Associate Manager for Invoicing | Hybrid | Ortigas | Day Shift | Weekends Off

Drive Billing Excellence That Powers Business Performance

Precision, leadership, and financial excellence come together in the Associate Manager for Invoicing role. This opportunity places you at the center of billing operations that protect revenue, strengthen stakeholder relationships, and support business growth. Working with global teams through Emapta, you will build a long-term international career while enjoying a top 1% employee experience designed for ambitious finance professionals.

Snapshot

Employment Type: Full-time

Work Setup: Hybrid, Ortigas

Shift: Day Shift, Weekends Off

Benefits

• Competitive Salary Package
• Hybrid work arrangement
• Day Shift schedule
• Fixed weekends off
• HMO coverage with free dependent upon regularization
• Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks)
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

Qualifications

• Minimum of 5 years' experience in invoicing, accounts receivable, billing operations, or finance
• Including at least 2 years of team leadership, supervision, mentoring, or management experience.
• Bachelor's degree in Accounting, Finance, Business Administration, or a related field
• Professional certification (e.g., CPA, CMA, or other finance-related certification) preferred but not required
• Strong understanding of end-to-end billing and invoicing processes
• Strong analytical, problem-solving, and reconciliation skills
• Proficiency in Microsoft Office applications, particularly Excel
• Experience with accounting software or ERP systems, preferably Oracle
• Strong multitasking and prioritization skills in a fast-paced environment
• Demonstrated success in meeting strict deadlines and performance expectations
• Composure under pressure while maintaining a high level of accuracy and attention to detail
• Strong organizational and time management skills
• Excellent written and verbal communication skills
• High level of accuracy, attention to detail, and commitment to continuous improvement
• Ability to handle confidential information with discretion and professionalism

Responsibilities

Data Processing and Maintenance

• Oversee the accurate and timely processing of invoicing data, including invoice creation, distribution, and record maintenance
• Coordinate with internal stakeholders to ensure billing accuracy and resolve discrepancies
• Support efficient and seamless invoice processing activities
• Maintain and update billing systems and databases
• Monitor invoicing trends and data quality
• Collaborate with cross-functional teams to improve processes, system efficiency, and data integrity within NetSuite

Data Analysis and Reporting

• Analyze invoicing data to identify trends, discrepancies, and process improvement opportunities
• Prepare and maintain reports on key billing metrics, including revenue, overdue payments, and invoice aging
• Collaborate with stakeholders to meet reporting requirements
• Provide actionable insights to support informed business decisions
• Deliver clear, accurate, and timely reporting

Communication and Collaboration

• Serve as a key liaison between internal departments and clients to support efficient invoicing operations
• Coordinate invoicing requirements across stakeholders
• Resolve billing issues and discrepancies in a timely manner
• Communicate billing policies, requirements, and deadlines effectively
• Facilitate collaboration across teams and stakeholders
• Support process compliance, issue resolution, knowledge sharing, and continuous improvement initiatives

Effective Communication

• Maintain clear, timely, and professional communication with internal and external stakeholders
• Respond to inquiries and resolve invoicing-related concerns
• Communicate billing requirements in a clear and easily understood manner
• Foster collaboration, transparency, and strong working relationships
• Document and communicate key information, decisions, and action items accurately

Stakeholder Management

• Build and maintain strong relationships with internal and external stakeholders
• Serve as the primary point of contact for invoicing-related matters
• Ensure timely communication, issue resolution, and alignment of expectations
• Address stakeholder concerns and gather feedback
• Identify and implement process improvement opportunities
• Enhance stakeholder satisfaction through effective service delivery

Privacy and Confidentiality

• Protect invoicing and client data in compliance with company policies, CSA requirements, and applicable data privacy regulations
• Maintain secure access controls and restrict information sharing to authorized personnel
• Support compliance with confidentiality and data protection protocols
• Promote awareness of data privacy and information security responsibilities

Join Emapta, recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026. With a 50/50 gender ratio and a culture rooted in care and empathy, you'll feel valued from day one. We're committed to growing talent and setting you up for success.

Be part of a team that showcases Filipino excellence to the world. With over 30 offices across 11 countries and 1,200+ clients, you'll create real impact every day-whether you work from home or on-site. Our 100% virtual recruitment process makes it easy to get started.

At Emapta, you're not just joining a company-you're becoming part of a thriving community of 12,000+ professionals growing careers with purpose. And behind every partnership we build is a deep respect for people and the impact they make.

"We place integrity at the heart of everything we do and truly value the human experience. That's why, for clients, it's a profound and transformational process that gives them the opportunity to achieve the business growth they desire."

Tim Vorbach, CEO

#EmaptaEra