TOA Global
(551 reviews)
Company Reviews
Working at TOA Global
4.8551 ratings in total
5
449
4
87
3
8
2
2
1
5
99%
98%
Work/Life balance
4.8(485 ratings)
Career development
4.8(488 ratings)
Benefits & perks
4.6(472 ratings)
Management
4.6(465 ratings)
Working environment
4.7(479 ratings)
Diversity & equal opportunity
4.8(425 ratings)
reviews
Showing 119 reviews for Cebu City Cebu
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5.0
Audit Senior
May 2026Cebu City CebuLess than 1 year in the role, current employee
Rewarding Experience with Room for Growth
The good thingsSupportive Work Environment: TOA Global fosters a collaborative and supportive environment that encourages professional growth and development. The leadership team is approachable, and colleagues are friendly and helpful.
Cultural Exposure: Working with clients globally, particularly in ANZ regions, offers unique cultural insights and a chance to develop international business communication skills.
Training and Development: The company invests in comprehensive training programs that enhance employees' skills and prepare them for future career advancement opportunities.
Work-Life Balance: TOA Global promotes a healthy work-life balance, offering flexible work arrangements and understanding the need for time off when necessary.
The challengesCommunication Challenges: Coordinating effectively with international clients can sometimes be challenging due to differences in communication styles and expectations.
Time Shift Difficulties: Working across various time zones may require adjusting personal schedules for late or early meetings, which can be demanding and impact work-life balance.
TOA GlobalThank you for being awesome by sharing a review about your experience with TOA! We’re glad you find TOA Global a supportive workplace with strong collaboration, approachable leadership, meaningful cultural exposure through global ANZ work, comprehensive training, and a healthy work-life balance. We also acknowledge that working with international clients naturally involves adapting to different communication styles and time zones, which are part of global teamwork experiences. If you have any suggestions or ideas in the future, please don’t hesitate to reach out to us at [email protected].
Thank you again—we’re excited to continue supporting your growth and success at TOA!
12d ago
4.0
Junior Accountant
May 2026Cebu City CebuLess than 1 year in the role, current employee
It is nice and I hope to discover more good things working here.
The good thingsThe environment is very conducive for work.
The challengesNone so far from my end.
TOA GlobalThank you for being awesome by sharing a review about your experience with TOA Global! We’re glad to hear you’re enjoying a positive and conducive work environment. Your feedback reflects the supportive culture we aim to maintain across the team.
We also appreciate you sharing that there are no challenges from your end at the moment. If you have any suggestions or ideas in the future, we’d truly love to hear them. Please don’t hesitate to reach out to us at [email protected].
Thank you again for your thoughtful feedback — we look forward to continuing to support your growth and success here at TOA Global!
12d ago
5.0
Workplace Experience Supervisor
Apr 2026Cebu City CebuLess than 1 year in the role, current employee
My recruitment experience is smooth
The good thingsWork life balance and approachable workmates
The challengesNone and all good on my end
TOA GlobalThank you for being awesome by sharing a review about your experience with TOA Global! We’re glad to hear your recruitment experience was smooth and that you appreciate the work-life balance and approachable workmates. It’s great to know everything has been going well with no challenges on your end, reflecting a positive start with us.
If you have any suggestions or ideas in the future, please don’t hesitate to reach out to us at [email protected].
We truly appreciate your feedback and look forward to supporting your continued growth and success at TOA Global!
18d ago
5.0
Intermediate Bookkeeper
Apr 2026Cebu City CebuLess than 1 year in the role, current employee
Warm, approachable, and well-equipped with the proper training and support.
The good thingsWarm, approachable, and well-equipped with the proper training and support.
The challengesHaven't experienced any challenges yet.
TOA GlobalThank you for being awesome by sharing a review about your experience with TOA! We’re glad to hear that you find the environment warm and approachable, and that the training and support provided are helping you feel well-equipped in your role. Creating a supportive and well-guided experience is something we truly value.
It’s also great to know that you haven’t encountered any challenges so far, and we’ll continue striving to maintain this positive experience. If you have any suggestions or ideas in the future, please reach out to us at [email protected].
Thank you again for your thoughtful feedback—we’re excited to continue supporting your growth and success at TOA Global!
