Capital One
    (132 reviews)

    Company Profile

    Company overview

    Industry

    Financial Investment Services

    Company size

    1,001-5,000

    Primary location

    Capital One Filinvest 2 Building, Northgate Cyberzone, Filinvest Corporate City, Muntinlupa City
    About Capital OneCapital One Financial Corporation is a US-based bank that offers a wide variety of financial products and services to consumers, small businesses, and commercial clients in the U.S., Canada and the United Kingdom.About Capital One Philippines Support Services CorporationCapital One Philippines Support Services Corporation provides service to Capital One’s US cards and retail services business. Capital One Philippines Support Services Corporation is fully owned by Capital One and is the first in-house offshore operations location and the largest single contact center location.

    Jobs at Capital One

    Based on your search activity

    at Capital One Philippines Support Services Corp.
    Muntinlupa City, Metro Manila
    #IchooseCapitalOne
    #IchooseCapitalOne
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    24d ago
    24d ago

    at Capital One Philippines Support Services Corp.
    Muntinlupa City, Metro Manila
    Perform end-to-end activities in the pre-onboarding process (Background Checks, Requirements), Stakeholder and Vendor Management, and Analytics
    Perform end-to-end activities in the pre-onboarding process (Background Checks, Requirements), Stakeholder and Vendor Management, and Analytics
    classification: Human Resources & RecruitmentHuman Resources & Recruitment
    29d ago
    29d ago

    Gallery photos

    Reviews overview

    4.7132 ratings in total
    5
    108
    4
    13
    3
    6
    2
    3
    1
    2
    96%
    Rate salary as high or average
    93%
    Employees recommend this employer to friends

    What’s it like working at Capital One?

    AI summary of recent reviews

    Employees at Capital One consistently praise the competitive salary and comprehensive benefits package, particularly the HMO coverage for four dependents. The company culture is highly regarded as supportive, collaborative, and genuinely employee-focused, with management described as effective, accessible, and free from politics. Employees appreciate the work-life balance, manageable stress levels, and flexible leave policies, along with excellent facilities including gyms, dining options, and free parking. The work environment is noted as relaxed, inviting, and well-organised, creating a positive atmosphere for professional growth.

    However, there are some potential challenges to consider. Some employees indicate that career growth opportunities and promotion paths can be limited or slow to materialise. Work-from-home flexibility is restricted in certain roles due to work requirements, which was particularly noted during the pandemic. The recruitment process can be lengthy, sometimes taking several months with room for improved communication. Additionally, scheduling vacation leaves in advance can be challenging, and some employees note the absence of performance bonuses or incentives. A few reviewers mention that recent management changes have shifted some of the company's original employee-focused approaches.

    Recent reviews

    2.0
    Senior Operationsrepresenta
    May 2026
    Manila City Metro Manila12 to 13 years in the role, former employee
    Doing the right thing until it was not anymore.
    The good thingsGreat team mates. Excellent UM's. Wonderful facilites.
    The challengesStart was good. They have to go back to their original mantra which is doing the right thing. When Capital One changed management and implemented PIP that was the time they lost #malasakit to their tenured employees.
    1.0
    Customer Service Role
    Apr 2026
    Makati City Metro Manila1 to 2 years in the role, former employee
    The hiring process is very slow, with long waiting times and poor communication from the recruitment
    The good thingsI like the company because it offers good salary and benefits, which makes it worth considering. However, my experience with the recruitment process was frustrating. It took about three months just to get an initial interview, then another 1–2 months for assessments, and I only received the final result after several more months. The process is very slow, and the recruitment team’s communication and customer service could definitely be improved.
    The challengesI appreciate the company for its competitive salary and strong benefits, which make it appealing overall. However, my experience with the hiring process was disappointing. It took around three months to be scheduled for an initial interview, followed by another 1–2 months for assessments, and several more months before receiving the final decision. The process is quite slow, and the recruitment team’s communication and candidate support need improvement.
    4.0
    Coordinator
    May 2025
    Alabang Muntinlupa City Metro Manila11 to 12 years in the role, current employee
    Lack of opportunities are rampant. They want you to succeed but they dont provide the opportunities for you to succeed
    The good thingsCulture is one the things good with Capital One.
    The challengesCareer Growth Opportunities are VERY limited
    Ratings for Capital One are shared as-is from employees in line with our community guidelines
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