Administrative Clerk | Onsite | Ortigas | Mid Shift | Weekends Off | Up to 100K

Support Safety, Compliance, and Quality Care Through Operational Excellence

Growth in healthcare organizations depends on professionals who can turn complex data and compliance requirements into reliable operational outcomes. The Administrative Clerk serves as a key support partner in maintaining safety systems, performance reporting, and regulatory standards. Enjoy international exposure, career stability, and Emapta's award-winning top 1% workplace experience while making a difference daily.

Snapshot

Employment Type: Full-time

Work Setup: Onsite, Ortigas

Shift: Mid Shift, Weekends Off

Salary: PHP 34,000 to PHP 100,000

Work Schedule: 4:00 PM-1:00 AM PH

Benefits

• Competitive Salary Package
• Fixed weekends off
• HMO coverage with free dependent upon regularization
• Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks)
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

Qualifications

Essential

• 1 to 3 years of administrative experience
• Strong organizational and time management skills
• Excellent attention to detail and accuracy
• Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook
• Strong communication and interpersonal skills
• Ability to manage multiple priorities and meet deadlines
• Experience working with databases or electronic management systems
• Understanding of confidentiality, data protection, and information security requirements

Desirable

• Experience working in a healthcare, care home, or compliance environment
• Experience using RADAR Healthcare or similar incident and compliance management systems
• Knowledge of UK GDPR and information governance requirements
• Experience delivering training and supporting system users

Values and Behaviors

• Professional and approachable demeanor
• Commitment to continuous improvement
• Reliability and accountability
• Ability to work independently and collaboratively within a team
• Commitment to safety, compliance, and high-quality care

Responsibilities

RADAR Healthcare Administration

• Perform daily administrative activities within the RADAR Healthcare system
• Maintain accurate records and ensure data integrity across the platform
• Monitor incident reporting, audit completion, and system utilization across care homes
• Respond to general RADAR inquiries and resolve system-related issues
• Coordinate with RADAR Healthcare representatives regarding system updates, enhancements, and improvements

Performance Monitoring and Reporting

• Monitor care home performance against key safety and compliance indicators
• Follow up on outstanding audits, actions, and reports to ensure timely completion
• Extract, analyze, and compile data for Board meetings, Regional meetings, and management reports
• Prepare regular performance reports, dashboards, and operational summaries

Training and User Support

• Coordinate RADAR Healthcare training sessions for new and existing users
• Deliver RADAR Healthcare training as required
• Develop and maintain user guides, training materials, and support resources
• Promote best practices and effective system utilization across the organization

Projects and Stakeholder Engagement

• Participate in meetings and collaborate with RADAR Healthcare and Care Concern Group teams on projects and system developments
• Support the implementation of new safety initiatives and operational processes
• Coordinate with contractors and external partners requiring system access for reporting purposes
• Ensure contractor compliance with reporting requirements and system protocols

Compliance and Data Protection

• Ensure compliance with UK GDPR requirements and organizational data protection policies
• Maintain the confidentiality and security of sensitive information
• Support compliance monitoring, governance activities, and safety department initiatives

General Administrative Support

• Perform data entry and maintain accurate electronic records
• Organize meetings, prepare agendas, and distribute supporting documentation
• Manage departmental correspondence, filing systems, and administrative records
• Provide administrative support to the Safety Manager and Head of Safety
• Perform additional duties aligned with the role and assigned by leadership

About the Client

Care Concern Group (CCG) stands among the UK's premier independent care providers, operating over 78 high-quality care homes nationwide. Renowned for its excellence in residential, nursing, dementia, and respite care, CCG consistently delivers person-centered services that enrich lives. With a workforce of over 7,000 professionals, the organization fosters a culture of compassion, innovation, and growth. Its continued expansion, investment in talent, and commitment to exceptional standards position CCG as a leader in delivering outstanding care and meaningful careers.

Join the Top 1% Talent. A better career. A better life.

Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and a finalist in the 2026 Inspiring Workplaces Awards Asia, Emapta offers more than opportunities -- it provides a career environment where people thrive. Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.

Apply now and experience the difference