Employees appreciate the flexible work schedule at 51Talk, which allows teachers to manage their time effectively whilst working from home. Teachers enjoy working with students who are pleasant, receptive, and eager to learn, and value the international teaching experience that exposes them to different cultures. The company provides beneficial training and lesson materials, which helps teachers deliver classes effectively. Additionally, earning potential increases with more classes, particularly during peak hours.
However, there are some potential challenges, such as pay rates that could be improved compared to other ESL platforms, and penalty fees and deductions that can be substantial. The booking system can affect income consistency, particularly for new tutors building their student base. Some teachers have found that management and support teams can be slow to respond to concerns, and occasional technical problems with platform connectivity may affect class delivery.