Independence with individual professional and interpersonal growthThe good thingsWorking at Transcom allows you to be flexible, not only in time management but also in socializing with your supervisors and coworkers. Transcom also provides many opportunities for me to broaden my interpersonal development, especially when I am able to freely communicate, provide customer care, and give resolution to customers concerns, as well as give satisfaction with their overall experiences every time they are rectifying things or issues that they have, which enables growth and professionalism on my behalf.
The challengesThe challenges in this working environment are not directed at higher management or employees; rather, they are directed at the tools that the company uses in providing resolution to customers, which can come in handy at times. However, the good thing about this one is that the company always seeks approval, opinions, and suggestions from their employees and is also urgent in addressing those concerns and finding ways to fix or solve them for the betterment of the company and employees.