411 BPO
    (16 reviews)

    Company Reviews

    Working at 411 BPO

    4.116 ratings in total
    5
    9
    4
    2
    3
    3
    2
    1
    1
    1
    82%
    Rate salary as high or average
    75%
    Employees recommend this employer to friends
    Work/Life balance
    4.1(16 ratings)
    Career development
    3.8(16 ratings)
    Benefits & perks
    3.8(16 ratings)
    Management
    3.4(16 ratings)
    Working environment
    4.3(16 ratings)
    Ratings for 411 BPO are shared as-is from employees in line with our community guidelines

    reviews

    Showing 3 reviews for Cebu City Cebu
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    3.0
    Search Engine Optimisation Specialist
    Oct 2025
    Cebu City CebuLess than 1 year in the role, former employee
    Thank you for the opportunity, but 411 needs to rethink strategies that are genuinely fair to all.
    The good thingsThe company provides complete benefits for Philippine workers and offers a convenient work-at-home setup, which makes it easier to manage personal and professional responsibilities.
    The challengesThe daily workloads can be overwhelming, especially with the Megatron tool requirements that do not always consider real-life challenges like unstable internet connections in the country. There's no overtime pay even if tasks extend beyond regular hours, and the strict Time-Doctor setup is often overlooked just to finish the day's quota. Another concern is the use of black-hat SEO practices, such as fake reviews and testimonials, which may boost rankings short term but don't align with long-term growth or my personal values of honesty and integrity.
    4.0
    Account receivable
    Nov 2022
    Cebu City Cebu3 to 4 years in the role, current employee
    I have a good experience. I learned a lot from this company despite the disappointments.
    The good thingsIncentives and colleagues.
    The challengesThe management and mishandling of taxes
    5.0
    Subject Matter Expert and Nesting Mentor
    Feb 2021
    Cebu City Cebu3 to 4 years in the role, current employee
    One of a kind and present always is the opportunity for growth!
    The good thingsThe management, staff and employee, environment and work-life balance
    The challengesNo challenges at all that cannot be resolved by the management
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