Castletown Global Services Inc.
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    Castletown Global Services Inc.
    (6 reviews)
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    Write a review

    Company Profile

    Company overview

    Company size

    51-100

    Primary location

    5F, 6780 AYALA, 6780 Ayala Avenue, Makati Commercial Business District, Makati City, Philippines
    CASTLETOWN GLOBAL SERVICES INC. or CGSI is a leading web technology and business solutions based in the Makati Commercial Business District of Manila, Philippines with partners in Dundalk, Ireland and London, England.Established in April 2012, we hold a proven track record in terms of quality of service and level of expertise especially in web design and development, online marketing, new media marketing, and customer service.Our unique co-located approach to online marketing allows for businesses targeting Europe and Asia to tap into best of breed services and market knowledge while still enjoying competitive pricing. Led by the industry’s top experts in web design, marketing, and customer service, the CGSI Team consists of skilled, progressive, and dedicated individuals.CGSI is determined to yield positive results for our clients’ businesses that are measurable through successful conversion rates and increased revenue flow.With these key strengths, CGSI continues to meet and exceed client companies’ standards on output and profit-generation.

    Reviews overview

    3.86 ratings in total
    5
    3
    4
    0
    3
    2
    2
    1
    1
    0
    33%
    Rate salary as high or average
    83%
    Employees recommend this employer to friends

    What’s it like working at Castletown Global Services Inc.?

    AI summary of recent reviews

    Employees at Castletown Global Services Inc. appreciate the opportunities for career growth based on merit, as well as the friendly work environment with good colleagues and management. They value the open communication and the ability to provide suggestions and feedback. Additionally, reviewers highlight the great teamwork and relationships within their teams.

    However, there are some potential challenges, such as a high workload with expectations to handle multiple tasks simultaneously. The salaries may not be as competitive as other companies in the industry. There are also concerns about the office facilities, with limited space and outdated equipment. Reviewers have noted that the company may prioritise hiring new employees over retaining experienced staff.

    Recent reviews

    3.0
    CS Department
    Mar 2021
    Makati City Metro Manila1 to 2 years in the role, former employee
    High expectation for a very low salary package
    The good thingsCarrer growth oppurtunity is given as early as regularization. Does not look into tenurity in terms of promotion.
    The challengesAgents are expected to do a lot of task at once. High expectations for a very low salary. Power tripping from Seniors. Little to no incentives. No retention efforts, will rather hire new agents than try to keep the experienced ones.
    3.0
    .net developer
    Nov 2020
    Makati City Metro Manila3 to 4 years in the role, former employee
    Working in this company with my colleagues is good. but the salary is bad. I've worked here for years but my salary never increases. The opportunities for promotion and career is also not good.
    The good thingsGood thing about working here is the people are good and free pizza for every last Friday of the month.
    The challengesThe only challenge here is the opportunities for the promotions and the salary increase.
    5.0
    Customer service representative
    Sep 2020
    Makati City Metro Manila1 to 2 years in the role, current employee
    I've learned to humble myself from different people such as my seniors, managers and colleagues and specially with our clients.
    The good thingsFriendly team mates Good management Accessible
    The challengesSmaller Facilities Limited Stations Computers Should be updated
    Ratings for Castletown Global Services Inc. are shared as-is from employees in line with our community guidelines
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