Conduit Global
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    Conduit Global
    (59 reviews)
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    Company Reviews

    Working at Conduit Global

    3.859 ratings in total
    5
    28
    4
    8
    3
    13
    2
    3
    1
    7
    75%
    Rate salary as high or average
    69%
    Employees recommend this employer to friends
    Work/Life balance
    3.5(59 ratings)
    Career development
    3.6(59 ratings)
    Benefits & perks
    3.6(59 ratings)
    Management
    3.5(59 ratings)
    Working environment
    3.6(59 ratings)
    Ratings for Conduit Global are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 59 reviews sorted by most recent
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    most recent
    5.0
    Trainer
    Mar 2023
    Quezon City Metro Manila1 to 2 years in the role, former employee
    The overall experience was fantastic.
    The good thingsGood paying job. During the pandemic, we were all taken care of. Job opportunities were fairly given to everyone
    The challengesWe all face challenges and it really depends on how you deal with things. For me, everything was a challenge since this was the first time I got promoted as early as 6 months despite the ongoing pandemic. I'm really happy that the company had given me the opportunity to get promoted as a trainer. It really depends if you're up for the challenge or not.
    1.0
    CSR
    Sep 2022
    Bad experience with the management
    The good thingsnone at all that can be said
    The challengesthe management are power trippers
    5.0
    Outbound call center agent
    Dec 2021
    Less than 1 year in the role, former employee
    The job itself is very engaging and fun.
    The good thingsIt was my first job. Met friends and enjoyed helping out customers
    The challengesTraining period was too quick and I got confused on many things, such as handling customers properly.
    5.0
    Telecommunication Engineer
    Aug 2021
    good and nice work environment
    The good thingswork place, and work balance life
    The challengestravel time and work presure
    4.0
    Lead Customer Service Representative
    Jul 2021
    Santa Rosa City Laguna1 to 2 years in the role, former employee
    Good for newbies, but no job security
    The good things(At the time) Easy to apply for promotion; Good incentive schemes; On-time pay; Great people to work with
    The challengesPromotion may only be temporary (and you can easily be demoted back to the previous role); Temp promotion will give you the same pay as the previous role; Strict client; Low salary package; No free HMO for dependents; (I heard the Sta. Rosa site was closed recently)
    5.0
    Customer service
    Jun 2021
    Good paying company and stress free work
    The good thingsGood company with life and work balance
    The challengesThey suddenly closed the account.
    5.0
    Chat support
    May 2021
    It was an enjoyable experience.
    The good thingsWork life balance is good. With very down to earth management
    The challengesNew experience on supporting customers via chat
    5.0
    Customer service rep at tech support rep
    May 2021
    3 to 4 years in the role, current employee
    It was great and I call it home
    The good thingsIts been my home since 2017
    The challengesNothing that I can think of
    5.0
    Customer service rep
    Apr 2021
    Metro Manila1 to 2 years in the role, current employee
    customer service representative
    The good thingseverything/ team managers. And all other managements
    The challengesown health .....,oooooooooooooooooooooooo
    1.0
    CSR
    Nov 2020
    Pasig City Metro ManilaLess than 1 year in the role, former employee
    Not recommended for BPO newbies
    The good thingsRelatively okay benefits
    The challengesThey are not willing to invest in training newbies.
    5.0
    Internship
    Jun 2020
    Less than 1 year in the role, former employee
    Good place for internship
    The good thingsYour confidence will boost up.
    The challengesThe intonation and accent of my voice needs to improve more.
    1 person found this helpful
    5.0
    Team manager
    Mar 2020
    1 to 2 years in the role, current employee
    A company that values welfare of employees.
    The good thingsPositive environment, different types of training are being conducted to develop employees to help attain the common goal of the company, competitive salary, and benefits, and lastly, the people who govern the business prioritize the well-being of the employees which gives us a feeling of belongingness and security.
    The challengesThere are challenges but I have nothing to complain since the company is adaptive to the needs of employees to overcome difficulties.
    1.0
    Applicant
    Mar 2020
    Less than 1 year in the role, former employee
    The recruitment process is a trash
    The good thingsNo positive side. NO POSITIVE SIDE
    The challengesThey will make you wait long for recruitment
    2.0
    call center agent
    Feb 2020
    Long recruitment process...has wasted my time
    The good thingssome accomodating staff
    The challengesLong recruitment process, I have waited from 4 pm and finished off at 12 midnight
    4.0
    Customer care associate
    Jul 2019
    Less than 1 year in the role, former employee
    The management is good
    The good thingsThe people are good
    The challengesthe travel time, but shuttle service makes it easy.
    4.0
    Site manager
    May 2019
    Amazing! Its fun working in this company
    The good thingsThe perks and colleagues
    The challengesDealing with different people everyday
    5.0
    Litson officer
    Mar 2019
    Hardworking
    The good thingsHelping other people
    The challengesSolving some issues
    5.0
    Office assistant
    Mar 2019
    1 to 2 years in the role, current employee
    Currently working at the Airport as office assistant
    The good thingsThe good thing is you Learn how to communicate a different people.
