Japanese, Bilingual (Customer Service) - Hybrid | Taguig City
Bachelor’s degree with strong communication skills, both spoken and written. Strong proficiency in English and Japanese.
He/ She is required to liaise with internal as well as external stakeholders and update everyone on the progress.
This role reports to the Localization Project Manager. A Localization agent has a deep respect for all cultures, attention to detail, and an entrepreneurial drive to steward projects through translation and processing to prepare them for launch across a variety of learning platforms and teaching modalities. At the end of the project term you will be expected to have reviewed and localized all course content tasked to you by the PM. You will have been involved in sharing content and information with additional localization partners.
Must have skills:
1 + year experience in translation/localization; preferably in technology clients
Good communication skills
Project / Training coordination exposure;
Ability to work in a rich diverse environment, handle cultural and language differences and an effective communicator
Key Responsibilities:
Format English content for processing in multiple languages by translation vendors
Use existing publication tools to help the team publish courses across all supported learning platforms
Review published localized training content on various platforms, finding and fixing issues, to optimize the localized learner experience.
Upload translated exam content to Google’s preferred certification partner
Required Qualifications:
Graduate or equivalent academic or industry experience
Fluency (verbal and written) in multiple languages including Japanese & English
Ability to work well as a member of a highly integrated team composed of both technical and non-technical members.
Company profile
About Cognizant
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Our associates—connected by our global delivery network—are committed to using their strategic insight, technology expertise and deep industry and business process experience to help clients harness the forces shaping the future of work.
As one of the fastest growing companies in the Philippines, our clients continually benefit from our award-winning client-first culture. We deliver a distinctly superior experience to our clients by nurturing strong relationships, continuing our investments in industry-leading processes and building strong local teams and capabilities.
We deliver on our commitments by embodying our six Cultural Values namely Customer Focus, Passion, Collaboration, Integrity, Transparency, and Empowerment.
We are gratified that our passion for building stronger businesses is consistently recognized by independent sources and customers. Recent accolades include:
Ranked #185 on the Fortune 500 (July 2021)Ranked #524 in Forbes Global 2000 (May 2019)Named in the list of Financial Times Leading Management Consultant (Jan 2019)Ranked #461 in Forbes America's Best Employers (April 2019)Named among World’s Most Admired Companies by Fortune (Jan 2019)Ranked #483 in Forbes the Best Employers for Diversity (Jan 2019)Ranked #87 in Forbes Top 100 Digital Companies (Sept 2018)ICT Awards Best Company of the Year (2018)ICT Awards Best Company for Health Innformation Management Services (2018)ICT Awards Best C-Suite Team of the Year (2018)
Recruitment Sites:
2nd Floor Science Hub Tower 4 No. 110 Campus Avenue, McKinley Hill Fort Bonifacio, Taguig City 11th Floor Vector 3 Bldg. Northgate CyberzonE Alabang, Muntinlupa City 11th Floor Skyrise 4 Bldg. Block 2 Lot 4 Cebu IT Park Lahug, Cebu City Ground Floor Giga Tower Bridgetowne, Libis Quezon City
Telephone number:
World Headquarters
500 Frank W. Burr Blvd.
Teaneck, NJ 07666
USA Phone: +1 201 801 0233
Fax: +1 201 801 0243
Toll Free: +1 888 937 3277
European Headquarters
1 Kingdom Street
Paddington Central
London W2 6BD
Phone: +44 (0) 20 7297 7600
Fax: +44 (0) 20 7121 0102
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