TTEC
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    TTEC
    (223 reviews)
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    Company Reviews

    Working at TTEC

    4.4223 ratings in total
    5
    146
    4
    43
    3
    21
    2
    6
    1
    7
    86%
    Rate salary as high or average
    87%
    Employees recommend this employer to friends
    Work/Life balance
    4.2(222 ratings)
    Career development
    4.3(222 ratings)
    Benefits & perks
    3.9(222 ratings)
    Management
    4.1(222 ratings)
    Working environment
    4.4(222 ratings)
    Diversity & equal opportunity
    4.5(14 ratings)
    Ratings for TTEC are shared as-is from employees in line with our community guidelines

    reviews

    Showing 7 reviews for Pasay City Metro Manila
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    5.0
    Payroll Supervisor
    Apr 2026
    Pasay City Metro ManilaLess than 1 year in the role, former employee
    Overall, my experience has been positive due to the supportive environment and growth opportunities.
    The good thingsI’ve really appreciated the supportive and approachable management, which creates a positive work environment. The company also provides a strong sense of job security, which is very important. Practical benefits like free parking make daily work more convenient, and I value the opportunity for growth through training certifications that help prepare employees for promotion roles.
    The challengesOne area that could be improved is compensation, particularly in terms of salary increases. A more competitive and structured approach to pay progression would further motivate employees and reflect their contributions.
    2.0
    Customer Support Representative
    Jun 2025
    Pasay City Metro ManilaLess than 1 year in the role, current employee
    No recommended Company !!Working at TTEC has been one of the most disappointing professional experiences I've had. Not a good company, not recommended to anyone. low pay salary. I'm just glad that it's a WFH position. Stressful environment since the target AHT they wanted it not realistic, and they don't care about teammates.
    5 people found this helpful
    3.0
    Senior Trainer
    Aug 2024
    Pasay City Metro Manila5 to 6 years in the role, former employee
    Was okay until they made poor decisions
    The good thingsMy colleagues were amazing. They were the number 1 reason I stayed in the company. Aside from being given the opportunity to work from hone, I also loved the fact that people were given opportunities to advance. We also had a talent development program which shows how much TTEC prioritizes internal promotion than looking for external talents.
    The challengesRewards and recognition system isn’t exactly satisfactory. TTEC only gives all their budget for a select few in the WHOLE company 😔 It is also difficult to get a raise here. Loyalty and good performance equates to a token instead of increase in pay. In some cases, especially the most recent one, they let go loyal and extraordinary employees because of financial challenges but retained the non-performing folks.
    3 people found this helpful
    5.0
    Customer Service Advisor
    Jul 2023
    Pasay City Metro Manila1 to 2 years in the role, former employee
    Good management and system
    The good thingsGood support system with good leaders.
    The challengesThe challenges are the work and life balance.
    5.0
    Outbound sales representative
    Aug 2022
    Pasay City Metro ManilaLess than 1 year in the role, current employee
    It was a great year with the company, I learned a lot!
    The good thingsCompany values are perfect and observed at all times.
    The challengesThe company should work on their pay and benefits, their offer package is way too low compared to others.
    3.0
    Workforce analyst
    Jul 2022
    Pasay City Metro Manila3 to 4 years in the role, current employee
    good start for newbies
    The good thingsenvironment is good. the people here it workmates ate the most I like
    The challengessalary is not as I expected
    5.0
    Customer service specialist
    May 2022
    Pasay City Metro Manila11 to 12 years in the role, former employee
    I would not have re applied with the company if it weren't a nice one to work with, also had a great time for aost 11 years. It was just time to accept the offer on March 2021 because of the Covid 19 pandemic
    The good thingsGood environment, Accessible, Recognition for quality work, Camaraderie, Good Training, Nice facilities
    The challengesNo yearly review for salary increase, Even if there were "prizes" given for best performance, there was no annual salary increase.
    1 person found this helpful
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