UBER
    (62 reviews)

    Company Reviews

    Working at UBER

    4.662 ratings in total
    5
    46
    4
    10
    3
    4
    2
    1
    1
    1
    95%
    Rate salary as high or average
    92%
    Employees recommend this employer to friends
    Work/Life balance
    4.5(62 ratings)
    Career development
    4.3(62 ratings)
    Benefits & perks
    4.4(62 ratings)
    Management
    4.1(62 ratings)
    Working environment
    4.4(62 ratings)
    Diversity & equal opportunity
    5.0(3 ratings)
    Ratings for UBER are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 62 reviews sorted by most recent
    Sort by
    most recent
    5.0
    Community Operations Specialist
    Aug 2025
    Bonifacio Global City Taguig City Metro Manila3 to 4 years in the role, former employee
    #WhyWeUbered: Celebrating Employees, Not Just Cities.
    The good thingsUber remains to be the best organization and the best work experience I've ever had in my over 15 years as a professional. You work with the best people possible, you get paired with the best managers possible, you get to be part of the best training classes possible, you get the best work schedule possible, and their Year-End Parties are among the best I've attended. The cash awards given out at the end of the year were massive. And there's free food at the pantry; all day, everyday (although they can be hit or miss, but the vegan menu is exceptional; free-flowing Key Coffee, too)! Best of all, it's cool to wear walking shorts to work! I'd go back there in a heartbeat, if given the opportunity.
    The challengesSome managers do play favorites, which - fortunately or unfortunately - will affect your opportunities for advancement when the time comes. Getting laid off at my actual work anniversary was also the unkindest bit, the least that they could've done was to just give me the full PC setup they provided to me during the pandemic (but the severance package was generous with a capital "G," I must admit.)
    5.0
    Safety Investigator
    Dec 2024
    Taguig City Metro Manila3 to 4 years in the role, former employee
    5 over 5 with the company itself. 3/5 for the LOB as the compensation is not enough for the continuous workflow jobs.
    The good thingsdaily free meal and snacks, hybrid setup, high salary.
    The challengesThe high pay is not enough for the continuous workflow jobs.
    1 person found this helpful
    4.0
    Safety Investigations Specialist II
    Aug 2024
    Taguig City Metro Manilacurrent employee
    All in all, it is a good company even better than average ones. It's not perfect company but it's a good place to be in for a long time.
    The good thingsGood working environment. Career growth opportunities. Salary and benefits are above average. Hybrid set-up.
    The challengesHMO not available for parent. Vacation/Sick leave are less compared to other companies.
    1 person found this helpful
    5.0
    Recruiter
    Feb 2023
    Less than 1 year in the role, current employee
    KMC x Uber employees are very professional.
    The good thingsI enjoyed the benefits that I was getting from Uber (free meal/work life balance). It's a blessing to have considerate bosses.
    The challengesI can't think of any.
    1 person found this helpful
    5.0
    Community Operations Specialist
    May 2022
    3 to 4 years in the role, current employee
    Great Place! Great Compensation and Benefits! This company values Work, Life , Balance. Free Food. Wellness incentive, Optical and Medical reimbursement.
    The good thingsThe company is sensitive to their employees' well-being. The company's benefits and incentives are at par with the biggest names. And it is one of the Fortune 500 group of companies.
    The challengesNow that the pandemic is over, it limits my movements, since we're going back to the office. And the freedom in working from a remote area near a beach is farfetched.
    5.0
    Operations
    Nov 2021
    Taguig City Metro Manila5 to 6 years in the role, current employee
    good company, no stress
    The good thingsthey listen to every employee and make the best they can
    The challengesmanagement is great, but some of my colleagues are very toxic
    1 person found this helpful
    5.0
    COE Specialist I
    May 2021
    Great working environment with competitive salary and benefits
    The good thingsCompetitive salary Good benefits (free meals, well-being reimbursements, quarterly bonus, etc.) Management are mostly professional and with good skills. I always feel that I am heard and the supervisors and managers are mostly approachable. Great support group - I have been in 3 LOBs and I have to say the support in each LOBs is very good not just the SMEs but your teammates as well. Life and work balance Many opportunities for career growth
    The challengesThe company is fast-paced which is mostly good but if you are not easily adaptable, being transferred into different LOBs could be taxing in your end. I am only 2 years in and was transferred 3 times (2 LOBs, back and forth) and ask to flex for another LOB for a month. I am not quite sure with this one, if this is true to other companies but my previous company allows Maxicare to be extended to be parents, Uber does not.