19d ago
5.0
Corporate Secretarial Assistant
Apr 2026Cebu City CebuLess than 1 year in the role, current employee
A great place to work and with great leaders.
The good thingsGreat work-life balance and inclusive culture.
The challengesNo free lunch for employees.
TOA GlobalThank you for being awesome by sharing a review about your experience with TOA! We’re happy to hear you value our leadership, inclusive culture, and the work-life balance we strive to provide.
We appreciate your feedback on meals. While we may not offer daily free lunch, we do provide complimentary meals during Day 1 induction and host activities with free snacks and food to support engagement and team connection. Your input helps us continue enhancing the overall experience. If you have any suggestions or ideas in the future, please don’t reach out to us at [email protected].
Thank you again—we look forward to continuously supporting your positive journey with TOA Global!
19d ago
5.0
Payroll Specialist
Apr 2026Cebu City CebuLess than 1 year in the role, current employee
TOA Global has an opportunity for Carrer growth, at the same time you enjoy the work life balance.
The good thingsThe culture, salary and work life balance.
The challengesThe work set up. I hope they implement the Hybrid or WFH set up to all employees.
TOA GlobalThank you for being awesome by sharing a review about your experience! We’re glad you appreciate the career growth opportunities while enjoying work-life balance. It’s great to know that our culture, salary, and environment are contributing positively to your experience. We also appreciate your feedback on the work setup. While our current setup supports collaboration and engagement, we understand the value of hybrid or WFH arrangements, and insights like yours help inform ongoing discussions. If you have any suggestions/ideas in the future, please reach out to us at [email protected]. Thank you again—we look forward to continuously supporting your growth and success at TOA!
19d ago
5.0
Bookkeeper
Apr 2026Cebu City CebuLess than 1 year in the role, current employee
The best, and I will be more committed to work and perform beyond expectations.
The good thingsI have enjoyed the state-of-the-art Headquarters. Amenities, and all areas.
The challengesNone, on my end. All processes and boardings are all normal and expected.
TOA GlobalThank you for being awesome by sharing a review about your experience with TOA! We’re glad to hear you’re enjoying the state-of-the-art headquarters, amenities, and overall environment, and we truly appreciate your commitment to perform beyond expectations.
We also appreciate your feedback that everything has been smooth and aligned with expectations, especially in terms of processes and onboarding. It’s great to know your experience has been seamless so far. If you have any suggestions or ideas in the future, please reach out to us at [email protected].
Thank you again for your feedback — we’re excited to continue supporting your growth and success here at TOA Global!
26d ago
5.0
Junior Bookkeeper
Apr 2026Cebu City CebuLess than 1 year in the role, current employee
None, I couldn't ask for more we are all well guided all throughout the session. correct grammar
The good thingsI’ve enjoyed the supportive environment, the structured training, and the opportunity to learn new skills
The challengesI had a hard time on the survey part but all good tho
TOA GlobalThank you for being awesome by sharing a review about your experience with TOA! We’re glad to hear you felt well guided throughout the sessions and enjoyed the supportive environment, structured training, and opportunities to learn new skills.
We also acknowledge your feedback about finding the survey part challenging. It’s great to know you were still able to manage it, and experiences like this are part of the learning process as you get more familiar with the tools and tasks. If you have suggestions in the future, please reach out to [email protected].
Thank you again for your feedback — we’re excited to keep supporting your growth and success here at TOA Global!
26d ago
5.0
customer sucess representative
Apr 2026Cebu City CebuLess than 1 year in the role, current employee
A rewarding learning experience that has strengthened my skills, adaptability, and confidence
The good thingsThe learning and development provided through induction and training sessions, which have helped me improve both my technical knowledge and communication skills as a Customer Success Specialist.
The challengesManaging workload during peak periods, as tasks can sometimes become quite heavy and time sensitive.
TOA GlobalThank you for being awesome by sharing a review about your experience with TOA! We’re glad your onboarding, induction, and training sessions have been a rewarding experience, helping you build your technical knowledge, communication skills, adaptability, and confidence as a Customer Success Specialist.
We also acknowledge your feedback on workload during peak periods, which can become heavy and time-sensitive due to dynamic client and business priorities. If you have suggestions in the future, please reach out to [email protected].
