CALL CENTER AGENTS
Job Opening
CALL CENTER AGENTS
Job Industry
Telecommunications
Job Type
Full-Time
Experience Level
Entry Level
Date Posted
2025-11-12
Job Location
Centris Rd
Quezon City
1100
NCR
Philippines
Company Information
Alorica
Job Description
• 1-day Onsite/Virtual Hiring Process
• Voice and Non-voice account
• Onsite work setup
• Up to 28k salary package
• 15k Sign on Bonus
• 1k Bonus upon start of training
Job Qualifications
• At least SHS Graduate
• With or without BPO Experience
• Good Communication Skills
Compensation
25000
Compensation Range
₱20,000 - ₱30,000
Number of Job Opening
50
Highest Education Attainment
At least Highschool Graduate
Company profile
Alorica
Expert Global Solutions, Inc. (EGS) is a world-class, comprehensive Business Process Outsourcing (BPO) entity in global management and outsourcing services. EGS has one of the most comprehensive, unique, and compelling BPO offerings in the marketplace. Our clients have the benefit of a fully scaled and global partner serving all aspects of the Customer Relationship Management (CRM) and Accounts Receivable Management (ARM) industry.
Centralized and Scaled Global Partner
Expert Global Solutions is the holding company and manages both APAC and NCO brands in the market, addressing the needs of its customers as a fully scaled and global partner serving all aspects of the CRM and ARM customer lifecycle. EGS offers clients the unique complement of scale and a customized CRM and ARM service delivery platform.
A Firm with Strong Support
Expert Global Solutions is owned by One Equity Partners, the private investment arm of JPMorgan Chase & Co. Established in 2001 and managing $10 billion of investments and commitments for JPMorgan Chase & Co., One Equity Partners makes private investments behind compelling business ideas and strong management teams.
Complete Lifecycle Solution Support
Verticals | Cable, Telecom, Utilities, Retail, Government, Healthcare, Education, Financial, Technology, Insurance, Trans/Logistics, Pharmaceuticals, Travel & Hospitality, Commercial
Acquisition | Pre-Sales/Sales, Order Taking, Cross-Sale/Up-Sale, Lead Generation, Product Information, Sales Verifications, Reservations
Service/Support | Technical Support, Tier 1-4 Helpdesk, Customer Inquiries, Account Change/Updates, Billing Information, Loyalty Programs, Warranty Support, Internet Support,
Hardware/ Software Support
Resolution | First/Third Party Receivables, Financial Care, Pre/Post Charge-O, Early Fraud,
Credit Activation, Property Recovery, Skip Tracing, Attorney Services
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