The Medical City
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    The Medical City
    (77 reviews)
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    Company Reviews

    Working at The Medical City

    4.077 ratings in total
    5
    36
    4
    16
    3
    16
    2
    7
    1
    2
    75%
    Rate salary as high or average
    78%
    Employees recommend this employer to friends
    Work/Life balance
    3.6(77 ratings)
    Career development
    3.7(77 ratings)
    Benefits & perks
    3.7(77 ratings)
    Management
    3.4(77 ratings)
    Working environment
    3.9(77 ratings)
    Diversity & equal opportunity
    1.0(1 ratings)
    Ratings for The Medical City are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 77 reviews sorted by most recent
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    1.0
    Information Technology Role
    Mar 2025
    Pasig City Metro Manila3 to 4 years in the role, former employee
    Toxic work culture with internal conflicts and poor leadership.
    The good thingsGood medical benefits and plenty of leave
    The challengesWorkplace politics heavily influenced decisions, making project timelines unrealistic and difficult to achieve. Executives seemed more focused on proving themselves rather than prioritizing employee welfare. The work environment felt toxic, with little to no empathy for employees.
    4 people found this helpful
    5.0
    Head of department
    Apr 2023
    9 to 10 years in the role, former employee
    Awesome work environment.
    The good thingsMy role as an employee has helped me become a better version of my self. My Manager taught me how to micromanage within the Department.
    The challengesI wanted to have better opportunities to learn and grow my professional career.
    2.0
    Janitographist
    Jan 2023
    Less than 1 year in the role
    Toxic work environment, rude and privileged patients awaits you every duty.
    The good thingsThe only good thing that I can remember working in their clinic is they offer free water when you a starter.
    The challengesThe challenge here is to be alive every after duty because you are expected to be a robot to multitask.
    2 people found this helpful
    5.0
    General nursing unit , Nursing assistant
    Sep 2022
    3 to 4 years in the role, former employee
    I like everything about my job. Taking care of all the patients with all my heart and treat them like a family.
    The good thingsIn four years of service here in TMCSL, I'm happy because I learned a lot and gained happy memories.
    The challengesNone , Everything's perfectly fine in TMCSL and i'm very grateful that I've become part of it.
    5.0
    Staff Nurse
    Sep 2022
    Opportunities for Career Development is evident
    The good thingsOffer range of specialize positions for the continuous expansion of their clinic network
    The challengesSalary is not that appealing. Benefits covers it somehow.
    2 people found this helpful
    5.0
    Quality assurance
    Sep 2022
    Pampanga Central Luzon1 to 2 years in the role, former employee
    Happy environment that will make you grow
    The good thingsEnvironment, Management, benefits and salary
    The challengesIt is depends on how you handle workloads
    5.0
    Data Privacy Professional
    May 2022
    Mandaluyong City Metro Manila5 to 6 years in the role, former employee
    Amazing Experiences with a lot of Friends
    The good thingsMany to Mention many professional people working here
    The challengesMany to mention. Good working experience!
    5.0
    Housekeeping supervisor
    Apr 2022
    Pasig City Metro Manila1 to 2 years in the role, former employee
    Absolutely and excellent
    The good thingsIt's a nice to be part of the medical city, and I'm very thankful that I'm happy and someday I'm a good leader to be help of the people who work in the medical city.
    The challengesNope, no negative at my work, I enjoy and it's a normal the challenge, and the important is how you handle that all.
    5.0
    Senior Physical Therapist
    Jan 2022
    3 to 4 years in the role, current employee
    Challenging and great learning path for future career endeavors
    The good thingsGood learning industry, Challenging but fun, great co workers, well developed healthcare foundation
    The challengesToday, during pandemic high risk of contracting Covid-19
    5.0
    Customer service
    Jul 2021
    The Medical City is so very caring with their staff
    The good thingsI'm happy and i enjoy may work with may colleagues
    The challengesI think challenging that i experience when I'm working in Medical City is how we handle patient complaints
    2.0
    Medical Professional
    Oct 2020
    1 to 2 years in the role, former employee
    I worked here for more than 2 years...
    The good thingsI was able to learn a lot of things and develop skills related to my profession. The salary is okay and the bonuses are good. They also give Christmas baskets.
    The challenges- workload - scheduling - clinics are understaffed - you are required to report to ANY clinic (as long as your manager agreed; so commute can be challenging) - The HR department doesn't respond to inquiries in a timely manner. - Also, it would take a long time before you get your last pay and other documents you request from the company.
    4 people found this helpful
    5.0
    Accounts assistant
    Aug 2020
    Explain charges of the patients so they understand the fees for which they responsible
    The good thingsI love that i have a great degree of control and freedom within my job.
    The challengesI work full-time on a flexible schedule.
    5.0
    Clerk
    Aug 2020
    It was a challenging experience. I learned a lot from here.
    The good thingsI enjoy learning from our seminars and trainings provided by the company. I love working with the nurses/doctors and my other co workers.
    The challengesThe challenges I face everytime I go to work was the toxicity in duty, the patient’s complain I have to handle.
    3.0
    Administration staff
    Aug 2020
    Company Review with my previous employer
    The good thingsthe workplace itself is updated. the building itself is luxurious without even knowing that you are in a hospital.
    The challengesPoor management, poor work and life balance, politics, slow career growth.