Thank you again for your thoughtful feedback — we’re excited to keep supporting your growth and success here at TOA Global!
26d ago
5.0
Administration Role
Apr 2026Cebu City CebuLess than 1 year in the role, current employee
My experience in TOA is amazing.
The good thingsCompensation and benefits
The challengesReferral bonuses for standard role is too low
TOA GlobalThank you for being awesome by sharing a review about your experience with TOA Global! We’re glad to hear that you find your experience amazing and that you appreciate the compensation and benefits offered.
We also acknowledge your comment regarding the referral bonus for standard roles. Incentive structures are designed based on role levels and program guidelines to ensure fairness and alignment across different positions. If you have any suggestions or ideas in the future, please don’t hesitate to reach out to us at [email protected].
Thank you again for your thoughtful feedback — we’re excited to keep supporting your growth and success here at TOA Global!
26d ago
5.0
Bookkeeper
Apr 2026Cebu City CebuLess than 1 year in the role, current employee
Overall, it is so great to be part of TOA Global.
The good thingsMany training opportunities that are aligned with the role.
The challengesA lot of things are restricted from the workstation including phones.
TOA GlobalThank you for being awesome by sharing a review about your experience! We’re glad to hear that you find it great to be part of TOA and that you appreciate the many training opportunities aligned with your role. It’s wonderful that these continue to support your growth and development.
We also acknowledge your comment about workstation restrictions, including phone use. These guidelines are in place to maintain a secure, compliant, and focused work environment for everyone while supporting operational needs. If you have any suggestions/ideas in the future, reach us at [email protected].
Thank you again—we’re excited to keep supporting your growth and success here at TOA!
26d ago
4.0
Bookkeeper
Mar 2026Cebu City CebuLess than 1 year in the role, current employee
Strong onboarding, growth opportunities, and competitive pay, but needs more flexible work options.
The good thingsThe onboarding process is organized, and all the trainings are relevant to prepare new hires to be fully equipped with the basic things they have to know before being endorsed to operations. Also, they offer continuous learning opportunities that can help boost career growth. Their salary package is competitive with great benefits and annual opportunity of an increase.
The challengesLean into a more flexible working setup.
TOA GlobalThank you for being awesome by sharing a review about your experience! We’re thrilled to hear you appreciated our organized onboarding, relevant trainings, continuous learning opportunities, and competitive compensation. We also acknowledge your feedback about wanting more flexible work options—we understand the importance of work-life balance and are actively exploring ways to enhance flexibility while maintaining operational efficiency. If you have any suggestions or ideas in the future, please reach out to us at [email protected].
We value your feedback and are committed to creating an environment that supports your growth, development, and success at TOA every day.
30d+ ago
5.0
Graduate Accountant
Mar 2026Cebu City CebuLess than 1 year in the role, current employee
The materials and e-learnings were very informative.
The good thingsSeamless onboarding process
The challengesInformation overload but very good learning curve
TOA GlobalThank you for being awesome by sharing a review about your experience with TOA! We’re glad to hear that you found the materials and e-learnings informative, and that your onboarding experience felt seamless. We also appreciate your feedback on the information overload. As part of ensuring a strong foundation, we provide comprehensive learning, but we understand it can feel a lot at the start. We’re continuously working on improving pacing and delivery to make learning more manageable. If you have any suggestions or ideas in the future, please reach out to us at [email protected].
Thank you again—we’re excited to keep supporting your growth and learning journey with us!
30d+ ago
5.0
Virtual Assistant
Mar 2026Cebu City CebuLess than 1 year in the role, current employee
Great place to work. work life balance.
The good thingsPerks Pay and Benefits
The challengesHigh rise building.
TOA GlobalThank you for being awesome by sharing a review about your experience! We’re so glad to hear you’re enjoying the work-life balance, as well as the perks, pay, and benefits we offer. We also appreciate your note about being in a high-rise building. While our office locations are chosen for accessibility and a professional environment, we understand that this setup may come with personal preferences or minor inconveniences. Your feedback helps us stay mindful of the overall employee experience. If you have any suggestions or ideas in the future, please don’t hesitate to reach out to us at [email protected].
