HR Business Partner | Onsite | Ortigas/Quezon City | Mid Shift | Weekends Off

Drive People Strategies That Power Business Success

Organizations thrive when people strategy aligns with business objectives, and this opportunity sits at the heart of that connection. The HR Business Partner plays a pivotal role in shaping leadership decisions, enhancing employee experience, and strengthening organizational effectiveness across key business units. Through Emapta, this role offers a long-term global career for top 1% talent seeking meaningful impact, continuous professional growth, and international exposure.

Snapshot

• Employment Type: Full-time
• Work Setup: Onsite, Quezon City/Ortigas
• Shift: Mid Shift, Weekends Off

Benefits

• Competitive Salary Package
• Prime office location in Ortigas & Quezon City (Easy access to MRT stations, restaurants, and banks)
• Fixed weekends off
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

Qualifications

• Bachelor's degree or at least 5 years of Employee Relations and People Business Partnering experience in the BPO or Shared Services industry.
• Strong knowledge of labor laws, DOLE compliance, end-to-end case management, policy development, employee discipline, performance management, talent development, and strategic business partnering.
• Strong ability to lead and implement organizational change processes in complex work environments.
• Hands-on experience in leading and executing account- or program-specific projects.
• Excellent written and verbal communication skills, with the ability to multi-task, take initiative, and work independently with minimal supervision.
• Strong attention to detail, accuracy, and adaptability in a fast-paced, evolving workplace.
• Demonstrates a growth-oriented approach, challenges the status quo, and thrives in dynamic environments.
• Exceptional ability to build strong client relationships, collaborate effectively, and provide outstanding customer service.
• Displays high ethical standards, integrity, responsibility, and accountability.
• Willingness to report onsite in Quezon City or Ortigas as required

Responsibilities

Business Partnership

• Build strong, trusted relationships with stakeholders by being responsive, prompt, and collaborative.
• Provide HR policy guidance, interpretation, and consult with management as needed.
• Analyze HR trends and metrics to develop sound solutions, programs, and policies.
• Advise on business unit structures, workforce planning, and succession planning.
• Assess and anticipate HR-related needs of clients and employees.

Employee Relations, Engagement, and Retention

• Address employee concerns promptly with appropriate feedback and resolution.
• Foster positive work relationships, morale, productivity, and retention.
• Initiate and drive employee engagement activities, rewards, and recognition.
• Conduct regular employee touchpoints (1-on-1s, small group meetings, FGDs) and provide reports with insights and action items.
• Conduct exit interviews and submit reports to the Immediate Superior and Business Unit Head.

Performance Management

• Facilitate probationary and annual performance reviews.
• Oversee employee movements, including status changes, promotions, merit increases, and salary reviews.
• Provide performance management guidance through coaching, counseling, and Performance Improvement Plans (PIP).

Career Management and Learning & Development

• Facilitate career development discussions with employees.
• Identify and develop future leaders through training initiatives.
• Determine and address business unit and individual training needs in collaboration with L&D.
• Monitor and evaluate training program success, ensuring objectives are met.

Employee Discipline

• Ensure compliance with labor laws, minimizing legal risks.
• Consult HR Leaders on disciplinary actions and enforce company policies, including the Code of Conduct.
• Conduct learning sessions or roadshows on discipline management.
• Manage and resolve complex disciplinary issues through thorough investigations.

Compliance and Occupational Safety & Health (with Facilities & Admin)

• Implement, maintain, and inspect workplace health and safety standards.
• Provide safety management, advice, monitoring, and reporting.
• Engage employees in workplace safety programs and training.
• Ensure compliance with government regulations (DOLE, PEZA, BOI, etc.).

Other Responsibilities

• Perform tasks assigned by the Company as required.
• Comply with instructions from authorized Company representatives.
• Carry out administrative and non-administrative duties as assigned.

Why We Stand Out Among the Rest!

Join Emapta, a company recognized as one of the 'Best Places to Work for in Asia' by HR Asia, 'The Philippines' Best Employers for 2023, and Top 20 Dream Companies of Filipinos in 2024. Our culture of care and empathy ensures you'll feel like part of the family from day one. We're dedicated to nurturing talent and providing the tools for your success. Be part of a squad of dream chasers and world changers, showcasing Filipino talent to the world. With 30+ strategically located offices and over 1,200 clients, you'll have the opportunity to make a positive impact daily, whether you prefer office-based or work-from-home options. Join us for a virtual recruitment process and let's make magic together!

"Working in Emapta not only provides you the certainty of working with a well-established organisation which nurtures the careers of (over 12,000) team members - it also places you in direct relationships with some of the world's leading and most innovative companies."

- Tim Vorbach, CEO

Apply now and be part of the #EmaptaEra!