Alorica
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    Alorica
    (791 reviews)
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    Company Reviews

    Working at Alorica

    4.0791 ratings in total
    5
    357
    4
    228
    3
    107
    2
    43
    1
    56
    80%
    Rate salary as high or average
    81%
    Employees recommend this employer to friends
    Work/Life balance
    3.6(788 ratings)
    Career development
    3.8(788 ratings)
    Benefits & perks
    3.5(789 ratings)
    Management
    3.5(788 ratings)
    Working environment
    3.9(788 ratings)
    Diversity & equal opportunity
    4.4(41 ratings)
    Ratings for Alorica are shared as-is from employees in line with our community guidelines

    reviews

    Showing 9 reviews for Taguig City Metro Manila
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    5.0
    Customer Service Representative
    Jul 2025
    Taguig City Metro ManilaLess than 1 year in the role, former employee
    I was very happy working at Alorica. I didn't experience any difficulties; maybe during the first few months it was hard, but overall it was good.
    The good thingsThe team leaders are very helpful and the work is easy.
    The challengesAll work is difficult, you just need to manage it well.
    5.0
    Accounting Role
    Feb 2025
    Taguig City Metro Manila7 to 8 years in the role, former employee
    Amazing company and amazing people
    The good thingsThis company is really a Great place to Work
    The challengesThe are easy to work with
    5.0
    Customer Service Representative
    Feb 2024
    Bonifacio Global City Taguig City Metro ManilaLess than 1 year in the role, former employee
    A challenging yet exciting experience
    The good thingsI enjoyed working with my wave. My Team Manager helps us become more united and help one another. The people in that company are a cool adds up to the cool working environment.
    The challengesMaybe the process of the work. If you were the cx you will not have a wonderful night because of the process.
    4.0
    csr
    Feb 2022
    Taguig City Metro Manila1 to 2 years in the role, former employee
    Making an inbound calls.
    The good thingsI love how our TL appreciate our doings and he makes us feel that we are family. And he always encourage us to be yourself.
    The challengesThe challenging one is when you encounter an irate customer or not a techy person.
    3.0
    CSR
    Feb 2022
    Taguig City Metro ManilaLess than 1 year in the role, former employee
    I interested to join her.,there are more challenges and to know how to grow my career of life
    The good thingsThe good things of my life is to make grow and learn and my family make me happy....
    The challengesTo accept me us new employe to this company and the biggest thing to challenges work from the new position that give it to me is to make sure that I can't make me perfect about to my career.....
    5.0
    Client Solutions Manager
    Jun 2018
    Bonifacio Global City Taguig City Metro Manila1 to 2 years in the role, current employee
    insanely great!
    The good thingsGood culture. Good management team.
    The challengesLong hours. No work - life balance.
    4.0
    Collections agent
    Mar 2018
    Taguig City Metro Manila1 to 2 years in the role, current employee
    Jam-packed Challenge and Hard-Core Competition.
    The good thingsYou are always monitored and checked by your team managers, supervisors, and also your fellow agents depending on how you perform in operations they will give a lending hand to help you improve your skills.
    The challengesBenefits and perks. Working for this company is a great experience but it misses a vital things that it needs, rewards and decent incentives for our account. but what can we do if the account can't provide further for its applicants.
    5.0
    Account analyst
    Sep 2017
    Bonifacio Global City Taguig City Metro Manila3 to 4 years in the role, former employee
    Awesome!
    The good thingsGreat People!
    The challengesChanges
    4.0
    Customer service representative
    May 2017
    Bonifacio Global City Taguig City Metro ManilaLess than 1 year in the role, former employee
    CSR AGENT on a financial account
    The good thingsEveryone was so friendly and even the Security guards were so friendly.. They'll give you advice especially if your still on training and even more tips when you hit the nesting period wherein you get to answer calls already..
    The challengesThe things I did not enjoy in the company is that they lack supports or what you call subject matter expert. they could i,prove on this if they will add a real S.M.E. and not acting as an S.M.E. the training is also short because some of the customers concern were not tacled during the discussions on training..
    1 person found this helpful
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