Employees appreciate working with students who are often kind, obedient, and enthusiastic about learning. The role offers flexible scheduling with the ability to work from home and plot classes at convenient times. Technical support is available through understanding tutor managers and team members. The company provides free training and prepared lessons, helping teachers develop their instructional skills and gain valuable ESL teaching experience. Additionally, pay and bonuses can be competitive when teachers are fully booked with students.
However, there are some potential challenges, such as a strict penalty system with limited flexibility for circumstances like technical issues. Management and tutor managers can sometimes be difficult to reach, with response times occasionally exceeding 24 hours. The teaching platform experiences occasional technical issues, including lags and material mismatches. Policy changes, particularly related to Chinese government regulations, have impacted scheduling and booking availability. Teachers may also encounter challenging student behaviour and sudden class bookings that provide limited preparation time.