Following the dissolution of several high-performing accounts, the remaining opportunities have been primarily within highly challenging telco accounts, many of which are perceived to have toxic work environments. This shift has significantly impacted employee morale and overall job satisfaction.The good thingsPre-pandemic years were the company’s golden era—days of might, momentum, and remarkable achievement.
The challengesNew hires are often offered higher salary than tenured. Support for internal transfers between accounts is minimal, with HR team offering limited assistance. It’s only when an employee submits a resignation that action is taken—often in a way that feels more like a formality than retention effort.