Capital One
    (132 reviews)

    Company Reviews

    Working at Capital One

    4.7132 ratings in total
    5
    108
    4
    13
    3
    6
    2
    3
    1
    2
    96%
    Rate salary as high or average
    93%
    Employees recommend this employer to friends
    Work/Life balance
    4.4(132 ratings)
    Career development
    4.4(131 ratings)
    Benefits & perks
    4.5(131 ratings)
    Management
    4.1(132 ratings)
    Working environment
    4.6(132 ratings)
    Diversity & equal opportunity
    3.3(4 ratings)
    Ratings for Capital One are shared as-is from employees in line with our community guidelines

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    Showing 1 reviews for Makati City Metro Manila
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    1.0
    Customer Service Role
    Apr 2026
    Makati City Metro Manila1 to 2 years in the role, former employee
    The hiring process is very slow, with long waiting times and poor communication from the recruitment
    The good thingsI like the company because it offers good salary and benefits, which makes it worth considering. However, my experience with the recruitment process was frustrating. It took about three months just to get an initial interview, then another 1–2 months for assessments, and I only received the final result after several more months. The process is very slow, and the recruitment team’s communication and customer service could definitely be improved.
    The challengesI appreciate the company for its competitive salary and strong benefits, which make it appealing overall. However, my experience with the hiring process was disappointing. It took around three months to be scheduled for an initial interview, followed by another 1–2 months for assessments, and several more months before receiving the final decision. The process is quite slow, and the recruitment team’s communication and candidate support need improvement.
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