Toyota Financial Services
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    Toyota Financial Services
    (21 reviews)
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    Company Reviews

    Working at Toyota Financial Services

    3.821 ratings in total
    5
    6
    4
    6
    3
    7
    2
    2
    1
    0
    72%
    Rate salary as high or average
    71%
    Employees recommend this employer to friends
    Work/Life balance
    2.4(21 ratings)
    Career development
    3.4(21 ratings)
    Benefits & perks
    3.8(21 ratings)
    Management
    3.0(21 ratings)
    Working environment
    3.5(21 ratings)
    Diversity & equal opportunity
    4.0(3 ratings)
    Ratings for Toyota Financial Services are shared as-is from employees in line with our community guidelines

    Reviews

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    3.0
    Customer Service Representative
    Feb 2026
    Makati City Metro Manila3 to 4 years in the role, former employee
    TFSPH is a great company to work for, needs improvement a little but I did enjoy my stay.
    The good thingsThis organization is a great stepping stone if you really want to learn a lot. Takes good care of their employess, provides good training courses and seminars for professional growth. I enjoyed the bonuses and benefits, especially interaction with colleagues.
    The challengesI would say work-life balance, there is always work to be done even during weekends, at first its fun but eventually it gets to you since you have to cancel personal matters due to work.
    3.0
    Loan Processor
    Feb 2025
    Makati City Metro Manila3 to 4 years in the role, former employee
    Roller coaster ride every month due to month end activity
    The good thingsThe guranteed bonus and anual increase. (Minimal)
    The challengesNo work life balance. Overwork and Department Head is unreasonable
    3.0
    Loan Processor
    Dec 2024
    Makati City Metro Manila
    I’d say a very good and competitive company to work in, only if you are not part of the Loan operations department where the stress level is very high and the work environment is kinda toxic. The direct bosses can be overly controlling of your time and how you do your tasks, there is definitely no work life balance. Not a recommendable department to work in but it was a great opportunity to work there.
    The good thingsDefinitely the best people to work with - I’m only referring to our provincial office, not sure with other offices
    The challengesA lot of challenges during my stay…
    4.0
    Officer
    Jul 2023
    Makati City Metro Manila3 to 4 years in the role, former employee
    Great culture, good Japanese/Toyota values orientation, traditional work setting
    The good thingsThey give training on the Toyota Way, a training you wont get elsewhere. Heavy focus on sales and process improvement
    The challengesMaking projects as requirement for promotion on top of delivering high KPIs lead to stressful environment. OT is normal and expected. Pay is average but there is annual increase and 15 months pay.
    4.0
    CredIT admin
    Nov 2022
    Makati City Metro Manila3 to 4 years in the role, current employee
    No work life balance
    The good thingsAverage happy , so much havig friends, with good leadership, with good experiences, with good surroundings/office
    The challengesWork under pressure, no work life balance, not having fun going to work because of the tiredness feeling. Mandatory Overtime
    1 person found this helpful
    2.0
    Credit Verifier/Reconsideration Assistant
    May 2022
    Makati City Metro Manila3 to 4 years in the role, former employee
    Micromanagement at its finest
    The good thingsOfficemates are friendly and accommodating. Multitasking could be learned from work. Geography skills can also be improved. One will be able to deal with different types of clients.
    The challengesMicromanagement at its finest. If you get reassigned to a new unit, they will still force you to help out with your old one. There is always frequent OT. They do not have empathy for the employees. They only care about quotas.
    4.0
    Anonymous
    Nov 2021
    It was an amazing experience yet a roller coaster ride!
    The good thingsFrom my communication skills, organizing tasks, to be creative in formulating resolutions to every problem encountered, TFSPH honed me in various aspects of my corporate life.
    The challengesI worked in one of their provincial offices. The branch office lacked central leadership, so there was no cohesive vision among the employees, no coordination, and this resulted in work discrepancies. Power was concentrated with senior workers- salespeople in particular, even though they were not the leader. I hope the management will take steps to improve organizational efficiency and create a nurturing environment where everyone can work happily and productively.
    5.0
    Collector
