Manila City Metro ManilaLess than 1 year in the role, former employee
Training phase is fun and insightful. This really helped me in shaping my skills.
The good thingsThe trainers are so good. They make the environment and work easy to bare. I also love the fact that Alorica is so welcoming to those who have no experience in BPO yet.
The challengesThe equipments such as computers and their headsets.
5.0
Customer Service Representative
Jan 2024
Santa Mesa Manila City Metro Manila5 to 6 years in the role, former employee
I loved working in here and spent my first 5 years in BPO industry with this company.
The good thingsGreat people to work with and great environment.
The challengesPressure when too many cases needs to be done in a short time with a short staff.
2 people found this helpful
5.0
Team manager
Mar 2023
Manila City Metro Manila3 to 4 years in the role, former employee
It's amazing to be a part of this company.
The good thingsThe working environment was very friendly and management are always after the welfare of their employee
The challengesMy location from work was a bit far. I need to spend like an hour travel time to make sure that I can be on time
5.0
Agent turned Mentor
Oct 2021
Manila City Metro Manila1 to 2 years in the role, current employee
Good starter place For anyone to learn the ins and outs of being in a large business and to get extra cash
The good thingsVery quick to pick and learn and fun people majority of the time and if can succeed will be well rewarded.
The challengesCo-workers may vary from fun and hardworking to absentees and pushovers
2.0
TSR
Sep 2021
Manila City Metro Manila1 to 2 years in the role, current employee
No Work Life Balance
The good thingsI gain new friends but overall for the work itself it sucks
The challengesno coachng sessions, mandatory or else you will get a write up
5.0
Customer service
May 2021
Manila City Metro ManilaLess than 1 year in the role, former employee
Working in a great and spectacular environment can help you and boost your confidence through out the learning process and Alorica can gives that all.
The good thingsOf course the benefits and also good environment that can help you to grow you professionally and personally.
The challengesIrate customer I guess ..haha
1.0
Lead coach
Feb 2017
Santa Mesa Manila City Metro Manila7 to 8 years in the role, former employee
Average
The good thingsJob responsibility
The challengesLeaders who are not doing their job
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