    1 person found this helpful
    5.0
    Community Operations
    Feb 2021
    Taguig City Metro Manila3 to 4 years in the role, former employee
    Uber Manila COE: An Employer You'll Be Grateful For
    The good thingsGreat culture, amazing workplace, nice office vibes with frequent employee engagement activities.
    The challengesEmployees are only provided 10 paid leave credits annually.
    1 person found this helpful
    5.0
    Customer Specialist II
    Dec 2020
    Taguig City Metro ManilaLess than 1 year in the role, former employee
    Uber, a company that exceeds expectations.
    The good thingsUber was an excellent employer. The support team was very helpful and knowledgeable. They were easily approachable and they never fail to challeneg you to extend the limits you did'nt even know you had.
    The challengesI found none with my short stay in the company.
    1 person found this helpful
    5.0
    Community Operations Specialist
    Dec 2020
    Taguig City Metro Manila1 to 2 years in the role, current employee
    The company that cares for its employees
    The good things-Competitive basic pay -Free lunch and snacks per shift -performance for pay increase and bonuses -accessible office location -WFH until June 2021
    The challenges-typical BPO workspace issue - gossip among colleagues is tolerated
    1 person found this helpful
    5.0
    Community operations specialist
    Oct 2020
    Working in Uber is life changing.
    The good thingsI enjoyed working here because of people environment and compensation.
    The challengesThe challenge in working here is none.
    1 person found this helpful
    4.0
    Team leader
    Aug 2020
    3 to 4 years in the role, current employee
    Great company, nice benefits.
    The good thingsTakes care of it's employees. Allowances and benefits are good.
    The challengesYour task weight depends on your manager. Pay is low for a management position.
    1 person found this helpful
    5.0
    Community Operation Specialist
    Aug 2020
    1 to 2 years in the role, former employee
    Work and Life Balance.
    The good thingsUber knows how to take care and value their employees. There are so many opporunities out there but people stay.
    The challengesYou will always want to improve your performance.
    1 person found this helpful
    5.0
    Community Operations Specialist
    Aug 2020
    Work life balance and great salary.
    The good thingsGreat company to work with. It’s a shame they had to cut down some tenured employees due to the Covid19.
    The challengesI think there is no such heavy challenges.
    1 person found this helpful
    5.0
    CSR
    Jul 2020
    1 to 2 years in the role, former employee
    It's worth the wait.
    The good thingsPeople are friendly and the work environment is very relaxing.
    The challengesThe challenges are the usual when you work in a company for the first time.
    5.0
    Quality Team Lead
    Jul 2020
    3 to 4 years in the role
    Working in Uber Manila COE
    The good thingsOpportunities abound! Culture Benefits People Location Global impact on how we move the nation
    The challengesGiven that the company is just 4 yrs old, there are certain processes that still need streamlining and process.
    1 person found this helpful
    5.0
    Account Security and Risk Team
    Jul 2020
    3 to 4 years in the role
    My second Home. Best employer I had.
    The good thingsWorking environment and people culture is amazing. Work load is reasonable and not stressful. If not due to covid19, I see myself working there until retirement.
    The challengesLike most companies, projects and logics are delayed but because of strong team players we can cope to any situation smoothly.
