Ascender
    (13 reviews)
    Unclaimed

    Company Profile

    Company overview

    Website

    Industry

    Information Technology Services

    Company size

    101-1,000

    Primary location

    No. 12, Jalan 51A/223, 5-03 Wisma LYL, 46100 Petaling Jaya, Selangor
    At Ascender, we support our clients to put their people first and unlock the full potential of their workforce. We connect people and payroll through end-to-end payroll and HCM solutions that fit our customers' needs. With 850 dedicated staff across 10 countries, we support our clients across approximately 1,400 global brands throughout the Asia Pacific region.We believe that employee engagement drives customer advocacy, in turn driving business performance. Technology and trends are a driving a fundamental shift in how people work and how employees interact with employers, and we believe that payroll and HR solutions will drive this change which will enable richer and more meaningful interactions between employees and employers, enhancing employee experience.We believe that local expertise is an essential requirement to successfully deliver payroll and HCM solutions, and this expertise is brought by our people, who always sit at the heart of Payroll and Human Capital Management. Our people are our most valuable asset, and we strive to keep them in the centre of everything we do.Videos:Customer Day 2018: https://www.youtube.com/watch?v=DWdg7JE81qsAscender and GDPR: https://www.youtube.com/watch?v=EZmU5t6KKGM

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    Reviews overview

    4.213 ratings in total
    5
    5
    4
    6
    3
    2
    2
    0
    1
    0
    92%
    Rate salary as high or average
    100%
    Employees recommend this employer to friends

    What’s it like working at Ascender?

    AI summary of recent reviews

    Employees at Ascender appreciate the good work/life balance, with flexibility to adjust schedules, as well as the competitive compensation and benefits packages. The company is praised for providing opportunities for career development and growth, and fostering a positive company culture with transparency, engagement, and a focus on employee growth and ethics. Employees also value the training and knowledge sharing opportunities, particularly in areas like payroll processing for different countries.

    However, there are some potential areas for improvement. Some employees feel that salary increases and employee rewards could be made more fair and transparent. There is a perception that training for support roles could be enhanced. A few reviews mention concerns about uneven workload distribution among employees, and there are some concerns about management effectiveness, particularly at the team leader level. While career development opportunities are highlighted as a positive, some employees feel there is still room for Ascender to grow and develop as a company.

    Recent reviews

    4.0
    Payroll executive
    Apr 2022
    1 to 2 years in the role, former employee
    Great working experience
    The good thingsThe working environment and compensation is great.
    The challengesSalary increase is very minimal and employee rewards are not very fair.
    5.0
    Payroll executive
    Jul 2020
    Opportunities for career development
    The good thingsWork/life balance and Opportunities for career development
    The challengesNone the company promotes Opportunities for career development
    5.0
    HR Analyst
    Feb 2020
    Less than 1 year in the role, current employee
    Wonderful experience
    The good thingsGood compensation and benefits package, offers work-life balance
    The challengesLimited training for support roles
    Ratings for Ascender are shared as-is from employees in line with our community guidelines
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