Client Services Support | WFH | Day Shift | Weekends Off | Day 1 HMO

Precision-Driven Client Service for Global Construction Projects

Operational excellence in global construction relies on seamless information flow, accurate records, and timely coordination across client servicing functions. Client Services Support plays a key role in maintaining these standards by ensuring service agreements, data, and documentation are complete, organized, and compliant. Its strategic contribution enhances business reliability and client trust across international operations. This is a long-term global career with Emapta, built for top 1% professionals committed to growth and high-performance environments.

Snapshot

Employment Type: Full-time

Shift: Day Shift, Weekends Off

Work Setup: Permanent Work From Home

Benefits

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Permanent WFH arrangement
• Fixed weekends off
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

Qualifications

• Open to fresh graduates with 0 to 1 year of experience, preferably highly trainable candidates with a degree in Business Management, Financial Management, or any related course.
• Willingness to Learn: Eager to be trained, able to follow instructions, and open to feedback
• Attention to Detail: Careful and accurate when handling data and documents
• Work Ethic: Reliable, consistent, and comfortable with routine tasks
• Communication: Clear written English for internal communication
• Technical Skills: Basic knowledge of Microsoft Office or Google Workspace; experience with systems like Xplan is not required but will be taught

Responsibilities

Service Agreement Support

• Assist in preparing client service agreements using provided templates
• Send documents for signature via email or digital platforms
• Track and follow up on outstanding forms with guidance from the team

Form Processing & Data Entry

• Monitor shared inboxes for client documents and submissions
• Accurately input data into internal systems (training provided)
• Update client records and help track key dates and deadlines

Insurance Reports Preparation

• Download policy schedule reports from various platforms
• Prepare insurance schedule using existing templates (training provided)

Review Preparation Support

• Download reports from various platforms using guided steps
• Organize files into structured folders for team use
• Ensure required documents are complete before handover

General Administration

• Maintain organized digital filing systems
• Assist with basic data checks and clean-up tasks
• Maintain internal compliance checklist after every advice meeting
• Provide general administrative support as needed

What Success Looks Like

• Tasks are completed accurately with improving consistency over time
• Able to follow processes independently after training
• Meets deadlines and maintains reliable output
• Demonstrates growth, initiative, and readiness for increased responsibilities

About the Client

Our client delivers premium outdoor living experiences through high-end pool and landscaping solutions. They provide a fully integrated, in-house service-from initial design through to construction-creating tailored outdoor environments and boutique commercial spaces. Established in 2008, they are recognized for exceptional quality, innovative design, and a strong focus on client experience. Their projects span key coastal and hinterland locations, serving diverse communities with a commitment to craftsmanship, functionality, and refined outdoor living.

Join the Top 1% Talent. A better career. A better life.

Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and a finalist in the 2026 Inspiring Workplaces Awards Asia, Emapta offers more than opportunities -- it provides a career environment where people thrive. Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.

Apply now and experience the difference!