Employees at CPI Outsourcing appreciate the friendly environment and supportive colleagues, as well as the opportunities for learning and growth that help them develop their careers and personalities. They also value the autonomy given by managers, who focus on results rather than micromanaging. The company organises employee engagement activities such as team building events and recognition for top performers.
However, some employees find it challenging to maintain a healthy work-life balance, with long hours and occasional overnight work required. There are also concerns about uneven workload distribution among employees, with some being overloaded while others have fewer clients. A few reviewers felt that the compensation could be more competitive compared to industry standards. Additionally, dealing with client communication, particularly handling complaints, can be stressful for some employees.