Citigroup
    (78 reviews)

    Company Profile

    Company overview

    Website

    Industry

    Financial Investment Services

    Specialities

    Banking, Financial, Customer Service, Retail, Collections, Mortgage

    Company size

    1,001-5,000

    Primary location

    Citi Plaza, 34th Street corner Lane D, BGC, Taguig City, Philippines
    About CitiCiti, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.Citi’s Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it.

    Jobs at Citigroup

    Based on your search activity

    at Citigroup Business Process Solutions Pte. Ltd.
    Taguig City, Metro Manila
    Service Analyst 1 in CBPS is an entry-level position servicing off-shore clients of Citi .
    Service Analyst 1 in CBPS is an entry-level position servicing off-shore clients of Citi .
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    3d ago
    3d ago

    at Citigroup Business Process Solutions Pte. Ltd.
    Taguig City, Metro Manila
    Service Analyst 1 in CBPS is an entry-level position servicing off-shore clients of Citi .
    Service Analyst 1 in CBPS is an entry-level position servicing off-shore clients of Citi .
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    23d ago
    23d ago

    Our mission statement

    Citi’s mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have more than 200 years of experience helping our clients meet the world’s toughest challenges and embrace its greatest opportunities. We are Citi, the global bank — an institution connecting millions of people across hundreds of countries and cities.We protect people’s savings and help them make the purchases — from everyday transactions to buying a home — that improve the quality of their lives.

    Gallery photos

    Reviews overview

    4.378 ratings in total
    5
    45
    4
    20
    3
    8
    2
    2
    1
    3
    98%
    Rate salary as high or average
    92%
    Employees recommend this employer to friends

    What’s it like working at Citigroup?

    AI summary of recent reviews

    Employees at Citigroup appreciate the competitive compensation and benefits package, including good salaries, bonuses, allowances, and healthcare coverage. They also praise the positive company culture, which is described as supportive, inclusive, and emphasising integrity and strong work ethics. Many reviewers highlight the opportunities for career growth and development, with training programs and clear paths for advancement. Additionally, the positive work environment, with good facilities, supportive colleagues, and a sense of camaraderie, is frequently mentioned as a strength.

    However, some employees find it challenging to maintain a healthy work-life balance, with demanding workloads, tight deadlines, and occasional overtime required. For those working at the BGC office, the location and commute can be a challenge, with traffic and limited parking options. A few reviews also mention that the onboarding process and transitioning into new roles or departments can be challenging, particularly in a high-tech environment.

    Recent reviews

    5.0
    Quality Analyst
    Aug 2024
    Taguig City Metro Manila9 to 10 years in the role, former employee
    Amazing.
    The good thingsGood compensation and benefits
    The challengesCommute going to work.
    5.0
    Officer
    Jan 2024
    Taguig City Metro Manila1 to 2 years in the role, former employee
    While we were doing our tasks, we still have the opportunity to learn and be taught more by the company.
    The good thingsGood compensation. Monthly allowance and HMO benefits.
    The challengesIt was pandemic so it was hard for us to connect with co-workers
    5.0
    CSR
    Oct 2023
    Great experience in the company
    The good thingsGreat experience in the company.
    The challengesNo bad experience in the company.
    Ratings for Citigroup are shared as-is from employees in line with our community guidelines
    Find out more about working at Citigroup. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
    This profile contains information from job postings, company websites, third-party databases and AI-generated content. Information may be incomplete or outdated. View our Company Profiles Terms.