    1 person found this helpful
    5.0
    Coordinator
    Jun 2020
    Less than 1 year in the role
    Awesome Perks and Benefits
    The good things-Great perks and benefits -Inclusive work culture -Awesome leaders will guide and support you properly -Friendly and helpful coworkers
    The challengesMass layoffs happened. Our entire team was cut off but after a month, they got new people to fill our roles
    1 person found this helpful
    5.0
    Production support
    Jun 2020
    1 to 2 years in the role, former employee
    You and your family matters most
    The good thingsThe company gave me the power to choose whether it may be for my career or for the welfare of my family. It always puts the employees safety at hand.
    The challengesTruth is, in every company there would be those who would like to drag you down. It only depends on how you deal with these type of people.
    1 person found this helpful
    5.0
    Customer care service
    Jun 2020
    1 to 2 years in the role, current employee
    Will be missed, im sad i have to go
    The good thingseverything, i love my job, bad thing they have to lay off because of the virus
    The challengesits the virus thats the challenge, though we will be given a generous package, its still not as good as keeping my job.
    1 person found this helpful
    5.0
    Customer service specialist
    Jun 2020
    1 to 2 years in the role, current employee
    One of the best places to gain new experience and be yourself while at it.
    The good thingsThe freedom to be yourself.
    The challengesNothing as far as I've been there.
    1 person found this helpful
    5.0
    Customer service representatives
    Jun 2020
    The company you've been looking for.
    The good thingsFriendly working environment, compensation, and lots of benefits for your total well being.
    The challengesNo stress at all. Very reliable company.
    1 person found this helpful
    5.0
    Community Operations Specialist
    May 2020
    Less than 1 year in the role, current employee
    GREAT! SUPERB! EXCELLENT BENEFITS!
    The good thingsThe BENEFITS are awesome! I have never found a company that has benefits like this.
    The challengesNo challenges while working here. It is a really nice company.
    1 person found this helpful
    5.0
    Operations specialist
    May 2020
    1 to 2 years in the role, current employee
    Amazing work environment.
    The good thingsI enjoyed working with amazing group of people. The best company that I've work with.
    The challengesNone that i have known
    1 person found this helpful
    5.0
    Quality assurance analyst
    May 2020
    1 to 2 years in the role, current employee
    Out of 5 companies that I have worked for, Uber is the best one.
    The good thingsVery caring for their employees. Uber lends ears and is eager in gathering their employee's ideas for the betterment of its facilities, processes and management. Very generous in giving their employees extra benefits and compensation for a job well done. I think, this is a company that most people would love to be part of.
    The challengesThere can be issues in handling urgent matters(which is I think common in every companies) but Uber being able to adapt to different scenarios or change in processes, they can cope up at the same time support their employees.
    1 person found this helpful
    5.0
    Community Operations Specialist
    May 2020
    3 to 4 years in the role, former employee
    Caring and Fair Company
    The good thingsFree food Allows casual clothes Free Wifi Allows phone and stuff inside the workplace Good healthcare and well being benefits.
    The challengesI cannot say anything that fits this question. For me, its a good journey being with them.
    2 people found this helpful
    5.0
    Community Operations Specialist
    May 2020
    1 to 2 years in the role, current employee
    The company who knows how to take care of their employees.
    The good thingsGood benefits. Work and life balance.
    The challengesIf we are talking on improvements, i suggest to have a bigger work space but it almost doesnt matter ... Uber is occupying one of the state of the art facility in the country. Office is well managed and clean.
    1 person found this helpful
    5.0
    ASR
    May 2020
    Less than 1 year in the role, former employee
    The best company so far.
    The good thingsGreat employer-employee relations
    The challengesHandling of urgent issues
    1 person found this helpful
    5.0
    Quality assurance
    Mar 2020
    3 to 4 years in the role
    Laid back, Work Completion of Deliverable
    The good thingsFun, Food and Snacks are great, Multi-cultural
    The challenges10 Leave credits only once regularized.
    1 person found this helpful
    3.0
    Community Operations Specialist
    Feb 2020
    1 to 2 years in the role, current employee
    Management needs to be pro employee
    The good thingsThe company benefits.
    The challengesWorking environment is toxic
    1 person found this helpful
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of Jobstreet or its personnel. Jobstreet does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. Jobstreet posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.