Company Profile

    Company overview

    Company size

    101-1,000

    Primary location

    18/F Yuchengco Tower, RCBC Plaza, Ayala Ave, Makati City, Philippines
    Access Worldwide is a premier marketing and tele-services provider with expertise in reaching the growing multicultural and established mainstream markets.HistoryEstablished in Virginia in 1983, Access Worldwide now employs over 1,000 employees across the US and here in the Philippines. We have developed an extensive client list that includes telecommunications providers, insurance companies, financial institutions and consumer product companies.Product & ServicesOur services include inbound and outbound customer service, customer recruitment, win-back programs, product recall, special promotions and database maintenance.

    Gallery photos

    Reviews overview

    4.015 ratings in total
    5
    8
    4
    3
    3
    1
    2
    2
    1
    1
    73%
    Rate salary as high or average
    60%
    Employees recommend this employer to friends

    What’s it like working at Access Worldwide Philippines?

    AI summary of recent reviews

    Access Worldwide Philippines is commended for its positive work environment, supportive colleagues, continuous training, and opportunities for career advancement. The company's open door policy and approachable leadership are also highlighted as strengths. However, some employees find it challenging to keep up with the demands of the job, particularly in entry-level roles. There are also concerns about the competency of certain managers and the transition to new management. Additionally, a few employees feel that the compensation could be improved to better reflect their efforts.

    Recent reviews

    5.0
    SR Sales represntative
    May 2021
    1 to 2 years in the role, former employee
    Unforgetable- we were batch 1 of TWCBC
    The good thingsPeople were so nice no one I intimidating
    The challengesThe location I live in Cavite and I find the location. A little far
    2.0
    Trainer
    May 2019
    3 to 4 years in the role, former employee
    Added to my learning but never again.
    The good thingsGood for beginners to learn and get experience.
    The challengesThe upper leadership team does not walk the talk. Soldiers die on the battlefield everyday.
    5.0
    Team Manager
    Apr 2018
    Paranaque City Metro Manila5 to 6 years in the role, former employee
    Forever Grateful
    The good thingsIt's people. It's leadership and the opportunities it open to all employees.
    The challengesAccount difficulty for entry level reps. Training duration seems not enough.
    Ratings for Access Worldwide Philippines are shared as-is from employees in line with our community guidelines
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