American Express
    (38 reviews)

    Company Profile

    Company overview

    Industry

    Banking & Credit

    Specialities

    Banking & Financial Services, Financial Services

    Company size

    1,001-5,000

    Primary location

    5th Avenue corner 30th Street, Bonifacio Global City, Taguig City, Philippines 1634
    You Lead the Way. We’ve Got Your Back.At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

    Jobs at American Express

    Based on your search activity

    at American Express International Inc.
    Bonifacio Global City, Metro Manila
    You Lead The Way. We've Got Your Back.
    You Lead The Way. We've Got Your Back.
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    26d ago
    26d ago

    at American Express International Inc.
    Bonifacio Global City, Metro Manila
    You lead the way. We've got your back.
    You lead the way. We've got your back.
    classification: SalesSales
    26d ago
    26d ago

    Reviews overview

    4.638 ratings in total
    5
    33
    4
    1
    3
    1
    2
    1
    1
    2
    98%
    Rate salary as high or average
    92%
    Employees recommend this employer to friends

    What’s it like working at American Express?

    AI summary of recent reviews

    American Express stands out for its generous compensation and benefits packages, including competitive salaries, incentives, and comprehensive HMO coverage. The company maintains a positive work environment characterised by friendly colleagues and approachable management, while demonstrating strong employee-centric practices through consistent management support and commitment to employee welfare.

    However, employees need to manage certain workplace demands, including rigorous performance metrics and statistics, particularly in customer service roles. The fast-paced environment can be demanding with high call volumes and challenging workloads, and some employees face commuting challenges due to the office location in BGC, Taguig.

    Recent reviews

    1.0
    CCA
    Jun 2025
    Bonifacio Global City Taguig City Metro Manila3 to 4 years in the role, former employee
    Not worth your time Micro management is real. Impossible metrics. HMO is co pay.
    2.0
    USSB
    Aug 2024
    Taguig City Metro Manila3 to 4 years in the role, former employee
    HIGH SALARY YES BUT MY MENTAL HEALTH COMES FIRST
    The good thingsThe basic salary is average but the incentives and benefits will be your leverage for not leaving this company
    The challengesPolitics. The management surely knows how to compensate you for making you work like a robot. They say that sales is not part of your job but tou need to offer it to customers. But if you are not “meeting the sales stats” then it’s your fault. All they care about are Numbers numbers numbers. Sales sales sales. Stats stats stats. You do not exist if you can’t bring these to the table. They definitely make you work very hard for the salary and incentives until you feel burnt out.
    5.0
    Fraud Analyst
    May 2024
    Bonifacio Global City Taguig City Metro Manila1 to 2 years in the role, former employee
    The overall experience has been excellent, marking the most rewarding growth journey in my career. The company's support and opportunities have propelled me toward fulfilling my professional aspirations.
    The good thingsA company with exceptional management prioritizes its employees' well-being through transparent communication, robust development opportunities, and fair compensation packages. It fosters work-life balance with flexible arrangements and generous benefits while recognizing and rewarding achievements. Employee involvement and empowerment are encouraged, with supportive leadership guiding them. Embracing diversity and inclusion, it creates a culture of belonging and innovation. Health and wellness programs underscore its commitment to employee welfare, while community engagement initiatives instill a sense of purpose. Such a company cultivates a positive, motivating environment where employees flourish and contribute meaningfully to its success.
    The challengesBalancing workload, upskilling, and increased responsibilities poses challenges. Employees must manage time effectively, seek opportunities for growth, and adapt to evolving roles. Overcoming these hurdles requires resilience, initiative, and support from management.
    Ratings for American Express are shared as-is from employees in line with our community guidelines
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