    The challengesThe challenges is to face the problem or the task that they given you.
    5.0
    Relationship manager SME
    Feb 2019
    A great platform to showcase your talents and skills. Great compensation packages!
    The good thingsAt conduit global, we have an open-door policy where you can speak with anyone from the management team even the Call Center Manager and I believe that it is extremely difficult to replicate elsewhere! In addition, I was able to manage my studies while working and I am enjoying my social life. It feels great to work here, especially working with great people.
    The challengesThe adjustment period was really hard for me, especially during training but I am very glad that we have supportive trainers who helped us and developed us to become the best representatives. I was promoted and it was one of the struggles that I experienced because I had to adjust again, but the goal that we set is what unites us and what I love about it is we are all calibrated.
    4 people found this helpful
    5.0
    senior Team Manager
    Jan 2019
    could become better
    The good thingsaccount is relatively easy
    The challengeslocation, benefits, salary package, and facilities
    1 person found this helpful
    1.0
    Customer care associate
    Dec 2018
    Less than 1 year in the role, former employee
    If your planning to apply, think twice
    The good thingsGood place meeting new friends
    The challengesLow career opportunities, hard to hit metrics, not enough incentives and benefits
    1 person found this helpful
    5.0
    Senior Team Manager
    Nov 2018
    Equal Opportunity
    The good thingsPotential is highly valued and appreciated
    The challengesthe usual schedule changes
    1 person found this helpful
    1.0
    Loan account officer
    Jul 2018
    Good training field
    The good thingsTravelling, multi tasking, training
    The challengesTime management, target of members and loan outstanding
    1 person found this helpful
    3.0
    CSR
    Jul 2018
    i was hired for stock at Men's wear department at the calamba SM department store
    The good thingsI am an extrovert person and I like to interact with people, as acall center agent is a perfect for me,beacause i love talking peaple and i like to solve costumer problem or any concern with the company policy
    The challengesbeacause some of the call center agent can take some risk and stress. stress is normally and necessarily but i always take a way to handling it
    5.0
    Recruitment Intern
    Jun 2018
    It was really worth it being a Recruitment Intern here at KGB.
    The good thingsI learned a lot from being a Recruitment Intern here at KGB. Thank you KGB for accepting and trusting me to be one of your Interns. :) What I loved about KGB: 1. I love how they treat people equally regardless of a person's status, job, age, etc. 2. They give fair treatment like giving rewards to those people who really work hard. 3. The working environment felt like home. It didn't felt like you were going to an office. 4. Air conditioned all over the place. Loved that! 5. The people there? They're happy people. No bullies. 6. Free water! 7. Free coffee! 8. Convenient! It's location is located beside the National Highway. So you can easily spot KGB. 9. Amiable guards. <3 10. Internships with Allowance!!! :))) <3 11. Gained a lot of life lessons by being exposed to the HR Department. Fresh insights! :)
    The challengesNothing :) It was all worth it. From loads of paper works to filing and all. It was worth it! Thank you KGB.
    3 people found this helpful
    5.0
    Collections agent
    May 2018
    Great Advertisment! short and concise... :)
    The good thingsThe good things are as follow: *new environment that i can learn the so many things like culture, can try different foods ang places that i've never been before.
    The challengesI think the challenges is more on working to a different country and not working to your company. since i've never had an experience working overseas but i can easily adopt to the changes that i might be facing or dealing with.
    5.0
    HR specialist
    May 2018
    Less than 1 year in the role, current employee
    Fulfilling
    The good thingsWhat I like most in working at Conduit Global is not the competitive salary and excellent benefits package that it offers (although it's definitely a plus); it's the culture and the management. The work environment is friendly and pleasant. The company values diversity, without discrimination. They offer a lot of career growth and opportunities to both agent and non-agent alike. The management acknowledges tenure, rewards performance, and appreciates work attitude.
    The challengesThe job itself is challenging. Although I like to think of it positively because it provides a lot of room for me to grow and experience to widen my skills. They will really maximize your potential.
    1 person found this helpful
    3.0
    CSR
    Mar 2018
    Hard.
    The good thingsSalary and incentives.
    The challengesTravel, and the work environment itself.
    1 person found this helpful
    4.0
    Customer service representative
    Sep 2017
    Less than 1 year in the role, current employee
    Great company great benefits
    The good thingsAs a starter in the BPO industry I find Conduit a great training ground for me. From the start, training is fun unlike any other BPO that I heard off. They are not spoon feeding the agents that's why we learn so much. The supervisors, OMs, Supports are very well accommodating. They pay is great, as a starter I earn a lot in this company. I've been coached a lot and my supervisor really pushes us to be a well trained agent.
    The challengesThe survey is the most challenging part but it will really help you learn and be a much greater agent/
    1 person found this helpful
    4.0
    Nail technician
    Sep 2017
    Its been really good working here.
    The good thingsI love working here because i have workmates that are my friends.
    The challengesNothing much..
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    Reviews by location
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