philippines) , Inc.
    Mandaluyong City, Metro Manila
    with strong backend or full-stack development skills who will focus on building and modernizing our test automation frameworks and infrastructure.
    with strong backend or full-stack development skills who will focus on building and modernizing our test automation frameworks and infrastructure.
    classification: Information & Communication TechnologyInformation & Communication Technology
    2d ago
    2d ago

    Gallery photos

    Reviews overview

    3.625 ratings in total
    5
    9
    4
    5
    3
    6
    2
    3
    1
    2
    88%
    Rate salary as high or average
    68%
    Employees recommend this employer to friends

    What’s it like working at Digital Room (Philippines) , Inc.?

    AI summary of recent reviews

    Digital Room (Philippines) Inc. stands out for its positive work environment, characterised by supportive colleagues and approachable middle management. The company provides comprehensive training, especially beneficial for those new to the BPO industry. Employees appreciate the competitive compensation package including good overtime rates, incentives, and immediate HMO coverage. The availability of flexible work arrangements including work from home options is also highly valued.

    However, employees face some challenges including managing unexpected process changes and handling multiple brands simultaneously. Some note limited growth opportunities after initial training, while others mention challenges with communication delays in certain departments. The performance metrics and targets can be demanding, particularly regarding customer feedback and error tolerance.

    Recent reviews

    2.0
    Customer Service Representative
    Apr 2025
    Mandaluyong City Metro ManilaLess than 1 year in the role, current employee
    Apply at your own risk.
    The good thingsDecent pay, competitive atmosphere, good people and colleagues, very generous incentives, Day 1 coverage of HMO, restrooms are always clean, and low-cost but delicious meals from the concessionaire.
    The challengesNo clear setting of goals to achieve. Their QA is backwards-minded. There are certain situations during customer interaction that would just leave you helpless and powerless, and your recourse is to just escalate. Customer feedback is everything, even if you're an ace agent.
    1.0
    Customer Service Representative
    Feb 2025
    Mandaluyong City Metro Manila1 to 2 years in the role, former employee
    Apply at your own risk.
    The good thingsI appreciate how this company consistently keeps its recruitment process up to date, ensuring that candidates are always informed about the latest stages and requirements. Their timely updates create a transparent and organized experience, making the entire process feel efficient and professional.
    The challengesWhat is frustrating about this company is the delay in receiving updates after completing assessments, which leaves candidates uncertain about their progress. The lack of timely feedback can create unnecessary stress and disrupt the overall positive experience that could otherwise be expected.
    4.0
    Customer Service Representative
    Aug 2024
    Angeles City PampangaLess than 1 year in the role, former employee
    Helped me verbalize my thoughts, gain confidence in professional work setting, and internalize training system.
    The good thingsTrainers gave significant feedbacks on how to improve customer service performance.
    The challengesManaging 16 brands which causes some agents to be confused. Unannounced process changes.
    Ratings for Digital Room (Philippines) , Inc. are shared as-is from employees in line with our community guidelines
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