Information Technology Support Specialist
Assists with resolving computer and technology issues for businesses and individuals.
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Jobs in Jobstreet right nowJob growth
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Typical monthly salaryJob satisfaction
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Job opportunities
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Jobs in Jobstreet right nowSalary
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Typical monthly salaryJob growth
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In the last yearJob satisfaction
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On this page
- What's it like to be an Information Technology Support Specialist?
- How to become an Information Technology Support Specialist
- Latest Information Technology Support Specialist jobs
- Top skills and experience for Information Technology Support Specialists
What's it like to be an Information Technology Support Specialist?
Information Technology (IT) Support Specialists provide technical assistance and support related to computer systems, hardware and software. They are responsible for responding to queries, running diagnostic programs, isolating problems and implementing solutions. IT Support Specialists work across as many industries that rely on technology in their daily operations, including technology, healthcare, finance and education. IT Support Specialists also create and manage user accounts and monitor the performance of IT networks.
Tasks and duties
- Identifying and troubleshooting software and hardware issues on various devices.
- Installing and configuring computer systems, software and networks.
- Providing technical assistance to clients or staff through calls, emails or in-person communication.
- Repairing and replacing damaged hardware components when necessary.
- Running regular updates and system maintenance for optimal performance.
- Developing and maintaining IT documentation to guide and assist users.
- Advising on IT equipment or software purchasing decisions.
How to become an Information Technology Support Specialist
Becoming an Information Technology (IT) Engineer in the Philippines involves obtaining an education in IT or a related field, acquiring practical experience, and honing a diverse skill set.
- Obtain a degree in Information Technology, Computer Science, or a related field, or acquire relevant certifications such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST).
- Gain practical experience through internships, entry-level IT positions, or technical support roles.
- Develop proficiency in troubleshooting hardware and software issues, network troubleshooting, and customer support.
- Possess strong communication and interpersonal skills to effectively assist users and collaborate with IT teams.
Compare your salary
Find out how your salary compares with the average salary for Information Technology Support Specialists.Latest Information Technology Support Specialist jobs on Jobstreet
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Skills and experience employers are looking for
Having the right skills and experience can make you an in-demand applicant. Information Technology Support Specialist employers on Jobstreet are looking for job seekers with expertise in the following areas. IT Technical Support
Hardware
Troubleshooting
Computer Hardware
Installation
Information Technology
Computer Operating System
Application Testing
Computer Science
Microsoft Office 365
Printers
Computer Engineering
Technical Support
Food Delivery
Microsoft Active Directory
Ticketing
Financial Technology
Call Centre Operations
Gaming
Information Technology Systems
Source: Jobstreet job ads and Jobstreet Profile data
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