Jr Insurance & Claims Officer

Höegh Autoliners is a people-driven company with the belief that businesses should not only be forming lasting services but also lasting careers. We want to work with people who are incredibly team-oriented, jump head-first into a challenge, and always maintain a high-bar for excellence.

If that sounds like the type of team you want to join, we can't wait to meet you!

A Little About Us

Höegh Autoliners is a global leader in Ro/Ro deep sea transportation services. The company owns and operates approx. 45 Pure Car and Truck Carriers (PCTCs) in global trade systems, making around 3 000 port calls yearly. Managed from a worldwide network of around 16 offices, our main customers are major manufacturers of new cars, heavy machinery and other rolling stock. Höegh Autoliners is also a leading carrier of second-hand vehicles.

About You

The Junior Insurance & Claims Officer supports the day‑to‑day operations of the Insurance & Claims function by assisting in the processing and tracking of seafarer‑related P&I claims, preparing and organizing claims and insurance documentation, coordinating requirements with internal teams and external parties, supporting HMO‑ and CBA‑related activities, and handling routine administrative and logistical tasks assigned to the Insurance & Claims function.

Responsibilities:

• Support in the day‑to‑day handling of P&I‑related claims involving seafarers (illness, injury, disability, death, and employment‑related cases).

• Coordinate with internal teams and external parties such as P&I Clubs/correspondents, medical clinics, port agents, government offices, and seafarers’ families for claim‑related requirements.

• Assists prepare, track, and file claim documents, reports, and correspondence.

• Assist in handling stevedore and stowaway‑related incidents, including documentation & record maintenance.

• Maintain insurance records and support insurance‑related processes such as applications for coverage, monitoring vessel voyages to conditional trading areas, and checking related invoices.

• Support the administration and monitoring of Collective Bargaining Agreement (CBA) matters, as instructed by management.

• Assist in HMO administration for seafarers, including enrollment, card issuance, invoice checking, reimbursements, and preparation of payment requests.

• Provide logistical and administrative support for company‑approved social programs for seafarers and their families.

• Perform other administrative and support tasks assigned by the immediate superior.

Qualifications

• 4-year university/college degree, preferably business-related courses.

• Preferably with:

  • With maritime crewing operations experience or exposure

  • With knowledge of the P & I and Claims matters

  • With knowledge of marine insurance certificates

• Have excellent understanding of inter-human relations.

Skills

• Strong organizational and documentation skills with high attention to detail

• Good coordination & communication skills

• Attention to detail and accuracy

• People skills

• Analytical and procedural skills

• High level of compliance awareness

• Proficiency in MS Office

We believe that building and sustaining a diverse and inclusive environment for working and learning leads to a better workplace, better ideas and more inspiring conversations