    Sep 2020
    3 to 4 years in the role, former employee
    Great work environment
    The good thingsWork culture and environment is great, lots of learning opportunities
    The challengesBasic salary is too low, and promotion is slow even for outstanding employees
    5.0
    Documentation staff
    Mar 2020
    1 to 2 years in the role, current employee
    I'm a documentation staff, releasing of ORCR/ DEED OF SALE/ CERT OF FULL PAYMENT once client finish his payment for their unit
    The good thingsI manage handling 9 provincial lending desk to release the documents of clients
    The challengesVery stressful specially for the passing of month end productivity
    3.0
    Credit Evaluation Officer
    Jul 2019
    3 to 4 years in the role, current employee
    review and partially approve loans inconformity with credit policy, guidelines and requirements
    The good thingsFriends salary and bonus
    The challengesCommunicating with sales and the accounts required turn around time
    5.0
    Collections representative
    Jun 2019
    current employee
    Everyone should handle the pressure.
    The good thingsBenefits are awesome
    The challengesChallenges in every customer you might handle due to delayed payments. On how you can help them to be back in updated status despite of financial difficulties they are facing.
    4.0
    Loans Supervisor
    Feb 2019
    Bittersweet
    The good thingsI was able to experienced multitasking functions that requires several manpower with other FI. Had a great boss who listens and considers and trains me well.
    The challengesBehavior of those employees who are working in the company ahead you. They show their superiorty and demand respect despite of being unprofessional.
    5.0
    credit verifier
    Jan 2019
    Tough environment
    The good thingsGood opportunity to learn
    The challengesauto car loan is challenging
    5.0
    Admin staff
    Jan 2019
    5 to 6 years in the role, former employee
    It was a good company to work with
    The good thingsIt was one of the leading auto loan financing in the industry, employees are friendly and with a good benefits.
    The challengesovertime is a must
    3.0
    SALES DEPARMENT
    Jun 2018
    GOOD PUBLIC RELATION AND RESPECT
    The good thingsLEARNS DISCIPLINE AND SACRIFICES. FRIENDSHIP AND TEAM PLAYER. EVERYTHING IS TO MAKE IT IN TIME ACHIEVING TARGET SALES IN TIME. KEEP THE ALL DEALERS NETWORK IN TARGETING MONTHLY SALES, WHEN I WAS IN THIS COMPANY MY DEALERS IS MOST OVER ACHIEVING THEIR QUOTA`S. BASICALLY IS QUALITY OVER QUANTITY WORK.
    The challengespersuading customers and credit department. talk to banks for informationa and keeping good relation to public and private organizations, seniors and co-workers. and mostly keeping the good name of the company
    4.0
    Verifier
    Mar 2018
    Challenging
    The good thingsI enjoy how this compant continously train its employees, how management asks for teammembers opinions before implementing decisions.
    The challengesQouta, sometimes the target is not realistic so you need to render OT to have your bullets on, the next day.
    2.0
    Collection Associate
    Mar 2018
    3 to 4 years in the role, former employee
    Not a good place for newbies
    The good thingsI enjoyed the people I worked with.
    The challengesLong hours. workload was draining.
    3.0
    Inhouse Verifier
    Nov 2017
    It helped me developed my skills.
    The good thingsThe environment and perks of working in an auto loan industry
    The challengesHandling stress in every possible way, coping up with deadlines, meeting new people, handling problems with clients needs.
    4.0
    Accounting assistant
    Aug 2017
    i enjoyed working with the company.
    The good thingsduring my tenure with the company, i can say that supervisor and manager knows how to be considerate and reasonable to their staff. I also enjoyed working with our staff and we work as a team, helping together to meet our deadlines.
    The challengesso far, the only thing challenging for me was to travel going to our office. it was really far on my place that's why i decided not to accept my status to be a regular employee.
    5.0
    IT Associate
    Oct 2016
    Makati City Metro Manila1 to 2 years in the role, former employee
    Good Workplace but not Great !
    The good thingsGood People . Nice place . Huge pantry .
    The challengesIntense workload. Saturday working is a must.
    3.0
    Junior Assistant Manager
    Jun 2015
    Makati City Metro ManilaLess than 1 year in the role, former employee
    Don't you dare work here
    The good things1. Friendly colleagues 2. They only have one level for JR Assistant Manager so once promoted you'll be an Assistant Manager already
    The challengesTake good care of your people to lessen number of resignations. Policies should be aligned.
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