Job Summary
The HR Officer is responsible for supporting and implementing various human resources functions, such as recruitment, onboarding, employee relations, training and development, payroll processing, compliance, and performance management. The role requires excellent interpersonal skills, a thorough understanding of HR policies, and the ability to handle sensitive and confidential information.
Job Responsibilities
Ensure compliance with labor laws, company policies, and proper handling of employee relations and disciplinary matters
Maintain and update HR policies, conduct employee awareness sessions, and support statutory documentation with benefits team
Manage third-party manpower agencies, ensuring contract compliance and service quality
Oversee performance management processes, including appraisals, reviews, and addressing performance issues
Maintain accurate HR data, generate reports, and ensure data confidentiality
Support investigations, vendor coordination, cross-HR activities, and other tasks assigned by leadership
Job Qualifications
Bachelor’s degree in HR, Business, or related field; HR certification is a plus
3–5 years of HR generalist experience, with exposure to payroll, recruitment, or employee/industrial relations preferred
Strong communication, interpersonal, and problem-solving skills
Proficient in HR systems and Microsoft Office
Knowledge of labor laws and HR best practices
Handles sensitive information with high confidentiality
Employer questions
- What's your expected monthly basic salary?
- How many years' experience do you have as a Human Resources Business Partner?
- How many years' experience do you have in Human Resources (HR)?
- How many years' experience do you have in generalist HR?
- How much notice are you required to give your current employer?
Company profile
Robinsons Retail is the second-largest multi-format retailer in the Philippines. It started out in the retail business in 1980 when it opened its first department store in Metro Manila. Since then, it has expanded into other retail formats: the supermarket business in 1985, the DIY business in 1994, the convenience store and specialty store businesses in 2000 and the drug store business in 2012.
With over 30 years of retail experience, it possesses a deep understanding of Philippine consumers and enjoys market leading positions across all its business segments. It operates in six business segments: supermarkets (Robinsons Supermarket and its two subformats: Robinsons Easymart and Robinsons Selections), department stores (Robinsons Department Store), DIY stores (Handyman Do it Best, True Value, True Home by True Value and the big box hardware subformat Robinsons Builders), convenience stores (Ministop), drugstores (South Star Drug and The Generics Pharmacy) and specialty stores (from consumer electronics and appliances retailers Robinsons Appliances and Savers Appliances to toys retailer Toys "R" Us, one price point retailer Daiso Japan, coffee chain Costa Coffee and international fashion brands such as Topshop, Topman and Dorothy Perkins and international cosmetics brands such as Shiseido and Benefit).
Robinsons Retail is well-positioned to capture the continuing macroeconomic growth together with the increase in disposable income and consumption in the Philippines, particularly in the middle-income segment, one of its key target markets.
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