    3.0
    Office staff
    Jul 2020
    3 to 4 years in the role, current employee
    Low salary but plenty of work load
    The good thingsGood people and comaradaries
    The challengesPlenty of work but low salary
    3.0
    Nurse
    Jun 2020
    1 to 2 years in the role, current employee
    More room for improvements
    The good thingsJCI accredited hospital
    The challengesWorkload issues, nurse to patient ratio problem, lack of important equipment to use by nurses, difficult supervisors, lack of educational trainings for employees
    5.0
    Cashier
    Jun 2020
    Less than 1 year in the role, former employee
    good company. its challenging.
    The good thingsmy co workers are good
    The challengesthere is nothing that will not make me happy
    2.0
    Therapist
    Jun 2020
    5 to 6 years in the role, current employee
    Gather experience and then leave. Dead end job.
    The good thingsHealth benefits for parents or husband 60k for inpatient 40k for outpatient.
    The challengesDead end job there is opportunities for higher administrative work but it takes time
    4.0
    Staff nurse
    Jun 2020
    5 to 6 years in the role
    Working with Medical City is very rewarding wherein staff improved both in individual aspect and career aspect.
    The good thingsTMC promotes positive career growth both theoretically and skillfully.
    The challengesAverage salary and an unstable workforce (at times).
    5.0
    Cashier
    May 2020
    1 to 2 years in the role, current employee
    Great Company and colleagues as well!
    The good thingsI really enjoyed working in this company because of the experienced and very efficient team. You can easily get to reached out your colleagues especially bosses.
    The challengesSince it is a medical services, you cannot avoid having a toxic day due to volume of patients.
    2.0
    Physical therapist
    Apr 2020
    Less than 1 year in the role, former employee
    Had a bad experience
    The good thingsMade some new friends, new experience
    The challengesWorking for 11 hours. Multi tasking Working during holidays (very hard to commute) Needs to go to work despite of floods and thunder
    5.0
    Nurse associate
    Apr 2020
    3 to 4 years in the role, current employee
    a great company that cares for everybody
    The good thingsthe management the peers and the patients
    The challengesstaying healthy and focused on the task at hand
    4.0
    Clinic nurse
    Apr 2020
    Less than 1 year in the role, current employee
    Great learnings as entry level
    The good thingsThere are lots of good things I have experienced while working with them. One of which and I think the best is the management in our department. They are very accommodating and supportive of my endeavors, not only for the benefit of the company, but also for my own personal and professional growth.
    The challengesMy only challenge is the travel toke because it is so traffic that I had to adjust my travel atleast 2 hours, knowing that my ideal travel time from the hospital to our home is just about 15 minutes. I also have to walk home almost every after shift due to very heavy traffic.
    3.0
    Account receivable staff
    Feb 2020
    1 to 2 years in the role, former employee
    Nice and Good in Main office
    The good thingsSalary offer is 14,050 Benefits (after 1 year regularization) - monthly medicine allowance - government benefits ( Sss, pagibig, philhealth) - HMO 50K for illness w/ 2 dependant - yearly bonus - 13th month - free uniform when u are regular employee But u need to pay uniform if you're not regular employee. - ot pay - they have offset - leave (sick,vl, maternity) can convert in cash - birthday leave when u are regular - 2 days off - main (M-F) 7am-5pm - clinic (shifting) 7am-9pm
    The challenges- not totally stressful in main office, depends on account, position and boss u assign. - when u are in clinic depend on management, coworkers, patient but always stressful in clinic. - you need to wait 1 year regularization to avail all benefits. Account receivable Receiving, filling, sorting, billing, printing, validation, consolidate all collection, do weekly & monthly report. Calling clinic and account handle.
    1 person found this helpful
    5.0
    Red Coat Ambassador
    Jan 2020
    5 to 6 years in the role, current employee
    Nice environment.
    The good thingsThe people. great training and good opportunity for growth
    The challengesin depth customer service training for nurses and front liners
    5.0
    Staff nurse
    Nov 2019
    3 to 4 years in the role, former employee
    Challenging but very fulfilling
    The good thingsDespite of tons of work due to 1 nurse to high number of patients ratio, the job is fulfilling as well as we are train to always work as teamwork. Hence, we were able to deliver efficient and effective high quality care.
    The challengesUnderstaffing at times.
    2.0
    Medical
    Nov 2019
    Less than 1 year in the role, former employee
    They have low salary. The working hours minimum of 9-10Hrs. And yet your salary is only minimum. The benefits like HMO, medical allowance etc you will only get that one 1year after your regularization.
    The good thingsWorking with my co worker is fine. We had a great time. We are helping each other.
    The challengesJust give the right compensation especially for those in medical field so that many staff will stay in your company.
    3.0
    Operations Quality Analyst
    Sep 2019
    Marikina City Metro Manila5 to 6 years in the role, current employee
    A five year review
    The good thingsThe hospital benefit is really good for you and your family. They offer a lot for your hospital benefit which is really dependable during sickness.
    The challengesThe company does not have a defined salary structure for all the professionals that are working with them. Their salary is not competitive with other industries and they don't have any career growth opportunity that will help employees advance in their career ladder.
    1 person found this helpful
    2.0
    Nurse
    Sep 2019
    Less than 1 year in the role, former employee
    More overtime less compensation
    The good thingsIt differs from the manager and the system itself
    The challengesA lot. Scheduling, workload, staff replacement
    3.0
    Medical laboratory technologist
    Sep 2019
    1 to 2 years in the role
    very challenging
    The good thingsfriendly environment, very challenging experience
    The challengeslack of manpower and low compensation
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    Reviews by location
    Mandaluyong City Metro ManilaMarikina City Metro ManilaPasig City Metro Manila