Unifin Inc
Write a review
    Unifin Inc
    (16 reviews)
    Write a review
    Write a review

    Company Profile

    Company overview

    Industry

    Banking & Credit

    Company size

    101-1,000

    Primary location

    2135 Marquee Mall A Gueco St Pampanga
    Unifin Inc. is a full-service Business Process Outsourcing (BPO) and Accounts Receivable Management (ARM) firm led by a strong team of industry veterans with more than 100 years of combined experience in a call center, back-office, and debt collection solutions. We offer flexible BPO and ARM services for a multitude of industries including Financial Services, Higher Education; Healthcare; Utilities, Telecom, and Government.With a solid team of expert managers, tenured trainers, and cutting-edge technology, Unifin is able to customize BPO and collection strategies to a client’s specific industry for superior customer service and maximum results. With call centers located in the United States, Philippines, Jamaica, Nicaragua, and Guatemala, our clients find Unfin employees knowledgeable in their respective industries and considerate when interacting with their customers.

    Reviews overview

    2.816 ratings in total
    5
    5
    4
    2
    3
    1
    2
    0
    1
    8
    94%
    Rate salary as high or average
    38%
    Employees recommend this employer to friends

    What’s it like working at Unifin Inc?

    AI summary of recent reviews

    Unifin Inc offers several attractive benefits that employees value, including a work from home setup and competitive compensation packages. The company provides good work-life balance with weekends off, and employees appreciate the healthcare benefits that include coverage for dependents.

    However, there are operational aspects that could be improved. Some employees report experiencing challenges with salary administration including delayed payments and disputes. There are also concerns about leadership direction and communication, while some employees mention unexpected schedule changes, particularly during peak periods.

    Recent reviews

    3.0
    Senior Training Manager
    Feb 2025
    Makati City Metro Manila1 to 2 years in the role, former employee
    Previous Reviews were accurate.
    The good thingsWork From Home is the only thing worth considering
    The challengesNo Direction, Poor Communication, No Job Security, Pointing Fingers. One day they'll just remove all the top management then middle management
    1.0
    Information Specialist
    Jun 2024
    Makati City Metro ManilaLess than 1 year in the role, former employee
    If they want to replace you, they will replace you immediately with no remorse. All of our teammates are removed when they change their leadership roles.
    The good thingsGood salary compensation. Perks and benefits Permanent WFH set-up.
    The challengesPoor management and leadership.
    1.0
    Collections Specialist
    Mar 2024
    Makati City Metro ManilaLess than 1 year in the role, former employee
    third party collections - difficult to collect as accounts were as old as from 2010
    The good thingswork from home, none other than that
    The challengesunprofessional team leader. difficult to collect. unttainable goal
    Ratings for Unifin Inc are shared as-is from employees in line with our community guidelines
    See all reviews
    Other companies in this industry
    Ficobank, IncSantanderASPAC Rural Bank, Inc.Bank Asia LimitedEastWest Rural Bank, Inc.
    View all
    Find out more about working at Unifin Inc. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
    This profile contains information from job postings, company websites, third-party databases and AI-generated content. Information may be incomplete or outdated. View our Company Profiles Terms.