Company Reviews

    Working at Collective Solution Philippines

    3.823 ratings in total
    5
    9
    4
    7
    3
    3
    2
    1
    1
    3
    78%
    Rate salary as high or average
    83%
    Employees recommend this employer to friends
    Work/Life balance
    3.6(23 ratings)
    Career development
    3.7(23 ratings)
    Benefits & perks
    3.0(23 ratings)
    Management
    3.3(23 ratings)
    Working environment
    3.9(23 ratings)
    Diversity & equal opportunity
    4.0(2 ratings)
    Ratings for Collective Solution Philippines are shared as-is from employees in line with our community guidelines

    reviews

    Showing 5 reviews for Quezon City Metro Manila
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    4.0
    Customer Service Representative
    Apr 2024
    Quezon City Metro ManilaLess than 1 year in the role, former employee
    At Collective Solutions Company, my journey has been a rollercoaster of navigating through staff turnover, maintaining service consistency, ensuring data protection, adapting to new technologies, facing tough competition, bridging cultural gaps, relying on tech stability, meeting diverse client needs, untangling legal complexities, and weathering external disruptions.
    The good thingsGreat Company Culture: Makes you feel like part of a supportive team. Awesome Products/Services: Always ahead of the game with cool stuff. Employee Benefits: They really care about your well-being, though some benefits could be improved. Career Growth: Opportunities to learn and move up. Community Involvement: Doing good stuff beyond the office. Trustworthy Leaders: You can count on them to steer things right. Financial Security: Gives you peace of mind about stability. Diversity and Inclusion: Everyone's welcomed and respected. Environmental Care: Doing their bit to protect our planet. Happy Customers: Because they deliver top-notch service/products.
    The challengesStaff Turnover: Many leave due to repetitive tasks. Service Consistency: Striving to maintain quality. Data Protection: Keeping client info safe. Tech Upkeep: Always adapting to new tools. Tough Competition: Battling for every contract. Cultural Bridges: Overcoming language barriers. Tech Hiccups: Needing reliable systems. Client Needs: Juggling various demands. Legal Red Tape: Navigating complex rules. External Challenges: Global events disrupt work.
    3.0
    Email and Chat Support Representative
    Oct 2023
    Commonwealth Quezon City Metro ManilaLess than 1 year in the role
    They will treat you like family but needs to improve in their facility.
    The good thingsThe salary is competitive and the Team leads are better than my account in CNX and Alorica.
    The challengesThere should be an upgrade to their Commonwealth site because their facility has no upgrades. The color of their walls is the same as before. I suggest that they do something about it. They should have a bigger breakout room, and the room should have a more modern style interior design so that you would not feel the stress from working the whole shift. There should be a gaming room. They should put some carpet in their hall like in Alorica or CNX. The higher-ups here are the #1 reason I always come back here.
    1 person found this helpful
    1.0
    CSR
    Feb 2023
    Quezon City Metro ManilaLess than 1 year in the role, former employee
    unprofessional leader
    The good thingsabove minimum salary
    The challengesThe uneducated team leads that they are putting is a big waste for the compan.
    1 person found this helpful
    4.0
    Video Content Moderator
    Dec 2020
    Quezon City Metro ManilaLess than 1 year in the role, former employee
    It helps me to strive hard.
    The good thingsFriendly colleagues Approachable leads On time salary Motivating environment Great and considerate leadership
    The challengesBecause of their clients decision, we are forced to leave the company even our scores are very high.
    4.0
    Content moderator
    Dec 2020
    Quezon City Metro ManilaLess than 1 year in the role, current employee
    It was a great experience
    The good thingsThe motivation our team leaders gave us
    The challengesThe pressure because we have to reach our qouta.
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