Thank you—we’re happy to continue supporting your journey with us!
30d+ ago
5.0
Australian Bookkeeper
Mar 2026Cebu City CebuLess than 1 year in the role, current employee
Toa is one of the best BPO in the industry for me
The good thingsThe Work culture and the environment
The challengesCompensation and the benefits
TOA GlobalThank you for being awesome by sharing a review about your experience with TOA Global! We’re happy to know that you appreciate the work culture and environment, as we continuously aim to create a positive and supportive workplace for everyone. We also value your feedback on compensation and benefits. We understand how important these are, and we regularly review our offerings to stay competitive while balancing overall employee value and growth opportunities. If you have any suggestions or ideas in the future, please don’t hesitate to reach out to us at [email protected].
Thank you again for your feedback—we’re committed to continuously enhancing your experience with us!
30d+ ago
5.0
Graduate Accountant
Mar 2026Cebu City CebuLess than 1 year in the role, current employee
A good start so far as someone starting in the AU engagement.
The good thingsThe training is comprehensive and helpful during onboarding.
The challengesThere are many e-learns but it is also necessary during onboarding.
TOA GlobalThank you for being awesome by sharing a review about your experience with TOA! We’re glad to hear that your start in the AU engagement has been positive and that the comprehensive training has been helpful during onboarding. We also appreciate your note about the many e-learns—they are designed to provide a strong foundation and ensure you have all the knowledge needed to succeed. Your feedback helps us balance thorough learning with ease of navigation for new hires. If you have any suggestions or ideas in the future, please reach out to us at [email protected].
Thank you again—we’re excited to continue supporting your growth and success here at TOA Global!
30d+ ago
5.0
Junior Bookkeeper
Mar 2026Cebu City Cebu3 to 4 years in the role, current employee
So far all good nothing for now
The good thingsCollaborative work environmeny
The challengesSo far all good nothing for now
TOA GlobalThank you for being awesome by sharing a review about your experience with TOA Global! We’re glad to hear that everything has been going well so far and that you’re enjoying a collaborative work environment. Creating a space where teamwork and support thrive is something we truly value. It’s also great to know that you haven’t encountered any challenges at this time, and we’ll continue working to maintain this positive experience for you. If you have any suggestions or ideas in the future, please don’t hesitate to reach out to us at [email protected].
Thank you again for your thoughtful feedback—we’re excited to keep supporting your growth and journey with TOA Global!
30d+ ago
5.0
Content Writer
Mar 2026Cebu City CebuLess than 1 year in the role, current employee
Excited to work here
The good thingsElaborate onboarding/pre-employment assistance by the HR/TA staff
The challengesNothing I can think of/observe right now
TOA GlobalThank you for being awesome by sharing a review about your experience with TOA Global! We’re thrilled to hear that you appreciated the elaborate onboarding and pre-employment support provided by our HR and TA teams. Creating a smooth and welcoming start for our new team members is something we truly value. It’s also wonderful to hear that you haven’t encountered any challenges so far. If you have suggestions or ideas in the future, we’d love to hear them—please reach out at [email protected]. We’re excited to continue supporting your growth and success at TOA Global!
30d+ ago
5.0
Bookkeeper
Mar 2026Cebu City CebuLess than 1 year in the role, current employee
Overall a good experience in my whole stay here in TOA Global.
The good thingsTOA is very proactive when it comes to their employees. They have a lot of planned activities for the year and they offer good compensation and benefits as well.
The challengesThey are very strict when it comes to their office hours.
TOA GlobalThank you for being awesome by sharing a review about your experience with TOA Global! We’re delighted to hear that you value our proactive approach, planned activities, and the compensation and benefits we provide. We also understand your note about the strict office hours—this structure helps ensure smooth collaboration, consistent team support, and timely service for our clients across different time zones. Your feedback is very valuable to us, and if you have suggestions or ideas in the future, please feel free to reach out at [email protected]. We’re excited to continue supporting your growth and success at TOA Global!
30d+ ago
5.0
Senior Bookkeeper
Mar 2026Cebu City CebuLess than 1 year in the role, current employee
It was great and hoping to be working longer in TOA.
The good thingsGreat support team
Lots of opportunities for career development
The challengesno challenges as of the moment
TOA GlobalThank you for being awesome by sharing a review about your experience with TOA Global! We’re thrilled to hear that you appreciate our supportive team and the career development opportunities available. Creating an environment where our team members feel supported and can grow is something we truly value. It’s also wonderful to know that you haven’t encountered any challenges so far, and we hope your experience continues to be positive as you grow with us. If you have suggestions or ideas in the future, please reach out at [email protected]. We’re excited to keep supporting your success at TOA Global!
30d+ ago
5.0
Accounts Officer
Mar 2026Cebu City CebuLess than 1 year in the role, current employee
I value the work-life balance and the opportunities it has given me to grow professionally.
The good thingsIt allows me to pursue my professional goals while maintaining a healthy lifestyle.
The challengesAs I’m new to this environment, I’m currently observing and familiarizing myself with the policies in place.
TOA GlobalThank you for being awesome by sharing a review about your experience with TOA Global! We’re glad to hear that you value the work-life balance and the opportunities to grow professionally, allowing you to pursue your goals while maintaining a healthy lifestyle. We also understand that being new means taking time to familiarize yourself with the policies, and it’s great that you’re taking the time to observe and learn. If you have any questions or ideas in the future, please don’t hesitate to reach out to us at [email protected].
Thank you again for your feedback—we’re excited to support your growth and success here at TOA Global!
30d+ ago
5.0
Intermediate Accountant
Mar 2026Cebu City CebuLess than 1 year in the role, current employee
Very happy with career growth
The good thingsHappy with the client matching! They enrolled me in an Ab2 course that is very helpful with my AU accounting journey. I also work remotely and I'm happy so far with everything
The challengesNone so far as I'm happy with everything
TOA GlobalThank you for being awesome by sharing a review about your experience with TOA Global! We’re thrilled to hear that you’re happy with your career growth and client matching, and that the AB2 course has been helpful for your AU accounting journey. It’s also great to know that you’re enjoying the flexibility of remote work and that everything is going smoothly for you. While no challenges have come up so far, we always welcome your thoughts and ideas—please don’t hesitate to reach out to us at [email protected].
Thank you again for your feedback—we’re excited to continue supporting your growth and success at TOA Global!
30d+ ago
5.0
Accountant
Mar 2026Cebu City CebuLess than 1 year in the role, current employee
A company that really sees your worth as a professional.
The good thingsTheir hiring process was fast and their hiring team was responsive as well. What I love is that they really offer you the compensation that you
deserve and they have continuous professional development through free accounting courses that they provide.
The challengesI just had a hard time with their PowerApp, it's hard to access through phone
so it's a bit of a hassle to upload pre-employment documents. Aside from
that, everything is good.
TOA GlobalThank you for being awesome by sharing a review about your experience with TOA! We’re thrilled to hear that you felt valued as a professional and appreciated the fast, responsive hiring process, fair compensation, and continuous learning opportunities like our free accounting courses. We also understand that accessing the PowerApp via phone can be a bit challenging, and we appreciate you sharing this insight—it helps us understand where small improvements can make the experience even smoother. If you have any ideas or suggestions in the future, please reach out to us at [email protected].
Thank you again—we’re excited to keep supporting your growth and success at TOA!
30d+ ago
5.0
Graduate Accountant
Mar 2026Cebu City CebuLess than 1 year in the role, current employee
Great Training and Growth Opportunities
The good thingsThe company provides sufficient training and there are plenty of growth and development opportunities available internally.
The challengesIt's really up to our clients, but the full onsite set up can feel draining for some of us.
TOA GlobalThank you for being awesome by sharing a review about your experience with TOA Global! We’re delighted to hear that you value the training and the growth opportunities available internally, as supporting development is something we truly prioritize. We also understand that full onsite setups can feel draining at times—while work-from-home options are available, these depend on client requirements. Your perspective is valuable, and we appreciate you sharing it. If you have any ideas or suggestions in the future, please don’t hesitate to reach out to us at [email protected].
Thank you again—we’re excited to continue supporting your growth and success at TOA Global!
30d+ ago
4.0
Accountant
Mar 2026Cebu City CebuLess than 1 year in the role, current employee
I love the company’s focus on employee growth and development.
The good thingsGreat benefits and succession plan
The challengesNone noted at this stage
TOA GlobalThank you for being awesome by sharing a review about your experience with TOA Global! We’re happy to hear that you appreciate the company’s focus on employee growth and development. It’s also great to know that the benefits and succession planning stand out to you, as these are part of our commitment to supporting our team members’ long-term career journeys. We’re glad that no challenges have come up at this stage, and we’ll continue working to maintain a positive experience for you and the team.
Thank you again for your thoughtful feedback—we look forward to supporting your continued growth and success at TOA Global.
30d+ ago
5.0
Junior Customer Service Representative
Mar 2026Cebu City CebuLess than 1 year in the role, current employee
there will be none as i am st8ill new but so far so good
The good thingsexcited to take advantage of the courses company is offering
The challengestheres nothing i can say yet
TOA GlobalThank you for being awesome by sharing a review about your experience with TOA Global! We’re glad to hear that your journey is off to a great start and that you’re excited to explore the courses the company offers. It’s great to know you’re looking forward to the learning opportunities as you continue settling into your role. Since you’re still new, we hope your experience continues to grow even more positive over time. If you have any suggestions or ideas in the future, please don’t hesitate to reach out to us at [email protected].
Thank you again for your thoughtful feedback—we’re excited to support your continued growth and success here at TOA Global!
30d+ ago
5.0
ADMIN ASSISTANT
Mar 2026Cebu City CebuLess than 1 year in the role, current employee
I really enjoyed working at TOA because of the supportive team and collaborative environment.
The good thingsWork-Life Balance: Flexible scheduling and understanding management.
The challengesPromotions or new opportunities may take time to materialize.
TOA GlobalThank you for being awesome by sharing a review about your experience with TOA Global! We’re delighted to hear that you enjoy working here and appreciate the supportive team and collaborative environment, as well as the flexible scheduling and understanding management that help maintain a healthy work-life balance. We also understand that promotions or new opportunities can take time to materialize, as we carefully ensure each growth step aligns with both company needs and individual readiness. If you have suggestions, please reach out at [email protected].
We’re excited to continue supporting your growth and success!
30d+ ago
5.0
Client Services Officer
Mar 2026Cebu City CebuLess than 1 year in the role, current employee
Definitely something I would recommend to a friend.
The good thingsThe benefits and the culture here at TOA.
The challengesI've had nothing so far.
TOA GlobalThank you for being awesome by sharing a review about your experience with TOA Global! We’re thrilled to hear that you would recommend TOA to a friend and that you’re enjoying the benefits and positive culture we strive to create. It’s wonderful to know that your experience has been smooth so far. If you have any suggestions or ideas in the future, we’d truly love to hear them at [email protected].
We greatly appreciate your feedback and look forward to continuously supporting your growth and success with us!
30d+ ago
5.0
Data Developer
Mar 2026Cebu City CebuLess than 1 year in the role, current employee
I love the work-life balance.
The good thingsGood work–life balance initiatives.
The challengesAccess seems challenging at times
TOA GlobalThank you for being awesome by sharing a review about your experience with TOA Global! We’re so glad to hear that you love the work-life balance and value the initiatives we’ve created to support our team. We understand that access can feel challenging at times, as certain controls and processes are in place to ensure security, data protection, and smooth coordination across teams. We appreciate your understanding. If you have suggestions, reach us at [email protected].
We’re grateful for your feedback and remain committed to supporting your journey with us!
30d+ ago
5.0
Audit
Mar 2026Cebu City CebuLess than 1 year in the role, current employee
Full of growth and experience
The good thingsDemonstrates commitment to employee development by utilizing available learning pathways to support and enhance the employee’s performance and growth.
The challengesNothing bad to say about the company
TOA GlobalThank you for being awesome by sharing a review about your experience with TOA Global! We’re truly happy to hear that you feel the growth and valuable experience here, and that our learning pathways are helping enhance your performance and development. Your feedback means a lot to us. If you have any suggestions or ideas in the future, we’d truly love to hear them. Please don’t hesitate to reach out to us at [email protected].
Thank you again for your thoughtful feedback — we’re excited to continue supporting your journey and success with us!
30d+ ago